CB Reptile has a rating of 3.57 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CB Reptile most frequently mention next day, and blue iguana. CB Reptile ranks 36th among Pets sites.
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My baby boy iguana arrived today in beautiful condition and he looks very healthy and happy. He was very tame and just gorgeous! The shipment was great and their customer service is outstanding. Since there are so many scammers CB Reptile is the only place I trust online to buy an animal. I give them 5 stars and I recommend them to anyone or whoever wants a reptile. Great job guys!
Two iguanas. Both axanthic blue First one was a bit lethargic. The second had energy. Both dead within ten days. Different enclosures. Infrared at night. UVB in the day. Fresh veges + dry food + water changed every day. They even got to swim in a shallow pool in the evening. Never seen anything like it. One minute they're happy, they start to slow down, and they're dead in about six hours of acting woozy.
This place is incredible. So many species available, and one of the few sites that actually had what they advertised in stock.
They were super quick and helpful with any email questions I had, and most importantly, sent me a cool little Uromastyx who is healthy and adjusting well to his new life! They really know what they are doing and negative reviews are either fake, or just plain unfair. These folks are worth every penny and deserve your business, I can't wait to get another pet from them one day. Thanks again so much CBReptile!
My baby boy iguana arrived today in beautiful condition and he looks very healthy and happy. He was very tame and just gorgeous! The shipment was great and their customer service is outstanding. Since there are so many scammers CB Reptile is the only place I trust online to buy an animal. I give them 5 stars and I recommend them to anyone or whoever wants a reptile. Great job guys!
Products used:
Iguana
From ordering to shipping the process was easy. The care instructions online were also very helpful. I searched several websites for a red bearded dragon and this one had more thoughtfulness in how they personally handle the dragons so they would be tame when received. Would order again and am very happy with our purchase. Our son will see her Christmas morning and he will be thrilled.
Finding a Blue Baby Iguana was a nightmare when I started searching. Nothing but scammers and lies! Finding CB Reptiles answered all my Prayers! I was a first time buyer. CB Reptile, answered ALL of my many questions and got me set up with all the supplies I needed! I will only buy from them due to the amount of professionalism I received. They advertised that my iguana would be healthy and had been handled since birth. He arrived on Tuesday and when I opened his box I saw a gorgeous, very alert and very healthy baby. I've had him 5 days now and he has never offered to bite. My overall experience has been amazing. He even started eating right away! Thank you CB Reptile for a dream come true!
Products used:
All in review
I am writing this review to try and prevent others from wasting an huge amount of money on a reptile that more than likely will Never arrive, We Ordered a Supergiant blood Leopard gecko for 550$ paid for overnight shipping but it never arrived. When we called about tracking information customer service was rude and still never received a call back, DO NOT BUY FROM this website, they are a scam and terrible breeders.
Tip for consumers:
Do not use this site
Products used:
None, product never arrived
The entire experience was awesome! From the start they made everything really easy. They are extremely knowledgeable and answered all my questions via email-text-phone calls - and there was a lot of questions! My son is extremely happy to have the blue body red bar ambilobe panther chameleon! Couldn't speak any higher of this company! Highly recommend!
Products used:
Blue body red bar ambilobe panther chameleon
I was very inexperienced and didn't know much about Chameleons and they knew it. They said buy a cage give it some heat and a food dish and it would be ok. Well I paid for a male which have less health problems and males are way more beautiful due to coloring, and come to find out it was a female. They don't respond, I will dispute the charges, they don't care for their animals only your money. These pics are what they sent, it's definitely a female
Tip for consumers:
Don’t buy from them , do your research
Products used:
I’m trying to get ahold of them . They don’t respond
I ordered a Dalmatian crested gecko that was a female and although it was delayed a few times, I got the gecko. The bad thing is that I got a male and it was supposed to be a female. CB Reptile isn't that bad if you have patience.
Tip for consumers:
If you have the patience, buy a pet there!
Thank you for the review and we hope all is well!
