Ordered a pair of sandals June 18. Never received them and had no communication with them. Took my money the same day.
I ordered sandals in June contacted them over and over out of stock etc then get tracking number and eventually receive empty bag! DO NOT USE I am lucky had money back via dispute raised with PayPal
Over a month, countless emails and still no shoes...Wish I had seen these reviews before...Looks like these crooks got me too..
I ordered shoes the beginning of June this is
August 14 and still no shoes can't get a straight answer.
I have been waiting a month for shoes, and still not received them, I have asked to track, but nothing, would never use this company again
0 rating! Same story as all the other reviews! Out 23.99! It has been so long ago that I placed the order, I do not remember if I paid for shipping!
Took months to get my sandals and rpthey were rubbish, tried to return but apparently they've gone out of business... still got fb page tho...
Never buy from them. Ordered in May and didn't receive. Thay gave the fake tracking number which doesn't say anything about the order.
Ordered 3 pairs of sandals early june. Still no sandals. Do not buy from them.
TREXecom, Inc.
*******448
*******@overstocked.us
I placed an order and after 30 days they still have not shown up. Kept contacting the company all you get is the computer generated response. They keep telling you lies and never ship the items you ordered. I asked for a refund and they responded no just wait for your item.
DO NOT order from this company. They took my money and I never received my sandals. This company is a scam. Thieves!
Scam! Scam! Scam! Scam! Do not order they just send computer generated replies. I ordered 8 weeks ago just checked shipping number it's not valid
I too ordered shoes over a month ago, no communication, no shoes, not even a confirmation
Not a genuine company
Yesterday I actually received the supposedly special sandals. Pure plastic and too small for a size 40
Basically my story is the same as everyone else´s. Placed the order, tried to chase it, initially got apologies for delays and eventually received a stupid tiny little star wrapped in loads of plastic! I only realised it was there as it fell on my toe! Steer well clear! It´s a total scam!
They are a scam. Ordered from them 2 months ago and no product was ever received They're "customer service" is nonexistent.
Ordered in June, cancelled twice, received Sept, awful, asked for return label, no answer, luckily I disputed with CC and had the charge removed
Where is my sandals. Been waiting since May. I even have a parcel tracking number from supposedly POS Malaysia. Tracking number UC*******MY.
Overview
The company's reputation is significantly tarnished by consistent complaints regarding service delays, misleading product descriptions, and inadequate customer support. Customers frequently report long wait times for orders, poor-quality items, and difficulties in obtaining refunds, often resorting to disputes through payment providers. While there are no notable positive aspects highlighted, the overwhelming sentiment reflects frustration and disappointment. This feedback suggests a pressing need for the company to enhance its communication, improve product quality, and establish a more customer-centric return policy to rebuild trust and mitigate negative perceptions.
This summary is generated by AI, based on text from customer reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members