I ordered 4 items from then, three were shipped, but the larger spoiler was not. But they kept referring to the tracking number of the other three items as proof it arrived, when in fact, they never shipped it. Either incompetent or scam artists, but either way, customer service is accusatory and not helpful. Terrible company, I contacted the better business bureau and there are so many complaints against this company, stay away, I should have listened. They got several hundred dollars of mine for free.