Don't ever book with cleartrip.
It is a fraud company.
If any cancellation done by ( even if it is not by you), To get the refund you need to call them for months and they will keep pushing you.
They are only after your money.
Once they gets it, they don't give a damn.
Cleartrip.com is a cheat and fraud company.
Ask them what happened to my booking
*******2266
They swindle my Rs. 23,443
And keep avoiding and making all the promises and never fulfill.
They keep asking me to call back tomorrow, after 12, after 2, after 4 and promise me they will call me and TOO MANY PROMISES.
Not even once they called me or reply to my mails.
Please do not use cleartrip.com
Unless you have lots of money to drain into to the toilet..
Very bad customer care service, they book, tickets with exact amount but fail to give back the refund. Horrible service. No reply to emails, no verbal communication, no response to tweeter. Shall complain and drag them to customer grievance court.
This is worst service I have ever received.
I have been following up for my refund amount for more than 4 months and and I am not getting any response from them.
I am sending them email continuously but not once I have received a reply nor any call.
Trip ID: **************
I am never going to book any ticket from this website again.
CleartripID **************. After writing my bad review after 2 months of chasing back my money, i received a call requesting the new trip booking cost details after they have failed to book my seat with the airline. They have told me it will take 5 to 7 working days for refund. It is already 2 weeks and I still did not receive my money. Since then, I called many times the agency and they have blocked my number. It is fraud to get back my money and they will never pay me back. AIRLINES please break contract with this agency as it is a fraud, thief and liar.
Cleartrip is a fraud company, infact i havent seen such a nad customer suppport in my life time. Reallly fed up with them for an issue of refund. Very bad service. Never try to book tickets through them..
Hi Deepak,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip
I got only AED100 back from flight booking of AED3000. I booked it considering refundable.
Refundable means they should deduct very min. If we are cancelling in line with the time line.
I would appeal UAE consumer rights to looking into it. Really feel bad that govt. Is allowing these company to loot public...
Kamal Singh
**************
Never book ticket from CLEARTRIP - before booking you can check the support. They dont have a working contact number at least. In march 19 - 2020 i have calcelled my ticket as per the message from spicejet. The airlines are refund the amount to the agent ( Cleartrip) till 06-07-2020 they dint refund the amount. They are not ready to refund for anyone. I don't know why no one is taking an action against them. #bancleartrip
If there is 0 star, i can put zero. Payment deducted from the bank but the service you clicked is already fully booked but still system allowing you to book. It says your money will be refund in 24hours - to 48 hours BUT NOT TRUE at all. They will keep you hold on the phone and after 10mins of waiting suddenly the call dropped. No consistency.
I am a serving soldier. We rarely manage to get leave, and in that situation i got my connecting flight cancelled by the airline. Since i booked from cleartrip i naturally asked them. Firstly there is no customer care calling support. Secondly the airline and the booking agency are trying to play ping pong with me. I am not asking for my whole refund but just the part
Which was cancelled. Instead the website is trying to confuse further with cancellatiob options.The money anyway is not being returned by any of them, but atleast have the courtesy to put some effort towards helping the customer. Worst booking site, never going back there.
FRAUD FRAUD FRAUD... cleartrip is looting with both hands. I recieved my refund after 70 days... And got only 382 dirhams out of 3198... However airline confirms the full amount is refunded to cleartrip... Whenever i raise a question on any forum the standard reply i get is that please allow us some time... Its not only me... I have evidence of such cheating in more than 20 cases
This is the most bad, worst customer service ever! I mean, there are some others but this company's customer service is 10x worst! My call took almost 45mins, 2 mins spoke to an agent and 43 minutes they put me on freaking hold! Then no one solves my issue. Don't ever use this site dude! Man, they sucks! Star rating -1.
My flight was cancelled due to the nCovid pandemic, my family supposedly will return to Philippines for reunion but was then cancelled. My sibling were able to get their refund fast.in my case, I had requested for open ticket or to credit to my wallet unfortunately after 8 months they informed that they refunded to the original mode of payment. Seems like they dont understand or inconsiderate.
Hi Jameela,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip
Worst travel agent you can get, highly un responsible. Support agents over the call are lying about my refunds. Web site says call the contact center, when you call its says go visit web site.
IGNORE at all cost!
Clear trip is One of the WORST And Un-safest place to book flight tickets, I had a problem with the flight tickets and they said they can't do anything about it and I lost ******* rupees almost. Please choose make my trip and professional apps like that. DO NOT CHOOSE CLEAR TRIP EVER!
Very friendly and affordable rates and they provide all aisle seats. I just booked 20 hours ago and they provided us with excellent service. The best service for flights
Some one has misused used my card, and transfered money to clear trip mumbai. I am sending several compliant to clear trip. Customer representative couldn't able to understand the problem. Very worst experience.
Hi Senthil,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip
Worst customer service ever! I have been trying to get in touch for weeks now! My flights have been cancelled due to coronavirus and there is no option of a refund for my flights on your website. If the airlines are refunding then why is Cleartrip not allowing a refund?! No calls are being answered and no emails are being responded to! This is extremely upsetting and disappointing! Worst customer service I have ever come across!
Up until today, March 11th 2020, I am still waiting for that refund from Cleartrip. I have followed-up a lot of times and still I wasn't able to get it for 3 weeks now. It's just a shame that they don't seem to take this matter seriously? This is money of a customer that they should return.
I had booked a flight in April and it was cancelled by vistara due to lockdown. Vistara paid full refund to Cleartrip and has even provided mail confirmation for it to me. But held back refund and is not ready to refund my money. Nobody picks call on customer care number. On support mail if they give standard repeated response to allow them 72 hours. On grievance cell they mention my query as resolve which is not yet. Would suggest to not book through cleartrip
We have been very patient owing to the pandemic outburst with all airline companies and aggregator site like MMT cleartrip etc. But the way cleartrip.ae has dealt with the situation is far from professional. For three months they shut down all their email iDs and phone lines leaving their customers totally high and dry. Secondly they sent an email today about my refund- where they have deducted aed 526 - our of which Aed 106 is their charges (don't know for which service) -and Aed 420 they said are airline charges. The airline has refunded them full cost and I have a confirmation from them in March. They are lying about he airline charges and trying to take advantage of the situation. Beware of these fraudsters. Such businesses should not be allowed to operate.
Overview
Cleartrip has a rating of 1.3 stars from 263 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Saba,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip