Cleartrip

I booked flights with them but unfortunately it was cancelled because of the covid situation, after running after them for months they replied and gave me a date for refund and after that they disappear again. Since then there is no news about them and no one contacted me back. I'm still sending them emails but no one bothers to reply. I also sent them a message on Instagram but it's all useless, it was the last time I made a booking with them and I will make sure none of my known ones book through these cheats.

I do not have an option to put zero or a negative number in the experience rating that's why I am giving them 1.
I booked tickets for my parents which got canceled because of the pandemic. Cleartrip confirmed through email on Dec 14th that the refund has been processed and the amount will be credited back to the original mode of payment (my bank account) in the next 5 to 7 business days. It has been more than 2-1/2 months and I am still waiting for the refund to be credited. Whenever I call them or email them, they just give the same response that the refund has been processed and the amount will show up in the account in the next 5 to 7 business days. My suggestion to everyone is not to book anything with these guys unless you want to wait for years to receive your refund money in case of a change of plans.

Cleartrip is a fraud company. I booked a flight ticket and the flight got cancelled. The airliner refunded the amount but cleartrip never did that. I called them 100 times they don't care.
Avoid such fraudsters. This is an ethically challenged typical Indian company. Stay away!

Flights cancelled due to Covid, which is understandable (Trip ID **************). Was told that I now have to wait 12 months for a refund which is unacceptable. Cleartrip are quick to take your money, however do not want to refund. Cleartrip - my contract is with you, not the airline, hence you are liable for a prompt refund. I have received refunds from other airlines within 45 days of flight cancellation, however you, as an agent, are stating 12 months. To hold that large sum of money for 12 months is unethical. I will be advising all who I come into contact with, about my experience and to not use Cleartrip.

I booked my flight through cleartrip for my travel from Singapore to Bangalore for 11 Feb2020. Then the flight was cancelled by go air airline. They haven't refunded my money until now. Its been a month already. Nobody is responding to calls or emails. Such a bad experience. They have taken my all money.

Cleartrip is a Cheat company. Its owner and Its employees are also cheaters. It grabbed my money. They are booking tickets on fake flights whereas no such flight is present. Be cautious. Never book through tripodeals. It is a company of bastards.

I had booked a return ticket from your cleartrip mobile ap from Dubai to Srinagar and back. The trip Id is **************.
I had entered my name correctly as per my passport. But my middle name was missing. I am 100 percent sure I had entered the details correctly.
Since you may doubt it, I made another attempt to make a booking using cleartrip ap.
Although I didn't make the payment, when I entered my name correctly, the middle name was missing. Despite calling them more than a dozen times, they never bothered to return my calls to solve the problem and I am still not sure whether I will be travel or not. Spare yourself from this fraudulent site. They are there only for fleecing your money

I booked a flight and they already deducted from my bank. After I booked, there was no confirmation nor email sent to me. I called the next day after waiting for the confirmation, they said it failed. If it failed, then why did they deducted from my bank. I called 9 times to the customer service and they kept on telling me to wait for 5 hours, 24 hours and blah blah.
I needed that flight because it was an emergency but still no clear statement whether they'll cancel or refund. I told them to just refund it to me but they kept on saying they are still investigating. My bank already sent a statement that they clearly already deducted from us. They should just refund it.

It's such a hassle. Instead of being excited for your flight, you will be bombarded with worries.

Cleartrip please be better. You are affecting a lot of people.

Ive been following up thru phone calls with regards to my refund for more than 6 months now. This is my Trip ID # ************** and **************. And im getting same feedback from the agent saying your refund request has been escalated and we will get back to you after 48 hrs. Next after 78 hrs, and so on so forth but until now im still waiting. I need to get my refund cause i need to go back to the Philippines next month so i can booked ticket going back home i desperately need my refund please give concrete feedback when i can get my refund. Too much already i gave time with this matter..

Cleartrip is one of the worst ticket booking portal. Our tickets we're cancelled due to lockdown and there is no response or help. They in turn message us that we talk to the airlines.(Swissair in this case).
The airlines tell us to talk to our booking agents(Cleartrip). Please avoid Cleartrip at all account. Basically they feel they have no responsibility at all to solve our problems. I must tell you it's not a small amount as it was an international flight.

I did my flight booking through cleartrip for Dec 19,2020. Flight got rescheduled and from flight authority i got mail that i can get full refund if i am not willing to travel due to reschedule. I followed up with flight agency they informed as i have booked from 3rd party i need to co-ordinate with cleartrip to get full refund. I followed up cleartrip from Nov 26 to Dec 19. There was no proper reply from cleartrip other than asking for 24hr time to confirm me. Finally there was Rs. 400 got as refund, whereas as per flight rules and mail confirmation i suppose to get full refund. This amount also i got as I cancelled from my end as cleartrip didn't update any status on this even didn't cancelled from there end too. Pls note that they are not capable of getting refund when it comes to refund. I suggest use these website only to verify rates of different airlines but booking only do it with concern airline booking site not with 3rd party website like cleartrip.com.

I booked a flight through them in an emergency and I had to cancel because they booked a flight which required transit visa and did not even tell me about it. At the last moment, they told me about it and I had to cancel it. It has been more than 3 weeks now and I'm still struggling to get a refund. This is one of the worst places to book a flight or book anything from. I would never recommend this agency to anyone ever. Please do not make the mistake of booking from here. EVER>

One of the very bad experience in clear trip,they are not even bothered to take responsibility of flight booking what we book.Very bad. Supervisor what I spoke with just tells us it's not our responsibility.once you book it's just airline responsibility and we just taking bookings of flight.its complete bul$#*!
They are provide the wrong information about the flight
Not mention in the booking flight will go third transit country
All mention on the booking but this flight go to Sydney via Auckland

Now they are Delaying my refund
Don't trust this company otherwise you will cry stuck my 3 lakh

Guys, the rate at this site looks cheap at cleartrip but once you are done booking you dont even get a ticket if you have a ticket they cancel it saying sold out blocks money and leave the customer with a sorry and ask to rebook, its a total waste site better visit trustworthy sites for booking.

I booked my ticket through the EzCancel policy which clearly states that refund will be given if cancelled 72hrs before the date of departure, i cancelled and they deducted an amount in the name of 'insurance amount'. The customer care doesn't have a response and they cleared cut the call when asked. Worst experience!