I purchased a pair of white sandals June 13th for summer. As to date I have not received them. Summer is over and I have requested a refund twice now and have heard nothing from them. Guess I got scammed like the rest of the people. I am out my money I paid for them. Got ripped off!
My shoes finally arrived, the quality is poor and there are very narrow. But the package they were sent in was reposted from the country of origin. They cost USD$3.00. The person Yanwen then redirects them to you. The return address on the package said they were sent from Southall in Middlesex. I think they were overwhelmed with orders and had to wait for the sandals to be sent from abroad, where things are very cheap, Large profit for them
Ordered sandals beginning of July. Payment was taken out in beginning of July i sent several Emails enquiring why it was taking sooooo long to deliver, i even received an Email from CiCi Threads asking me if i was pleased with my sandals i replied i hadn't even received them However after 12 weeks i finally received the sandal today. They are ok and i have decided to keep them as i feel i will have to wait weeks before i have a refund. I won't be ordering anymore.
I feel like an idiot for even dealing with these people! Email after email saying that China is holding up the order! Ugh! Fake business!
Ordered 3 months and still no products, emailed them several times and get the same letter about product all so popular they are trying to catch up with orders
Stay well away
This business is a scam. I placed my order for some sandals more than three months ago and all I've received was an empty envelope, just like many other have received.
I ordered a pair of shoes mid June. Still nothing. Keep being fobbed off. They took my money quick enough but won't send the shoes. Have recently read reviews that nobody has received their shoes.
I also received a small empty plastic envelope. No sandals yet... No proper communication for them either, just standardised emails advertising more rubbish.
GAVE A TRACKING NUMBER WHICH WAS NOT THE UNITED STATES POST OFFICE. PURE SCAM. TYPICAL LOW LIFE CHINESE COMPANY REPORTED TO MY CREDIT CARD COMPANY ALSO THE FEDERAL TRADE COMMISSION
I placed an order over 2 month's ago for a pair of sandals they immediately charged me for the order but still hasn't been shipped. I sent numerous emails and their response it to be patient.
DO NOT ORDER FROM THIS COMPANY! They are the worst. No phone # no way to check your order. Same computer generated reply to EVERY email. Even their live chat is computer generated non replies. They say they have shipped my item but it is apparently flying around in the air somewhere for going on 7 days now. STAY AWAY!
I ordered two pairs of sandals June 12th and almost 3 months later have never received. This was the message I got when I went to their website: We've Been Forced Out of Business
Due to being scammed by our china supplier, we've been forced to close down for good. Read more at: http://bit.ly/2ZH7NGN
Ordered some sandals from this company. It is a scam. Six weeks later, still being being fobbed off with 7 to 9 days. These sandals don't exist. Do not order from them
I ordered onjuly the 3rd still not received my order. Looking on your reviews you take the money but don't send. Excuse is back log of orders. I don't think so. Sstop making excuses and send out the orders. If you are catching up. Where are the reviews of the orders received.
Ordered and paid for shoes July 6th, still no order been delivered and I know for sure that it never will be. They take your money and give nothing in return.
http://bit.ly/2ZH7NGN I did receive my sandals today and they are JUNK! This article explains why. I feel bad for them, but I feel bad for me too as the sandals are unwearable and I am out of the money.
I too am a victim of the we are waiting for stock.
When I ordered it said they were in stock 2 months later I still do not have sandals guess I am out my money
8-12-19
Becki
Oder #******* placed June 15, no merchandise yet. You charged my credit card June 20. You are a bunch of thieves and I intend on reporting you. All I received was an empty envelope!
I ordered sandals 3 months ago; have written to them 3 times now. They have an automatic response asking to review their customer service. No sign of the sandals! Don't go near this company.
I hope the legal action I am about to undertake will enable me to at least get my money back. Now the website is down they are thieves and robbers who need to be brought to justice
Overview
The company's reputation is significantly tarnished by consistent complaints regarding service delays, misleading product descriptions, and inadequate customer support. Customers frequently report long wait times for orders, poor-quality items, and difficulties in obtaining refunds, often resorting to disputes through payment providers. While there are no notable positive aspects highlighted, the overwhelming sentiment reflects frustration and disappointment. This feedback suggests a pressing need for the company to enhance its communication, improve product quality, and establish a more customer-centric return policy to rebuild trust and mitigate negative perceptions.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members