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CICI Threads

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Overview

CICI Threads has a rating of 1.06 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CICI Threads most frequently mention tracking number, credit card, and customer service problems. CICI Threads ranks 2414th among Women's Clothing sites.

  • Service
    5
  • Value
    6
  • Shipping
    5
  • Returns
    4
  • Quality
    5
15
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They said check with my neighbors and the post office after over 3 months i contacted paypal.
  • Do not order they just send computer generated replies.
How would you rate CICI Threads?
Top Critical Review

“Poor options to choose from”

Keith M.
11/3/22

Haven't been to a Cici's since before Covid. Upon my entrance, there were only 4 other customers at this location in Chester, VA. The salad bar is sad looking, the pasta looks dried up and the selection of pizza leaves everything to be desired, bit not an option. This location needs to save itself and lock the doors. Too much money to be spent for no options to choose from. I should have had Panda Express. At least their food is FRESH!

Reviews (153)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 months (10) not order (13) plastic envelope (7) 2 months (10) customer service (8) this company (30) 1 star (3) 2 pairs (3) sandals (71) better business bureau (3) not buy (7) money (48)
Thumbnail of user keithm1186
1 review
0 helpful votes
November 3rd, 2022

Haven't been to a Cici's since before Covid. Upon my entrance, there were only 4 other customers at this location in Chester, VA. The salad bar is sad looking, the pasta looks dried up and the selection of pizza leaves everything to be desired, bit not an option. This location needs to save itself and lock the doors. Too much money to be spent for no options to choose from. I should have had Panda Express. At least their food is FRESH!

Tip for consumers:
Don't waste your time at this location

Products used:
Sad salad and half warm pizza

Value
Quality
Thumbnail of user vanessak158
1 review
0 helpful votes
September 15th, 2021

Bought sandals. Took more than 2 months for delivery-product comes from China. VERY cheap material, poorly constructed. Sizing way too wide. Dont' even think about the possibility to return. Buy at your own risk! 100% regrets!

Tip for consumers:
DO NOT use!

Products used:
Purchased sandals, but not able to use--too wide to even stay on feet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rolands173
1 review
1 helpful vote
September 9th, 2022

GAVE A TRACKING NUMBER WHICH WAS NOT THE UNITED STATES POST OFFICE. PURE SCAM. TYPICAL LOW LIFE CHINESE COMPANY REPORTED TO MY CREDIT CARD COMPANY ALSO THE FEDERAL TRADE COMMISSION

Thumbnail of user gordanat
2 reviews
8 helpful votes
August 12th, 2019

I honestly think everyone should end up in prison for life because you are the biggest fraudsters and thieves. A few months ago i ordered and paid for sandals that you advertise on daily basis and it has never arrived. Since then to my questions you give stupid answers and ask for some more patience, but you do not want to refund my money. Shame on you.
Dear people, don't sit on commercials and buy anything because you will be robbed

Thumbnail of user judyh395
1 review
0 helpful votes
September 11th, 2019

Ordered in June, communicated for three months my dissatisfaction. Ordered two blue pair of sandals, got yellow/orange sandals. Came from China. Wish I could send back but I see someone wrote that after 30 days, they don't do returns. A $35 mistake that I will never make again! Would report to BBB but I don't think a company exists.

Thumbnail of user jayg397
1 review
0 helpful votes
September 18th, 2020

I also paid $41.00 for a life like baby shark and what I got was a 6" flapping shark that are used to entertain cats. I don't have any cats So it's worthless to me, I've been emailing with them to get my money back but they only offer $2.00 store credit or percentages returned to my account, they started at 10% and now they are at 37% which I told them no. I want all my money back that they are falsely advertising this shark. Finally I got tired of dealing with them and called my credit card company, they said money would be credited back to my account. Scammers

Thumbnail of user tiaf9
1 review
0 helpful votes
August 8th, 2019

Ordered on 07 June. At today's date (08 August) I have still not received what I paid for.

Plenty of emails but zero customer satisfaction from me!

Shocking

Thumbnail of user cassandrar136
1 review
0 helpful votes
August 25th, 2021
Verified purchase

I am out 48.00 for shoes I believed to be authentic. The QVC attached to the site is misleading. Now their website is closed.

Tip for consumers:
Don't use this site

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user dawnh427
1 review
0 helpful votes
September 11th, 2019

Totally rubbish shoes. I over ordered by 3 pairs by mistake. Contacted them as soon as I place order but they never reduced the order so I paid around £75.00 for these sandals that were probably worth a £5.00 at the most. It took them months to deliver and only finally received them after putting a dispute into pay pal. Summer was over when they came sizing is out I'm a size 40 and they won't fit. They are that rubbish i would never wear them

Thumbnail of user jaymeh13
1 review
0 helpful votes
September 13th, 2020

So... the baby shark that I was suppose to get and that I paid 41 dollars for is the one that looks like a real shark. It was suppose to sing, move, flip over and many other things. The one that I received is the one that looks like a carnival toy... they refuse to give my money back I am on a mission to let everyone know what a rip off they are

Thumbnail of user denisew232
1 review
1 helpful vote
August 25th, 2019

This company is a scam. I ordered in June for two pairs which seemed like a very good company. I have emailed numerous times only to get like everyone else a automated service. Very quick to take my money. Absolutely disgusting. I hope they get what they deserved. This is peoples well earned money and they must think it is funny to scam us all. I would put less than the one star if I could. Does anyone know how we can get our money back.

