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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Well described, good custom made product hard to find elsewhere.
Good. Should be more obvious that vat is not in the price. Good quality and an excellent fit.
Hey John! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share.
The covers were very easy to order, communication was very good from the supplier as to delivery, which was quite quick. In all I'm very pleased and have ordered more for a friend. Most impressed.
Hey Clive! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This is third time I have used Covers &All as they provide quality covers. The ordering process is easy, customer service was superb and the items were delivered ahead of schedule.
In all a really first class experience.
Hey Mike! Thank you for your wonderful review and continued trust. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Albi! We are delighted to hear that you are pleased with our user friendly ordering process, product quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Saves our back car seats. Our pup sleeps soundly on it which is a bonus.
Hey Claire! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Company went above and beyond to provide me with a gazebo side which I needed quickly. So grateful, it does the job perfectly. Will definitely be ordering more.
Hey Caroline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer experience buying my third cover. Definitely would buy again if needed
Hey Josh! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Our second garden furniture cover - once again, excellent order process, detailed checks on measurements, good quality cover, efficient delivery
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good website and order process, with ablity to include photos and detailed measurements to get a good fit
Very happy with my made to order furniture covers, good quality and good value,
Hey Simone! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The covers I received were excellent and high quality, the dimensions given were accurate. Very pleased.
Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Due to me not covering my seats with the cushions in place, the company checked and confirmed that my measurements were correct before making my bespoke cover.
It was a nice personal touch.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great company to deal with. The covers are excellent. Highly recommended
Hey Gavin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality material.
Right size.
Cord nit quite how I expected it.
Always good service as ever.
Highly recommended care and goods
Hey Charmaine! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Superb! Such quick responses. I have 100% confidence in this supplier having had a great experience with the first order. A real pleasure to deal with such an efficient and professional outfit. I'll be back!
Hey Alan! Thank you so much for your wonderful feedback! We're delighted to hear about your great experience and that you have full confidence in our team. It's always a pleasure to serve customers like you, and we look forward to working with you again. If you ever need anything, feel free to reach out!
Brilliant product. Excellent quality. Delivered ahead of schedule. Terrific service - the best!
It took quite a long time to arrive. I have received far too many marketing emails from you
Hello! Thank you for your feedback! We’re glad to hear that you're happy with the product, though we apologize for the longer-than-expected delivery time but for extra charges you can always opt for faster delivery options. Additionally, regarding the marketing emails, we understand how too many emails can be overwhelming. We will forward this feedback to the concerned team. Your feedback is valuable to us. Thanks again for your order, and if there’s anything else we can assist with, feel free to reach out!
Good and efficient service. Product was a very good fit and material seems good. Will buy again.
Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was a bit nervous about getting the measurements correct but the process was brilliant. From my order I was contacted with mock up diagrams and I could add more or change anything. Personal phone call at the end to check everything before manufacture meant the resulting cushions are perfect.
Hey Anita! Thank you for sharing your experience with us! We're delighted to hear that our measurement process and mock-up diagrams helped ease your concerns. It's great to know that our team’s communication and attention to detail resulted in perfect cushions for you. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Easy and quick delivery. The team contacted to make sure design was as I wished
Hey David! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Katharine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!