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CICI Threads
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CICI ThreadsReviews 153

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cicithreads.com

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CICI Threads Reviews Summary

The company's reputation is significantly tarnished by consistent complaints regarding service delays, misleading product descriptions, and inadequate customer support. Customers frequently report long wait times for orders, poor-quality items, and difficulties in obtaining refunds, often resorting to disputes through payment providers. While there are no notable positive aspects highlighted, the overwhelming sentiment reflects frustration and disappointment. This feedback suggests a pressing need for the company to enhance its communication, improve product quality, and establish a more customer-centric return policy to rebuild trust and mitigate negative perceptions.

This summary is generated by AI, based on text from customer reviews

service
5
value
6
shipping
5
returns
4
quality
5

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Keith M.
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Haven't been to a Cici's since before Covid. Upon my entrance, there were only 4 other customers at this location in Chester, VA. The salad bar is sad looking, the pasta looks dried up and the selection of pizza leaves everything to be desired, bit not an option. This location needs to save itself and lock the doors. Too much money to be spent for no options to choose from. I should have had Panda Express. At least their food is FRESH!

Date of experience: November 3, 2022
Washington
1 review
1 helpful vote
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GAVE A TRACKING NUMBER WHICH WAS NOT THE UNITED STATES POST OFFICE. PURE SCAM. TYPICAL LOW LIFE CHINESE COMPANY REPORTED TO MY CREDIT CARD COMPANY ALSO THE FEDERAL TRADE COMMISSION

Date of experience: September 9, 2022
New York
1 review
0 helpful votes
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Scam artists
October 28, 2021

The company advertises one thing and sends you another and then won't issue you a full refund unless you pay to ship the item back to China. Do not order anything from them you will be wasting your money.

Date of experience: October 28, 2021
Florida
1 review
0 helpful votes
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Shoes
September 15, 2021

Bought sandals. Took more than 2 months for delivery-product comes from China. VERY cheap material, poorly constructed. Sizing way too wide. Dont' even think about the possibility to return. Buy at your own risk! 100% regrets!

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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Birkensandals Cheap this is a scam
August 25, 2021

I am out 48.00 for shoes I believed to be authentic. The QVC attached to the site is misleading. Now their website is closed.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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I also paid $41.00 for a life like baby shark and what I got was a 6" flapping shark that are used to entertain cats. I don't have any cats So it's worthless to me, I've been emailing with them to get my money back but they only offer $2.00 store credit or percentages returned to my account, they started at 10% and now they are at 37% which I told them no. I want all my money back that they are falsely advertising this shark. Finally I got tired of dealing with them and called my credit card company, they said money would be credited back to my account. Scammers

Date of experience: September 18, 2020
Ohio
1 review
0 helpful votes
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So... the baby shark that I was suppose to get and that I paid 41 dollars for is the one that looks like a real shark. It was suppose to sing, move, flip over and many other things. The one that I received is the one that looks like a carnival toy... they refuse to give my money back I am on a mission to let everyone know what a rip off they are

Date of experience: September 13, 2020
Arizona
1 review
0 helpful votes
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Garbage
July 13, 2020

I waited for five months and ended up getting something that I didn't order and the other thing I did order was so cheap and nothing like the picture... very disappointed..

Date of experience: July 13, 2020
Canada
2 reviews
0 helpful votes
Follow Allan M.
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I just hope an investigation is done into this company. They've scammed a lot of people. Now the website is gone.
Does anyone know if they still operate out of this address: CiCiThreads 201 E Grand Ave Ste 2A Escondido, California *******
These people need to go to jail.

Date of experience: June 14, 2020
Canada
1 review
0 helpful votes
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Bought 3 sweaters and amount deducted the very same day, have not received my products and my emails are left unanswered. $100 short for nothing. I wish I would of read theses reviews before ordering with that scam so call company. First time bad experience with buying on line

Date of experience: November 8, 2019
Canada
1 review
0 helpful votes
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In April I ordered 4 pair of sandals to take on holidays July 12. The middle of June, after several enquiries, I found out that the order had not even been. I asked that the order be canceled and was informed that it could only be canceled within 24 hrs of making the purchase - even though it had not been shipped. September I received one pair of sandals - the cheapest things I have every seen. Now I am sending 10-20 emails a day asking for my money or my sandals. I want to try and jam up their email system. I would like my sandals or my money and hope that the scammers get scammed. There must be some payback.

