• Redpost Equestrian

Redpost Equestrian

Overview

Redpost Equestrian has a rating of 4.9 stars from 7,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention customer service, next day, and delivery time. Redpost Equestrian ranks 4th among Outdoor Clothing sites.

What reviewers want you to know

Positive highlights

  • I am very impressed by your consistently excellent levels of customer service.
  • My shopping overall experience was great and the delivery time was unbelievable!

Critical highlights

No critical highlights yet

How would you rate Redpost Equestrian?
Top Positive Review

“Just as described”

Jan H.
6/29/22

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Top Critical Review

“website works partially ok”

richard p.
5/13/20

website works partially ok. you had what I wanted but there was an introductory £5 offer which didnt get to me despite later talking to nice lady who said she'd send it over, however it never arrived

Reviews (7,183)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (95) delivery time (41) day delivery (15) shopping experience (14)
Thumbnail of user janh539
1 review
0 helpful votes
June 29th, 2022

Just as described and does its job brilliantly. Strong and robust. - everything you would expect from the brand

Service
Value
Shipping
Quality
Thumbnail of user sophiew30
Sophie W.
3 reviews
0 helpful votes
September 5th, 2019
Verified purchase

For some reason Royal Mail logged the item as delivered when it wasn't however staff at red post were very helpful and eventually I got the item which I'm very happy with great price great quality and great staff fault if Royal Mail

Thumbnail of user shelaghc
Shelagh C.
1 review
0 helpful votes
June 13th, 2019
Verified purchase

Did have a few probs as came up with wrong email but very helpful staff via chat (Laura) made a few suggestions & I then managed to place it OK.

Thumbnail of user amandax1
Amanda X.
5 reviews
0 helpful votes
May 13th, 2020
Verified purchase

I had a special request which I emailed Redpost Equestrian as it was coming up to my ponies birthday and I had ordered his gift with lots of other bits and bobs and Eve made sure that I received my order on the day of my boys birthday so he could enjoy his treat! I appreciated it so much and have already placed a second order which arrived very prompt! I would highly recommend Redpost Equestrian as they have the best customer service, great products at competitive prices!

Thumbnail of user amandad445
Amanda D.
1 review
1 helpful vote
May 27th, 2020
Verified purchase

Even though the item was displayed as available on your website, it was indeed out of stock- bit I was contacted immediately to advise and offer an alternative at a discount. I had wanted the original item, and added all the other items to make up to free delivery level. But I'm more than happy with the customer service and prices!! And swift delivery, not hampered by original item being out of stick. Thank you. I will use you again and recommend!! My sister recommended you, after buying birthdays gifts for me from you !!

Thumbnail of user gr183
1 review
0 helpful votes
June 19th, 2022
Verified purchase

A fab coat and great service as wrong label on 1st coat, so it was wrong size. But return was easy and correct size sent quickly back.

Thumbnail of user melissad133
Melissa D.
6 reviews
1 helpful vote
May 11th, 2020
Verified purchase

Fast and speedy delivery, products were fairly priced if not cheaper! I bought a girth that turned out to be slightly too small and needed to return it, their offer for a free item exchange was perfect and their returns/exchange form was so simple to fill out. An Email came through with in a couple of days from posting my parcel that my new item is ready to be sent out! Really good company!!

Thumbnail of user katew142
Kate W.
1 review
0 helpful votes
December 2nd, 2019
Verified purchase

The site was not reloading pages when returning back to a section after looking at chosen item. Had to keep refreshing.

Thumbnail of user saraha195
Sarah A.
5 reviews
0 helpful votes
September 30th, 2019
Verified purchase

All good service wise. Item has been returned for exchange as product sizing not too clear. I am exchanging for smaller. I thimk that's probably Horsewear lack of info rather than Redpost.

Thumbnail of user cww5
CW W.
2 reviews
0 helpful votes
June 8th, 2020
Verified purchase

Very easy website and ordering was straight forward. Delivery very quick. I rang customer services as needed to exchange rug for the next size.Very helpful and explained exchange process, which turned out to be very easy and free (1 per order). Lady also put next size aside for me to send out once smaller rug received back. Haven't received new size yet but so far very happy with the service.