Thumbnail of user helenr145
1 review
3 helpful votes
August 4th, 2019

Same as everyone else. I'm most annoyed that facebook has made money from this company using their platform to scam their uses... us As far as I can see Facebook has enabled, supported and given them access to my information to help them scam me through there advertising... which the company pays for. Shame on Facebook for supporting fake companies to make money from its uses illegally.

Thumbnail of user ronaldm262
1 review
2 helpful votes
September 8th, 2019

Worst company I have ever dealt with. Ordered in early June. Tried cancelling when no delivery after six weeks. After numerous emails complaining and getting replies about tickets being sold out... which was not even relevant... they said my order was dispatched. Further six weeks passed, complained again and told them to cancel order. Same drivel in emails then the order arrived. They are the worst sandals ever! Rubbish materials and supposed to have had cushioned sole and arch support... cork sole, no arch support whatsoever and no invoice enclosed. Can't return because more than thirty days since original purchase date. They will be going In The Bin and I would never order from them again. Angry

Thumbnail of user lisaw2032
1 review
0 helpful votes
October 28th, 2021

The company advertises one thing and sends you another and then won't issue you a full refund unless you pay to ship the item back to China. Do not order anything from them you will be wasting your money.

Tip for consumers:
Don’t use the website you will be truly disappointed

Products used:
Wreath

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahc564
1 review
1 helpful vote
September 1st, 2019

I parted with my hard earned money on the 1st June of this year, today is the 1st September, and I have received absolutely nothing, over 70 emails containing lie after lie. I initially raised an issue with PayPal, unfortunately I believed the lie from these charlatans, that the product had been dispatched, so at their request closed the case, PayPal refuse to reopen it, as its against their policy. Don't touch this company.

Thumbnail of user debm115
1 review
0 helpful votes
August 23rd, 2019

It seems like I am just one of so many who have never received their paid for sandals.
I have contacted CICI Threads on several different occasions and have had several reply's with so many different excuses. When I asked to be refunded all correspondence stopped and I heard nothing since. Apart from a small envelope delivered that contained two tiny trinkets. So definitely ripped off. Lesson learnt check reviews before paying anyone anything.

Thumbnail of user ronnah2
1 review
3 helpful votes
August 13th, 2019

Like so many others, I wish I had read these reviews before I placed an order back in. Early July. (it is now mid August) They took my money IMMEDIATELY and days later informed me the item was on back order but no chance of knowing when the item could be shipped.
Requested to cancel order and refund but that hasn't happened. Only response is an email stating that they "are busy". I advise all to stay away from CiCi Threads.

Thumbnail of user ericab130
1 review
0 helpful votes
August 20th, 2019

Ordered these sandals then thought I had ordered the size in American rather than UK, emailed prompt response back saying they had changed the size to U. K then received another email saying they were on their way and I would receive another email with shipping dates - never arrived, emailed x twice, no response. Checked site - non existent or looked as though it was being taken over, contacted my Mastercard, who will re-imburse me the money and follow through themselves. STAY AWAY

Thumbnail of user teresak106
1 review
3 helpful votes
August 11th, 2019

Every time you email them, they give you all these excuses about it coming from China & that this merchandise is so popular that they're having a hard time keeping up with the orders. I asked that my order be cancelled & asked for a refund. Their response, it's already been ordered & since it at a discounted price, they don't give refunds. Now my next step is to call my credit card company & have them reversed the charges. That's what everyone should do too.

Thumbnail of user rosemariec26
1 review
3 helpful votes
July 29th, 2019

Placed my order on June 23rd 2019... countless emails with no real response! Just like the rest these reviews this company takes your money and you get NOTHING! No sandals or refund!
Haven't seen that anyone has received any products at anytime! I hope people read these before ordering to save money and time. Something I wish I did before ordering! We should all get together and take them to court!

Thumbnail of user ddhallh
1 review
6 helpful votes
July 31st, 2019

After waiting well over 2 months for the two pairs of sandals I ordered, I got a tiny package today with a little tiny star in it. Where the hell is my money? This place is a rip off. See my pics attached. See the tiny star beside the pen? The pen wasn't included, it is to show size. The package is to prove they sent it. Where are the shoes? I am reporting them to Paypal and my Visa! I'd advise you all to do the same!

Thumbnail of user joc95
1 review
1 helpful vote
August 22nd, 2019

I ordered a pair of sandals in June. The tracking showed they arrived in the US, but no tracking was available after that. About 3 weeks later I received a label in the mail that looked like it could have been cut off a package. I've reached out to their customer service several times but I still don't have anything to show for the money I paid. A complete rip off! I too, wish I had seen this site first!

Thumbnail of user marielyneh
1 review
0 helpful votes
November 8th, 2019

Bought 3 sweaters and amount deducted the very same day, have not received my products and my emails are left unanswered. $100 short for nothing. I wish I would of read theses reviews before ordering with that scam so call company. First time bad experience with buying on line

Thumbnail of user dahleej
1 review
1 helpful vote
July 28th, 2019

Ordered a pair of sandals almost 3 months ago. Over a month ago I finally got an email with a tracking number and shipping information. I just checked the tracking info and it's not saying anything about where my order is, just that it was shipped from Laos and arrived at the country of destination which is also Laos (mind you I live in the US). So yeah. Have no idea if these sandals will ever get here.

Thumbnail of user lynnen15
1 review
0 helpful votes
September 6th, 2019

I ordered two pairs of sandals at the beginning of June, paid for them on PayPal and have yet to receive them. PayPal has reversed the payment but this company is continuing to send me "confirmation of my order" emails. They keep telling me that the sales were so overwhelming that they can't keep up with the shipments. A different email tells me that my order has been shipped, giving me a link that takes me nowhere. This company continues to try and make me think that my order is on its way. SCAM

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