On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is the second cover that I have bought from this company. The first was a standard size, the second made to measure. Both are outstanding. The materials used are 100% waterproof, the stitching is very strong, and the fit perfect. Like most of us, we all buy things online with an element of fingers crossed. Not needed here. Excellent.
Very helpful staff member helped me through your website…. Because I found the website totally confusing. Even with his help, the order still went through with a major mistake on it.
Great easy to pop measurements into website & easy transaction, good communication & delivered early.
Dump truck cover much cheaper than pergola cover but seems to be Same material.
It was my first time using Cover & All UK, and I have to say that I am well impressed! The workmanship is extremely good, the quality of the materials used is to notch and the service from the company was faultless! I would use this comany again.
Cover was made to measure, good quality materials, fitted well and delivered promptly. Delivery price a bit steep.
I was really pleased with the cushion covers I received. Perfect sizing and good quality
As expected size and quality bespoke cover for my vinyl player
Slightly folded when arrived in packaging but does the job
Very positive, good quality, and made to measure accurately and look as if the will last a long time, very pleased.
Very helpful and communicative service. Its very helpful to be able to liaise with the supplier to get the dimensions reviewed before final order.
First time I've used coverall Very good service will use again.
Ordered replacement cover for garden dining table and chairs very pleased with it
Really good and fast delivery - very happy with the service provided by the company
Easy to order and the product arrived with a few days. Great fit, good quality material and good value.
The covers I ordered fit perfectly and are beautifully made from robust material. I'm very happy with the service provided by this company.
Delivery was a couple of days after the estimated date, but this was a minor issue.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date