Absolutely garbage convertible top weather stripping. They have a box upon check out that you must check. It states if you order from them there is no returns if opened, looked at, received, or basically anything. No returns "satisfaction guaranteed" total BS. Worked with credit card company for purchase satisfaction. Company sent email threatening I was being a cyber thief! For 211$ worth of junk weather strips. This company has no value to its customers. Use Ecklers or Mid America. Avoid this scam hot pile of garbage of a company!
Should have read up on them.
Ordered a C8 jacket for a friend. Asked for help on sizing. Don't know Does anyone? Try customer service. They did not know. When is shipping date? Don't know. Ordered as a gift. Showed up late. Does not fit. Tried to return. Call customer service. 3X no one answered. Said call during business hours. It was 3 X. Then the sales person would not give an MRA... Oh by the why I have to pay sipping again.
HORRIBLE COMPANY DO NOT DEAL WITH THEM.
PS Was not able to copy photo, image or down load to your site?
Ordered a double-din C5 center bezel custom painted to match the car color (Spiral Gray Metallic) to replace my old one. After a month, it ships, but that was ok. I expected the paint to take time. Open the box and it's way too dark. Email them about it, and get "within variance tolerance", "maybe your parts are faded", "it's painted to spec, if you have a different paint code we'd be happy to repaint!". Not sure why I'd trust them to try repainting, and I'm sure they'd be more than happy to steal more of my money. No refunds on custom painted parts, of course.
Waste of money.
Great site! Definitely ordering all Corvette parts from them! They have EVERYTHING. Website is easy to navigate, and shipping is fast. Customer service is also super helpful if you have any problems. Overall I give this place a 5 out of 5!
I had received a part that I orders the wrong color on. It was 100% my fault
They stepped up though and helped me get what I needed. I should have just called them in the first place!
Thanks corvette mods, I will be telling my local club about you all!
So disappointed with this CorvetteMods.com. Had a issue with a discount code and was promised a refund for the differences that NEVER came. After several emails and talking to 2 different people there, they still were no help regardless of their promises made. I will never purchase from these guys again. I am a loyal customer that once a relationship is built, they forever get my business. Such a shame there are aftermarket parts suppliers out there that do terrible business like this.
Stay away! One if the worst companies I've ever dealt with. They sent me the wrong item twice then tried blaming it in me even called me names like "not the sharpest tool in the shed". What kind of customer service responds like this? After taking it up with my credit card company they sent be threatening emails to charge me with "cyber theft" and send me to collections. These guys are a complete joke, shop elsewhere. Look at all the negative reviews.
I ordered an engine bay lighting kit for my C8 Corvette. Shipment was slow, but box eventually arrived and appeared undamaged. After opening the kit I quickly realized the poor quality of this product, but figured I would give it a shot anyway. I placed 3-AA batteries into the kit and it wouldn't turn on... thought maybe my batteries were bad. Went to the store and bought additional brand new batteries, this LED light kit still wouldn't turn on. Right away I contacted who I thought to be customer support at Corvettemods.com, waited a week and never heard back. I emailed them again requesting a reply. The representative very rudely replied that I would've heard back from them had I emailed the correct department. My mistake, so I asked them to point me in the right direction, but of course, never heard back. I went on their website (also very poorly done website but that is beside the point) and found the return department and sent them a request. Corvettemods would not stand behind their inoperable and crappy product, wouldn't offer a refund or a replacement. This company is a joke, buyer beware, use extreme caution! I wish I would have looked up reviews prior to purchasing because as soon as I saw their 2 out of 5 star rating, I would have purchased elsewhere instead of essentially throwing $90 out the window.
Don't order from these guys. Items that are listed as "available" in many cases are not. Wrong items shipped and try to charge for shipping when they make mistakes. No answering of phones and can only correspond via email and they respond very slowly. Never will they apologize for their mistakes, even when pointed out. Try to do partial refunds and have to watch the credit card statements to make sure you get your money back. Have given them a few tries and the same experience every time. Never again!
Purchased a crew kit for new C7 corvette on ebay for $49.99. Package arrived and it had about $3 worth of screws that did not even fit the application nor were there enough if it was the correct application. Sent them a very polite request for a refund so I could return the item which I did. They refused to refund my money and closed the case without even a reply back.