Thumbnail of user kristalb10
Kristal B.
1 review
0 helpful votes
November 29th, 2019
Verified purchase

The app didn't work that well. After clicking on an item and then wanting to go back to the original search nothing would show and I would have to start again.

Thumbnail of user gailm698
0 reviews
0 helpful votes
June 27th, 2022

Product easily found, at competitive price and was despatched promptly, Have used Redpost previously and will continue to use for my equestrian purchases

Products used:
Arc Equine

Service
Value
Shipping
Quality
Thumbnail of user michaelb4246
Michael B.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

The cart section could be changed a little to edit the desired quantity of an item. It would also be nice to view shipping options and charges beforehand.

Thumbnail of user autumnc24
Autumn C.
1 review
0 helpful votes
January 31st, 2019
Verified purchase

This is the only website that had the LeMieux Tangerine pad and bonnet in stock, and that ships to the US for less than $50 :) I'm super excited for them to arrive. Thank you!

Thumbnail of user anonymoush397
anonymous H.
2 reviews
0 helpful votes
April 1st, 2019
Verified purchase

It asked me to complete everything marked in red, but there was nothing in red, so it was quite difficult to navigate through the payment page.

Thumbnail of user charlottep309
1 review
0 helpful votes
May 28th, 2022

I love ordering from Redpost, their range of products is amazing, their customer service is second to none and, and their delivery time is incredible! Would definitely recommend :)

Thumbnail of user anonymousy304
anonymous Y.
2 reviews
0 helpful votes
February 11th, 2019
Verified purchase

I have still not received the products despite getting an email a week ago to say they had been dispatched. Apparently they have ended up in a distribution centre no where near my home. I do hope the products will be worth waiting for

Thumbnail of user lisav83
Lisa V.
9 reviews
21 helpful votes
December 12th, 2019
Verified purchase

Super fast shipping to the USA! Really pleased with my purchase and would highly recommend to my friends!

Thumbnail of user ajs38
AJ S.
1 review
0 helpful votes
October 23rd, 2019
Verified purchase

Your in house service staff were very helpful and your online store was easy to navigate. Dispatched and received much faster than originally expected. You are my first port of call for good quality and value for money equestrian products. I like the fact that I can use my points balance (no matter how small) to discount any product in my shopping basket. Other stores should follow your reward scheme and ability to redeem without a preset quota. Thanks!

Thumbnail of user christinao22
Christina O.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

I had a fantastic shopping experience with Redpost Equestrian. The items I ordered were in excellent condition and well packaged. Delivery was very quick. My order qualified for free delivery but I chose to pay £1 to upgrade to faster delivery- my order arrived two days later. I needed to return one of the items so I contacted Redpost and received a friendly and helpful reply. They processed my refund the day after receiving my return- much faster than any other online retailer. I will definitely be ordering with Redpost again.

Thumbnail of user trinettec1
trinette C.
1 review
0 helpful votes
February 7th, 2019
Verified purchase

this is my first time shopping with Redpost Equestrian. I am from Australia, I would definitely purchase more breeches if I was to know the rise of the breeches as it is not mentioned against each product. other than that. very good website easy to navigate around. congratulations to the owners
have a good day
regards
Trinette Crawford

Thumbnail of user mrsn8
Mrs N.
1 review
0 helpful votes
December 16th, 2014
Verified purchase

Super quick delivery ordered at 11am and was delivered 9.30 next morning! Very pleased with quality of products received as well.

Thumbnail of user geraldinew28
Geraldine W.
1 review
0 helpful votes
November 8th, 2019
Verified purchase

A prompt and efficient - no complaints! Plus the product was perfect for my horse/riding crazy granddaughter.

Thumbnail of user claireg217
1 review
0 helpful votes
June 2nd, 2022

I usually buy this item from Amazon then found it was cheaper here even with the postage added on. Very good service

Thumbnail of user denises178
Denise S.
5 reviews
1 helpful vote
October 13th, 2016
Verified purchase

Great easy website. Speedy ordering process...prompt delivery with return paperwork...which wasn't required as I've kept my purchase. Thank you

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4.9
7,183 reviews
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