Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 3,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 11th among Home Decor sites.
Instant Feedback
I purchase two 18 oz 9' x7' canvas tarps. They are much heavier than I expected, somewhat rigid, hard to fold so was not the best answer for what I need since I have to regularly take them down. The no return policy unless defective means I have to keep them regardless.
However, the shipping was prompt, well packaged and arrived a day earlier than expected.
I had trouble finding simple 7 x 9 canvas tarp I had seen on facebook and the jump in price between 4x4 custom canvas tarp and slightly larger seemed huge.
But the site
I received the covers and the zipper was not were I thought I had ordered it. My mistake. However I did have assurance on the item and cover all is on the process of making it again at no cost to me. Excellent service
Hi Robert, Thank you for your kind words and for sharing your experience! We’re glad to hear that the assurance coverage helped make things right and that you’re satisfied with the service provided. Mistakes can happen, and we’re always here to ensure you’re taken care of. We look forward to delivering your updated cover soon!
If you're looking for magnetic screens, this is the place for you! We have an oversized patio glass door, so we sent in our measurements and it came back perfect! Absolutely love it, no tools needed and setup was less than 10 minutes!
Hey Diana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have order a number of 'Covers All' products and all have been well crafted, reliably delivered and of good quality
Hey Miki! Thank you so much for your continued support! We’re thrilled to hear that all your Covers All products have been well-crafted, reliably delivered, and met your expectations in quality. Your satisfaction means a lot to us, and we look forward to serving you again!
Excellent website, great products, well priced and reliable.
I checked, double checked, then triple checked our measurements to replace our outdoor cushion covers. I was satisfied I inputted the right measurements and although I was worried because the price was a bit steep (I did order many), they turned out to be PERFECT when we received them. I was also concerned about quality but the fabric is sturdy with waterproofing and vents to help dry them out in case they get wet in a storm. I am super satisfied with this product and would order again!
Hey Tara! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality, fit perfectly and Quick shipping(only 2 weeks from order to receiving it.
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It is misleading into thinking the covers are good for individual cushions. The material I found out too late is meant more to cover the whole chair/bench etc. In the heat of the summer the material would not be good to sit on, it is almost like rubber, so you can imagine.
Hey Sylvia! Thank you for your feedback. We’re sorry to hear the material wasn’t what you expected for individual cushion covers. Our covers are designed to protect furniture like chairs and benches, with heavy-duty material for durability and weather resistance. We understand this might not be ideal for direct seating, especially in hot weather. We appreciate your input and will use it to improve our product descriptions. If there’s anything we can do to assist further, please don’t hesitate to reach out.
Very pleased with the quality of the fabric, foam & workmanship of the round chair cushions. They arrived quickly as well.
Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The only thing is there were no updates so I didnt know where the order was at. But it arrived the day promised. And I'm
Pleased
Hey Karen! Thank you for your feedback, we’re glad to hear your order arrived on time and that you’re pleased with the product. We sincerely apologize for the lack of updates during the process. Please note that we do send email notifications at each stage of the order. We're sorry to hear that you may not have received them, and we will certainly take your feedback into consideration to improve our communication and ensure a smoother experience in the future. If you ever need assistance tracking an order, feel free to reach out to our team we’re always happy to help.
Ordering online was easy with step by step directions. The site included all the details needed to order correctly.
Hey Cynthia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered my cushion covers on line with the dimension form provided. A perfect. No issues at all. Covers look great. Very pleased.
Hey Lorraine! Thank you for your kind words! We’re delighted to hear that ordering your cushion covers online was easy and that the covers fit perfectly. It’s wonderful to know you’re very pleased with the look and quality. We appreciate your support and look forward to serving you again soon!
Hello! Thank you so much for your kind words! We’re thrilled to hear that you're pleased with your custom square cushion — from the quality of the fabric to the craftsmanship and fast delivery. It’s always our goal to provide well-made, high-quality products delivered promptly, and we’re glad we could meet your expectations. We truly appreciate your support and look forward to assisting you again!
I was very happy from the time I placed the order to the time I tried it on. Everything flowed perfectly.
Hey Ray! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy website to navigate and order.
The product was well done and as specified on demand. The only negative point is that the package came from India and travelled to United States before coming to Canada. As per the web site, the company location is Toronto, Ontario. Why not doing it in Canada and avoid the travelling?
Hey Johanne! Thank you for your feedback and for appreciating the quality of our product! We understand your concern regarding the shipping route. While our headquarters are based in Toronto, we are a global company and some of our products are manufactured overseas. This allows us to maintain high quality standards while offering competitive pricing to our customers. We’re constantly working to streamline our logistics. Your input is valuable and helps us improve—thank you again for your support!
Well I thought I ordered a brown cover and got a black one, thought I ordered a very sturdy cover fabric and for a fairly light one, but these are probably errors on my part using your online shopping app, also I am actually very satisfied with the result, good size and so far does a good job of protecting my electric grill, so far no heavy rains to test it out. Good result overalll..
Hey Rick! Thank you for taking the time to share your experience with us. We truly appreciate your honest and detailed feedback. We understand how easy it can be to miss a detail when ordering online, and we’re glad to hear that despite those mix-ups, you’re satisfied with the fit and performance of your cover so far. It’s great to know it’s doing a good job protecting your electric grill! If you ever need help selecting a specific fabric or color in the future, please don’t hesitate to reach out
Ordering is easy and delivery arrived exactly as indicated
Hey Sam! Thank you for taking the time to share your experience! We're thrilled to hear that the covers fit perfectly and that you're happy with their construction. It's also great to know the ordering process was smooth and the delivery arrived right on time. We truly appreciate your support and look forward to serving you again in the future!
Nice to deal with and arrival on time and emails were send to explain everything plus a tracking -#
Hey Jocelyn! Thank you for your kind words! We’re delighted to hear that you had a great fit and that our communication and timely delivery met your expectations. Keeping you informed every step of the way is very important to us. If you need any further assistance, please feel free to reach out. We look forward to serving you again!
Took a while to find car covers but once it was there it was easy
I took the measurements for my gazebo top and forwarded them to Covers & All. They reached back to me to validate the whole thing, then went into production. Less than 2 weeks later I received my package and the cover was exactly as described. It took me 10 minutes to install.
Hey Gerard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This was our 1st time ordering from Covers&All. The process was straight forward and the instuctions were easy to follow. Tracking our order was reliable. Delivery was smooth.
Hey Cindy! We are delighted to hear that you are pleased with our product, process and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I work in customer service and I loved their attention to detail, and was impressed with the chat conversation back and forth to get the best fit for my projects.
Hey Stacey! Thank you so much for sharing your positive experience! As someone who works in customer service, your recognition of our attention to detail and our chat support means a great deal to us. We’re delighted we could assist you in finding the best fit for your projects.
If you ever need further assistance or have more projects in mind, please don’t hesitate to reach out. We’re always here to help!
- Visit Website
- Toranto, Ontario, Canada
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eileen, we’re sorry for the inconvenience caused. The material thickness and specifications are mentioned on our website, and your order was shipped accordingly.
We do offer a resolution in cases where there is a manufacturing defect on our end. However, in your case, no manufacturing issue is there.
That said, your feedback is important to us, and we will definitely consider it as we work to improve the customer experience. We're also glad to know that you were satisfied with the turnaround time and packaging.