When I ordered I didn't get any date when I should be expecting my snake, so I emailed them and got an answer very fast and was explained to when my snake would arrive and about cut off dates for them. Extremely helpful!
Products used:
Snake
This place is awful! They sent me a sick lizard that suffered and wouldn't eat and then died. They didn't care about the animal. I had to spend money on vet bills, critical
Care to feed it by syringe, and antibiotics to rule out infection. Our little baby never had a Chance and finally passed away. This company only cares about the money. I contacted them and they said they only offer a 7 day health guarantee. You can't tell that fast, if something is wrong. This place deserves 0 stars! Major SCAM! Run as fast as you can!
Tip for consumers:
Do not purchase from these people! They send sick animals that die! On top of that they won’t give you your money back!!
Good morning, Chantelle, thank you for the review. As we had discussed in our emails, unfortunately, we can’t warranty our animals once out of our care, so 7 days is something we add on extra. In 15 years of business, it’s been something we’ve done. Leopard geckos don’t require UVA or UVB just proper temperature, humid 90-degree, etc. We can provide you with a one-time use 50% off coupon. I truly wish that we could resolve the issue further. Take care and reach out whenever!
Two iguanas. Both axanthic blue First one was a bit lethargic. The second had energy. Both dead within ten days. Different enclosures. Infrared at night. UVB in the day. Fresh veges + dry food + water changed every day. They even got to swim in a shallow pool in the evening. Never seen anything like it. One minute they're happy, they start to slow down, and they're dead in about six hours of acting woozy.
I read thru the reviews and decided to give them a try. Mainly because they had the specific morph (lavender) corn snake I was after. I had a great experience with my order. There was a delay in the shipping because of weather, but they communicated and where upfront as to why and when i could expect it to arrive. The customer service was great overall and I got a beautiful healthy snake. I'll come to them for any future reptile needs
This place is a scam. Never ever buy from them. Report them. Someone should look into them and their so called healthy reptiles. I purchased a blue iguana. They took $310. Two days later they told they didn't have any in stock. Then out of no where I got a message from some lady who claimed she works there. They had one that they could not sell because it was miss a foot. They charged me for shipping and never refunded the rest of my money. I got this poor baby blue iguana from them who is very young missing a foot and has other bite marks all over his tail. Also he is was very very skinny. It's been over a month now and still no refund. They stole $260 some dollars. Now nobody will get back to me Or answer and messages.
Thank you for the review, please understand that we have no idea how something like this could have possibly occurred. Email us at your earliest convenience and we will assist you further. support@cbreptile.com
I bought a tangerine albino supergiant leopard gecko. It has a neurological disorder and came super skinny you can see his shoulder blades and barely has thickness to the tail. He's alive but didn't come in good shape.
Ordered a bearded dragon from them. I received home the next day. Looks healthy and active. Customer service was fast on the email within 30 min. The only thing is I panicked when my dragon was delivered to a UPS store. UPS gets 1 star because customer service was not able to discuss where he was delivered. But I did send CBreptile an email and they were prompt at getting me the address he was delivered to. A UPS store that UPS couldn't disclose. O my
Products used:
Bearded dragon
Thanks for the great review and your business! We hope you enjoy your new bearded dragon!
The CB reptiles are very cool breeder if your looking for snakes ect they have it its its legit website I brought my male blue iguana from them I was very excited to see him
Tip for consumers:
The Cb reptiles are the right breeder to see about their reptiles and their website
Products used:
I used Amazon for Enzo enclosure and his vitamins so I can get it on time because most store don't have everything that I need for enzo
Hi I just bought a phanter chameleon from cb reptile it arrived super healthyn perfect packaging. For the first couple of days it didn't wanted to eat. Reach out to support and got an answer the next day. Super fast response and follow their recommendations. I will be buying from them in the future. A+++
Tip for consumers:
Easy to use and fast response.
Products used:
Phanter chameleon
Thank you!
Update today I did receive my chameleon! He seems to be happy and healthy. As for it goes for customer service goes they need to communicate better.I'm just happy I did get a good looking healthy chameleon!
