Overview
Covers & All has a rating of 4.7 stars from 3,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 11th among Home Decor sites.
Instant Feedback
This was a most satisfactory online ordering experience. Company made quick contact to ensure we were on same page with my dimensions. Product received exactly as ordered. Ordered another cover for outdoor furniture
It would be nice if there was a picture of the underside of the table top cover so I know how it is made and what extras I want to include. Other than that measurement and purchase options were easy to follow and quick
Thank you for sharing your thoughts and feedback with us. We're glad to hear that the measurement and purchase options were easy to follow! Currently we don't provide images as every product is customized. We appreciate your suggestion about including a picture of the underside of the table top cover for better clarity on how it's made and what extras to include. I’ve passed this suggestion to our team for consideration, as it will certainly help improve the shopping experience for our customers. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
From ease of ordering to quick follow up and delivery. This was a flawless experience. Congratulations on getting it right. The process really matters in this day and age. It needs to be clean, easy, fast and provide access to follow up. You hit every nail on the head! And we are now happy customers with a quiet comfy puppy who has a new love for his crate!
Thank you, Kerry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I received the product per the specifications ordered. The colour of the product was as expected. The back cushions are a little more flimsy than expected. I paid extra for delivery by a specific date, and the product arrived late. That was extremely frustration because I had to make alternate arrangements to to receive the product. Their whole discount program was confusing and ultimately deferred any discount for future purchase. You provide a niche cushion & cover replacement service that doesn't typically require regular purchases. A 60-day expiration of discount credits is insulting.
Hi Michael, Thank you for your feedback. We’re glad to hear that you’re happy with most aspects of your purchase, including the product specifications and color. We sincerely apologize for the delay in delivery despite the additional fee, and for the inconvenience it caused. We're also sorry to hear that the back cushions didn’t meet your expectations and that the discount program felt unclear and unhelpful. We truly value your input and will be reviewing our delivery policies and discount terms to help improve the overall customer experience. Your feedback is important to us and will be shared with our team. Thank you again for your support.
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Hey Serge! Thank you for rating Covers&All. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Hey Robert! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Toranto, Ontario, Canada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ken! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!