These guys are rip-off artists and nobody should take a chance and buy anything from them. Too many other Corvette guys out there to deal with that are honest and above board unlike these clowns!
Ordered a black out taillight set for a customer through PayPal as I do many parts with no issues. They labeled the package incorrectly and it was returned to them. They would not issue refund or send out replacement until restocking it and then charged me $14,50 for there mistake and this took a month. Reordered from a different company in same manner and delivered in 4 days.
I recently made several orders through them. Shipping is SLOW. Some products come out of Europe so it can take forever. If you call them, they just hang up on you; chat, just refers you to email. Return policy is a joke. If you buy it - you own it - forget about returning it - no matter how poor the quality. Never again will I give these people any more of my hard earned money!
I ordered an air dam. After a week of not seeing any tracking information or anything about shipping, I made multiple calls and got nothing but the run around from people that could not help me.
When I said ship it or cancel my order, they printed a shipping label. Only thing is, it didn't ship for nearly another week.
They are liars and scammers. Stay away.
I ordered 4 items from then, three were shipped, but the larger spoiler was not. But they kept referring to the tracking number of the other three items as proof it arrived, when in fact, they never shipped it. Either incompetent or scam artists, but either way, customer service is accusatory and not helpful. Terrible company, I contacted the better business bureau and there are so many complaints against this company, stay away, I should have listened. They got several hundred dollars of mine for free.
My experience with corvettemods has been a great one. They were helpful directing me to a brake caliper seal kit on their site and even gave me a decent size discount coupon. After ordering I received the kit 2 days earlier than the estimated time and it fit perfectly.
I've now ordered multiple items from Corvette Mods and have had horrible experience each time (shame on me for giving them multiple chances). They are just middle men selling things that you can buy from other sites. Order processing takes a week, and then it takes weeks to get the merchandise. Descriptions are awful. I've recently had a return. After waiting 2-1/2 weeks to get the shipment, then I had to request an return authorization. That took 9 days. Then you need to pay return shipping and more shipping costs to get the correct item. Horrible customer service - they always say we'll call you back, but never do. Beware!
I ordered several items from their website and as they trickled in over a two month. They could never tell me the status of anything. One of my items was incorrect and they will not allow me to return or exchange it. I would never do business with this company again. I'm quite certain that there call center is in India and those folks have no ability to make any decisions you have to deal with folks by email. Don't do it!
Got an email from this company offering "Free freight & 7% discount" but when I went to place my order for the $350.00, there was a $44.99 fright charge! When contacting "customer service, (NOT!) basically told me I have to read the "Fine Print"... UGH!
Buy from Summit, when they say "free shipping" they mean it...
I ordered Euro headlights for a C5 corvette. My credit card was charged immediately but 2 days later I got an email telling me the item was discontinued and I should select an alternate. I requested that the order be cancelled and ordered lights from another source. They responded that the order request was denied because the item had already shipped. When I tried to respond by email to express my dissatisfaction with their business practices the email was returned as undeliverable. It was the same email address used in previous communications, so I assume they don't want to receive complaints or they went out of business.
Needs a Zero rating.
Ordered a pair (driver's side and passenger's side) of interior quarter trim pieces.
They sent two driver's side and no passenger's side trim pieces. I only needed the passenger's side. Didn't worry too much as everyone makes mistakes.
Sent an email describing the issue, two days later, no reply. Called and spoke with their "support" department who obviously did not speak English well, is not based in TX and turns out is only an answering service.
I will NEVER use them again.
Answer: The short answer is customer service. Granted, Corvette Mods prices are great. But, be aware, if there are problems, what really makes a company great is their ability to fix problems. My experience as you see with many others was very poor, and to the point of fraudulent when they knew they received an item back for refund, then was not going to refund my money.
Answer: Do NOT use this company. HORRIBLE post sale service
Answer: Me too. Over $200 gone, product not shopping, no refund. Will never buy from them again
Answer: I've been trying to get an update on order AB-294300 as well for 2 months now. Best guess is that this is a scam company.
Answer: These guys are scum yiu got ripped off sorry man they gave u chinese parts
Answer: You're lucky they ever even shipped your order to you in the first place. A lot of us were stolen from.
CorvetteMods has a rating of 2.1 stars from 723 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CorvetteMods most frequently mention customer service, credit card and tracking number. CorvetteMods ranks 592nd among Auto Accessories sites.