Hi Taylor, We are sorry we were dealing with the Hurricane in florida last week and then the labor day holiday there was no shipping. From our tracking it looks as if your cham was delivered. Please let us know if the tracking is wrong. Also, consider removing this review we would be glad to assist you further if anything is needed or you needed our biologist to schedule a call to go over your setup. Support@cbreptile.com
I bought a juvenile crested gecko, and payed extra for a female. The gecko showed up later then expected, but in cb's defense there was bad weather that week. The gecko showed up healthy. The gecko was also the correct morph. To be determined if it's a female, but with everything said I'd give CB Reptiles a 4/5.
Tip for consumers:
Maybe look for a better site. Unless CB has an animal you really want that’s sold out everywhere els. I think you’re safe for the most part going with CB. They just run their $#*! kinda weird.
Just bought a leopard gecko that's still processing. Hasn't even showed up yet so hope that goes ok but they charged me 3 EXTRA TIMES on top of the original payment thats already gone through. Been trying to get into contact for 3 days with no luck. This review is to get them to contact me more than anything as I am very fed up that I have $690 out of my account on top of the $230 that already went through for the reptile. Getting very fed up.
Ordered a baby inferno leopard gecko online from CB. CB sent a confirmation email the next day for overnight shipping. Received the leopard Gecko the next day. It was packaged very well with a small heat pouch outside the plastic container. Looked very healthy, was receptive to food the same day, shed his skin the next day, and pooped the following day. Didn't mind being handled, I'd say this is a very healthy lizard. So far so good. I would recommend CB for sure. Not necessarily cheap, but worth it.
Thank you for the wonderful review! While going above and beyond for our customers we also care very deeply for the animals that we send to their forever home.
Spoke to the owner a few times before purchasing nosey be chameleon. He was very helpful educating how to setup the screen cage and what items to get. We picked up the items at their warehouse and everything went perfect.My sons are very excited to have a new friend.
Tip for consumers:
Very helpful people
Products used:
Nosy be chameleon
Superb service, I will definitely be a repeat customer. Beautiful Geographic Map turtle delivered in pristine, active condition. Settled right into his new habitat with his tank mates. Great experience, CBReptile & tortoisetown.com have my full endorsement! Thanks Ray! —MikeG
Thank you for the wonderful review Michael! So happy to hear of your experience. To many more years with your little one.
I purchased a baby panther chameleon which arrived within 24 hours after shipping. I did pay extra for a male but I feel I received a female from time of arrival. Who knows, maybe I am wrong (still too early to be sure). Nonetheless, I rate this 5 star because the reptile arrived to California in quick time and was/is very healthy on arrival. The attached photo is about 3 weeks after arrival. She continues to grow and look great. This is my second purchase from them and I have received 5 star service each time.
Tip for consumers:
If possible, request the reptile be held for pickup at your local shipping facility so that you can pick it up as soon as it arrives vs waiting on the driver to drive around all day before arriving at your house. The importance of this will vary depending on the weather in your area on arrival day. Note that this can be the difference between a healthy, dehydrated, or dead on arrival reptile. Buyers are as responsible as the sellers for the safe arrival.
Products used:
Ambilobe Panther Chameleon
I paid $400 for a nosy be panther chameleon for it to arrive late, and then die within the 7 day guarantee. I emailed customer support the whole time and they were nothing but RUDE. My tracking issue got solved after some very passive aggressive texts. Customer support only cared to actually check my emails and texts and voicemails until i left a review detailing how horrible my experience was. I emailed them monday regarding the dead animal and still no response. Sincerely the $#*!test place I have ever bought a reptile from.
Tip for consumers:
Don’t
Products used:
None. Product died.
Hello, thank you for the review. We are sorry for what you have experienced and hope we come to a resolution. Please send us your order number and I will look into this. If you spoke to our main customer support team they would be very kind and understanding. We have amazing super giant leopard geckos right now! Email us at your earliest convenience at support@cbreptile.com. Kind Regards