Although we finally got our product, just the procedure of the payment process was a DISASTER!
Don't expect good customer service....they could care less.
Cargo shade for corvette
Needing new seats for my C5, I purchased a pair of Corbeau racing from Corvettemods. $1,151 dollars.
On February 18th and 19th 2021, I get all the normal emails one should expect from making an online order and get an email saying my order is in processing on the 19th of Feb. My order has not been shipped. Don't even have a tracking number. OK. However, my credit card has been charged of course. No biggy, sounds like everything is running smoothly. However, later on the 20th of February, I get the following email from them:
"In accordance with anti-fraud protection recommendations from our merchant service provider, we have implemented an identity verification measure to help safeguard our customers and ourselves. To help secure your account, we ask that you provide an image of your ID & the front of the credit card used (showing your name and last 4 digits of the card). Alternatively, we can accept a screenshot of your online account statement showing that the amount was authorized. We can use that for verification purposes as well. We take our customer's privacy very seriously and no copies, electronic or otherwise, will be kept after verification. Once we hear from you, we look forward to promptly processing your order."
Well that certainly sounds fishy. Almost scam worthy. I looked up reviews, for Corvette Mods and was disheartened by what I saw. I then called my bank to get a second opinion on the email above for I have NEVER EVER had to do anything similar for ANY other online purchase I have made. For all I know, they meant well and all, but still... it was just odd. I certainly wasn't comfortable going that route, though I did take a snippet/screenshot of my online account info (blacking out the very important personal information of course).
However, my bank also said the email sounded odd and advised me against it. So, I asked for a cancelation of the order and a refund. I can honestly say the company was very professional in handling that matter and settled things straight rather quickly. My order was canceled and I got a refund. A man even contacted me back on phone which was nice.
I didn't do enough "business" with them to come to a harsh conclusion, but you have to admit the email came off as odd. I recommend if you plan on doing business through these guys, just be wary.
Always do reviews on a site before buying from it.
Bought Racing Seats and then Canceled the Order and Got a Refund.
THIS PLACE IS A SCAM, DON'T DO IT!
This place, CORVETTE MODS, somewhere in Texas, is the worse business EVER!
I placed an order about a month ago then another one two weeks after that (BIG MISTAKE). Immediately, on both orders, the money was posted from my account, placing my order in PROCESSING aka "Waiting". Two weeks in I call to check on my first order, some car seats... some southern dude transfers my call to some dude with the heaviest foreign accent, aka "Customer Service".
Long story, short this mofo says, "Just keep waiting and accept it"... so I lose it on this clown! He says to "not talk in that language" which my response was F*** YOU, THAT'S MY MONEY Y'ALL HOLDING ON TO! It gets better.
After the call, I repeatedly call back and the line to BUY PARTS always answers, but as some as I mention I'm having a problem getting parts, money back, or even an answer to my questions, they quickly send you back to the foreign guy.
So, I call back inquiring about the same product availability, it's there, and how long to get it the my door, worse case scenario, 9 days. I had already waited over two dam weeks with no clue where my s*** is and my money taken! So I lose it on this clown too!
Then I searched them... found out this was a common story with these mofos! People ordering items, not receiving it, and basically giving up... but they had the wrong one this time. I checked with the to BBB, which had a book on these con artists, then called my bank about potential fraud against my money. They said they'd replace the money and go after Corvette Mods themselves. I emailed these scammers, "I want my mother****ing money, this ain't a f***in game, run my s***! You won't be keeping my f***in money"! A day later, a month into this annoyance, this scam of a company FINALLY sends me an email saying my product is now shipped along with a tracking number. I can't even write the whole book of what bull***t I went through with these clowns!
DO NOT DO BUSINESS WITH THEM, EBAY HAS NEVER FAILED ME, LESSON LEARNED! AND DO NOT LET THEM KEEP YOUR MONEY IF YOU ALREADY HAVE!
DON'T USE THIS SITE, IT'S A SCAM!
Can't Get Product From These Clowns!
I ordered 2 items, one from a competitor which came the next day & one from CRAPVETTE MODS. After a couple of days I called CRAPVETTE MODS & they told me the order was still being processed. Called a couple days later they said there was no info because it was still in the shipping dept. Called a few days later & I got a tracking number, I tracked it which gave a delivery date of 3 days later. When I didn't receive it I called them & was told that if it didn't come in another week to call the shipping Co. Well I called them that day & gave them the tracking number & they told me it hadn't been picked up yet. I called CRAPVETTE MODS back & they told me it had been shipped & the my complaint was with the shipping company not them & that I would have to file a claim with them. I called the competitor who also sold the same part but didn't advertise it for my year (unlike CRAPVETTE MODS) because they said it wouldn't fit or line up & it won't follow the body contours, that you would have to do a lot of modifications & it still won't look right. I called CRAPVETTE MODS to cancel but they said they cant cancel because it was already shipped but tracking said otherwise. So called my CC Co to stop payment on something that had not been shipped. OOOO then I got got an threatening email from CRAPVETTE MODS saying that a third party collection agency will be contacted unless I pay or send the part back, I said I cant send something back that has never been shipped. 3 day later when I tracked the package I noticed it has now been picked up & showing movement & this is about a week after they said it was picked up (Liars) & 4 days after it should have been delivered. When packages get picked up the tracking history will show movement(don't believe me, call UPS or FEDEX). So I called the shipping Co gave them the tracking # and told them to cancel & RTS that package. They did & called the cc Co & got the shipping charge taken off as well because I had proof (through the tracking info) that they shipped it days after I canceled the order. Save your money, your time & avoid hassles by not ordering anything from CRAPVETTE MODS.
TERRIBLE Customer Service. Order somewhere else unless you want a headache! I placed an order on Dec 14th 2016. All items were available when I placed the order. Then they wrote me that one item was discontinued in size XL and if I want an XXL. Emmmm, nooooooo. If I wanted an XXL, I wouldve ORDERED an XXL. Then I get an invoice telling me the item was shipped! Okay, that works (so I thought), sometimes that happens. All items arrived, except that one. So I told them to send me the XXL. Then I get an email telling me that NOW the XXL is no longer available either. I called and emailed several times. I was either ignored or was told different things each time. So I requested a refund for the shirt I never received ($32.99). After yet more emails and TWO phone calls I received a credit (almost a month later!) for $16 and was told that, since the shirt was no longer available my order total has now dropped below the free shipping threshold! The NERVE! I called again and explained that I wanted the full refund, since this was a mistake on THEIR end. Their order system shouldve never let me add that item to the cart if it wasnt available (thats what other online stores do). I asked to speak to a supervisor, but the person on the other end said I am a supervisor. Hmmmm, since WHEN do supervisors actually answer the phone? I told her that they couldve at least made me aware of this cause I wouldve ordered something else to stay above that threshold. She blew me off and told me its in the terms and conditions. Then I asked to speak to HER supervisor and was told theyre all busy. WHAT? Seriously? So, for me, its not even about the $16.99 anymore. Its their customer service or better yet, lack thereof. So, save yourself a HUGE headache and order your stuff somewhere else!