CleartripReviews 264

I'm very disappointed with the way my issue was handled by Cleartrip, specifically by a representative named Muhamad Abdul (apologies if the spelling is incorrect). I called to rebook flights for myself and my daughter. I was told the charge would be AED 1680, which I paid. After payment, Muhamad Abdul called and said they couldn't reissue my daughter's ticket because it needed to be changed from infant to child, and told me to contact Philippine Airlines (PAL) directly. I called PAL, and they said only the travel agent (Cleartrip) can reissue such tickets. PAL even advised that Cleartrip should call them directly. I passed this on to Muhamad Abdul and requested that he call PAL, but he refused, saying it's not their responsibility. I was passed back and forth between Cleartrip and PAL with no resolution. Muhamad Abdul was unhelpful, dismissive, and showed no willingness to assist. This experience was frustrating, unprofessional, and unacceptable. I expected much better support from Cleartrip.

With my recent travel experience I suggest everyone that if you wish to purchase tickets directly use each flight genuine site...never purchase tickets from third party like clear Trip and similar

The Cleartrip app promises Cleartrip for work fare for flight bookings. I chose this fare with an option for date change at INR 499.

However, when I reached out to Cleartrip support for a date change (since the Cleartrip app did not allow me to do this online), no resolution was provided other than lame excuses, very long hold times, asking me to call different numbers, refusing to accept my chosen fare, and asking me to approach the airline directly. They even asked me to pay the normal airline penalty of INR 3800 for a date change. The app is lousy, attempting to mislead and commit fraud on the customer by offering fares that Cleartrip is unable to honor.

It was a horrible experience. I vow not to use Cleartrip ever again for flight bookings.

I would recommend not to book tickets though this website. The are charging with false commitments.
I have booked tickets with clear choice plus and when I went to reschedule I couldn't do online then called customer care he charged more than difference which I paid and she confirmed reschedule of same. When i was doing web check in I found the date have not been reschedule and call customer care they gave diffrent answer
1.Airline not confirmed
2. Diffrent in fare
3. Airlines not received payment
Then he further told we can reschedule again by paying another difference about.
This is called organized scam.
Not even worth one star rating
Customer is at receiving end as you paid the money and they don't have to lose anything we as Customer are suffering.

Clear trip is One of the WORST And Un-safest place to book flight tickets, I had a problem with the flight tickets and they said they can't do anything about it and I lost ******* rupees almost. Please choose make my trip and professional apps like that. DO NOT CHOOSE CLEAR TRIP EVER!

I made a booking on the 19th 9 pm for my father, who is 87 years old and in a wheelchair. Clear air was not willing to change the flight by one day after 2 hours of booking even after the airlines were willing to cooperate. The customer service will not be in line with the website. The website showed no charge to change flight ticket while customer service asked for 10,000 inr. I spoke with two customer service members, Ankit and Khusboo and they were both not willing to help.

I purchased a ticket from them assuming it was a return ticket on emirates. The logo they used was of emirates and the flight number said EK until i competed the booking. It seems i missed a fine print somewhere that said operated by flydubai. The funny part was there are three emirates flights on the same day operated by emirates and at the same price. However, the flight i booked was unluckily the one that is operated by flydubai. After i finished the booking i get my email confirmation with a big flydubai logo on it for the departing flight from dubai. I called them back immediately and said please put me on the flight before or after as they are operated by emirates and the same price and that i am travelling with my family so i want more comfort and they blatantly rejected and asked me to pay amendment or cancellation charges of 400 to 600 dirhams. I wasnt asking for too much but just a change to emirates flight at the same price within minutes of the booking. I seem extremely cheated and this should be an eye opener for whoever is booking thru them. This is not the way to treat customers. Now i am forced to travel thru flydubai. I am not going to pay them a penny extra but this is WRONG!

One of the worst experience I have faced in cleartrip very unprofessional. The biggest mistake in my life booking tickets through cleartrip

THIS IS THE WORST SITE TO BOOK FLIGHTS...I booked a ticket for 21st dec from COK to KUL., when the ticket came in my email, it was 21st March... I called to reschedule my ticket, after calling continuously for 2 days they send me a reschedule rate as thrice the amount of the ticket... Blindly robbing us... Even if I take a new ticket it won't cost 1/3 d of the amount. They did not provide any reason for asking this huge amount... When asked for a breakdown... They said it's their policy not to tell us.

On November 25th, I made a round-trip booking from Toronto to Mumbai and back using your services under Trip ID 2311 255 657 10. I received a confirmation email for the booking, only to be shocked when, without any explanation or notice, a subsequent cancellation email arrived approximately five to six hours later.

This sudden cancellation has caused significant inconvenience and uncertainty regarding my travel plans. Of utmost importance is the fact that this trip to India was for a medical emergency, requiring my immediate presence to support my family. The cancellation of my ticket has left me in a helpless situation, unable to fulfill my obligations and be present where I'm critically needed. When I contacted their representative regarding this issue, I was informed of a supposed technical glitch from the airline's end. However, upon immediately contacting ETIHAD Airlines' call center, they clarified that they haven't received any information about my travel request and assured me that there was no technical glitch on their end.

Despite my repeated attempts to connect with your representatives via phone calls to your customer care,
I have not received a satisfactory response or a valid reason for this unexpected cancellation. I implore them to understand the urgency of my situation and requested immediate action to reinstate my original flight booking but no reponse.

Such an scam

Clear trip is a fraud company to loot your money. If your flight is cancel, they won't give you a refund- trip id- **************
Better to buy tickets from travel agencies. My friends got refund from travel after flight cancellation but cleartrip didn't provide any refund.

They don't process the customer's refund even after calling multiple times. Looters and cheaters, better to pay a little extra if needed than to book with Cleartrip, it's a headache.

I have booked a flight through cleartrip to jeddah from dubai. I got the ticket to Riyadh from dubai instead then I call to cleartrip and the guy treat me like a shot said we can't do anything talk to Airline. This is not the way I paid the amount to your website.
The both Airline and cleartrip guys are playing. I told them I an not asking refund just to cancel and issue me ticket from dubai to jeddah

No refund is auto generated unless they charge you. You have to call them back for your own money to be refunded. Otherwise it's swallowed without a burp. Very costly service.

I recently booked my tkt from Nagpur to New Delhi through Cleartrip and paid for my food and seat along with the ticket. But when i tried to web check in. To my dispay, i found my seat was not pre booked and the airline asked me to paid the amount again.
So, i called up customer care for my pre booked seat, so she(SALONI) after dilydallying again allocated me the seat and did the web check in on my behalf. But even then, did not add the pre booked meal and my boarding pass was generated with it. So, the airlines didnt offer me the food i booked and prepaid for it.
On the other hand, it was a cause of embarrassment for me amongst other fellow travelers. Even after mailing it to cleartrip and also calling the customer care. Nothing has happened as yet.
So, i suggest all future travellers to avoid cleartrip and try other websites.
Arnab Dhaki

I booked flight ticket from Nagpur to Delhi on 31.8.23 through upi PhonePe. But till now I have not got my money back in my bank Account.
It is very shamefully to say that this online site do not work properly in the interest of customer service