Date of experience: October 19, 2019
GB
1 review
0 helpful votes
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On 6th July I ordered 4 pairs of sandals from this company. Total $95.96. Paid by Pay Pal. I was wanting them for my holiday from 5th September, 2019. Finally went back to check re: non-delivery Their website now had a home page stating that they had gone out of business due to a scam by their Chinese suppliers. I then contacted Pay Pal who said that they would contact the company and inform me of progress or otherwise. On 3rd Sept. I had sent company an e-mail asking them to now cancel my 8 week old order as the items were no longer required. Pay Pal sent me an e-mail while I was away to say that my order was in fact in transit. On arriving home I found the parcels with 4 pairs of sandals, They are very cheap plastic covered heels with sticky black plastic to make them look like cork. I ordered as they looked comfortable, what a laugh! Someone should stop these people trading. I wouls not have even paid £5 a pair for this rubbish.
We learn by our mistakes and I have certainly learnt from mine £75+ later. BUYER BEWARE!

Date of experience: October 17, 2019
Alabama
1 review
0 helpful votes
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These ppl are crooks!
October 13, 2019

Where are my shoes? Order# cici*******
They got $63.00 of my money and received one of the 2 pair of shoes I ordered!

Date of experience: October 13, 2019
New Jersey
1 review
0 helpful votes
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I ordered sandals for my wife for the summer back in April. Didn't receive them until September. Tried to get answers from customer service and even tried to cancel order in August but never got a response. Company kept saying they were coming and now sit in the garbage. Also, sandals were very poorly made and not as described.

Date of experience: October 13, 2019
Idaho
1 review
3 helpful votes
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Sandals actually finally arrived
October 11, 2019
Updated review

UPDATE 10/10/19: much to my surprise, I actually received the 2 pair of shoes ordered. They are cute and comfortable. Would never order again though. Ridiculous process and still a lot of people never got what they ordered.

Date of experience: October 11, 2019

My story is the same as everyone else's. Ordered two pair June 5,2019. I was given tracking info from Laos. Took forever and what arrived 2 months later was a clear plastic envelope with a customs form inside. No shoes. Not even a star for me. The form is what was being tracked, not sandals. Multiple emails has proven to be useless.

We saw the advertisement on Facebook. Wish I knew how to report them other than just through a review. I usually check reviews before purchasing from non reputable companies, but I failed to do so this time.

Date of experience: August 1, 2019
Mexico
1 review
0 helpful votes
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Por fin me llegaron!
September 30, 2019

Leyendo las reseñas pensé que me habian estafado, pero sólo se tardaron en llegar, casi 2 meses pero son como las pedí.

Date of experience: September 30, 2019
Utah
1 review
0 helpful votes
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Scammed!
September 26, 2019

I feel like an idiot for even dealing with these people! Email after email saying that China is holding up the order! Ugh! Fake business!

Date of experience: September 26, 2019
Arizona
1 review
0 helpful votes
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Dont do it!
September 26, 2019

Ordered in June, cancelled twice, received Sept, awful, asked for return label, no answer, luckily I disputed with CC and had the charge removed

Date of experience: September 26, 2019
Indiana
1 review
0 helpful votes
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I ordered the tri-colored sandals June 7. It did say allow 6-8 weeks for delivery. After 8 weeks I emailed and they said my order was being processed. After that I just kind of forgot about it and thought I can kiss that money goodbye. Live and learn. Then, much to my surprise, I received them this week. No bad smell, very cute and comfortable. They run a little small, but I can still wear them. I've gotten numerous compliments on them. It took a long time, but I did receive my order, and I'm very happy with them.

Date of experience: September 26, 2019
GB
1 review
0 helpful votes
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Wish I had seen these reviews before I had ordered (having seen nice adverts on FB). I ordered a pair of shoes in June, for my holiday in August. Despite repeated emails reassuring me they would be dispatched (with me doing all the chasing) I received nothing. I have now had a refund after raising a dispute through PayPal.

Date of experience: September 25, 2019