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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,526
value
72
shipping
73
quality
13,253
This company responds to reviews on average within 0 days

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14,816 reviews

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GB
1 review
0 helpful votes
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Excellent
October 1, 2024

Well described, good custom made product hard to find elsewhere.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Katharine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent service
October 1, 2024

Good. Should be more obvious that vat is not in the price. Good quality and an excellent fit.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey John! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share.

GB
1 review
0 helpful votes
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Excellent
October 1, 2024

The covers were very easy to order, communication was very good from the supplier as to delivery, which was quite quick. In all I'm very pleased and have ordered more for a friend. Most impressed.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Clive! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Excellent Products
October 1, 2024

This is third time I have used Covers &All as they provide quality covers. The ordering process is easy, customer service was superb and the items were delivered ahead of schedule.
In all a really first class experience.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Mike! Thank you for your wonderful review and continued trust. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Bench covers
October 1, 2024

Easy order process. Good quality product. Quick delivery.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Albi! We are delighted to hear that you are pleased with our user friendly ordering process, product quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Really pleased
October 1, 2024

Saves our back car seats. Our pup sleeps soundly on it which is a bonus.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Claire! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great prompt service
October 1, 2024

Company went above and beyond to provide me with a gazebo side which I needed quickly. So grateful, it does the job perfectly. Will definitely be ordering more.

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Caroline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Second time ordering
October 1, 2024

Great customer experience buying my third cover. Definitely would buy again if needed

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Josh! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Another excellent experience with Cover & All UK
October 1, 2024
Updated review

Our second garden furniture cover - once again, excellent order process, detailed checks on measurements, good quality cover, efficient delivery

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good website and order process, with ablity to include...
September 30, 2024
Previous review

Good website and order process, with ablity to include photos and detailed measurements to get a good fit

Date of experience: September 20, 2024
Spain
1 review
0 helpful votes
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Made to fit
October 1, 2024

Very happy with my made to order furniture covers, good quality and good value,

Date of experience: September 21, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Simone! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent service
September 30, 2024

The covers I received were excellent and high quality, the dimensions given were accurate. Very pleased.

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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A very diligent process by the company
September 30, 2024

Due to me not covering my seats with the cushions in place, the company checked and confirmed that my measurements were correct before making my bespoke cover.
It was a nice personal touch.

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great company
September 30, 2024

Great company to deal with. The covers are excellent. Highly recommended

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Gavin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Cover for mini trampoline.
September 30, 2024

Good quality material.
Right size.
Cord nit quite how I expected it.

Date of experience: September 20, 2024
GB
1 review
0 helpful votes
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Sheets
September 30, 2024

Always good service as ever.
Highly recommended care and goods

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Charmaine! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Wonderful!
September 30, 2024
Updated review

Superb! Such quick responses. I have 100% confidence in this supplier having had a great experience with the first order. A real pleasure to deal with such an efficient and professional outfit. I'll be back!

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Alan! Thank you so much for your wonderful feedback! We're delighted to hear about your great experience and that you have full confidence in our team. It's always a pleasure to serve customers like you, and we look forward to working with you again. If you ever need anything, feel free to reach out!


Great company to deal with
August 7, 2024
Previous review

Brilliant product. Excellent quality. Delivered ahead of schedule. Terrific service - the best!

Date of experience: July 28, 2024
GB
1 review
0 helpful votes
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The product is good
September 30, 2024

It took quite a long time to arrive. I have received far too many marketing emails from you

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hello! Thank you for your feedback! We’re glad to hear that you're happy with the product, though we apologize for the longer-than-expected delivery time but for extra charges you can always opt for faster delivery options. Additionally, regarding the marketing emails, we understand how too many emails can be overwhelming. We will forward this feedback to the concerned team. Your feedback is valuable to us. Thanks again for your order, and if there’s anything else we can assist with, feel free to reach out!

GB
1 review
0 helpful votes
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Perfect fit
September 30, 2024

Good and efficient service. Product was a very good fit and material seems good. Will buy again.

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent from start to finish
September 30, 2024

I was a bit nervous about getting the measurements correct but the process was brilliant. From my order I was contacted with mock up diagrams and I could add more or change anything. Personal phone call at the end to check everything before manufacture meant the resulting cushions are perfect.

Date of experience: September 20, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Anita! Thank you for sharing your experience with us! We're delighted to hear that our measurement process and mock-up diagrams helped ease your concerns. It's great to know that our team’s communication and attention to detail resulted in perfect cushions for you. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

GB
1 review
0 helpful votes
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Great
September 29, 2024

Easy and quick delivery. The team contacted to make sure design was as I wished

Date of experience: September 19, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!