Redpost has a nice selection of quality items, always at great prices and the check-out experience, especially for someone outside the EU, is fabulous. There isn't any extra steps required to have VAT removed or emails to have it refunded like I've experienced elsewhere. Redpost has been nothing but wonderful to buy from.
This is my first visit, but I was swiftly alerted when the quantity that I wanted to order was not available, so amended my order before completing the purchase with PayPal - all done, very quickly!
Some of the goods got damaged in transit, but Redpost were quick to offer me a partial refund.
I did find the same item quite a bit cheaper elsewhere afterwards, hence only 4* rating for price.
Ordered two turnout rugs for my horse and pony. Excellent value for money, rugs are both perfect. Delivery was only £1.00 and was items arrived in just a few days.
Really impressed with the service and will be ordering from red post equestrian again very soon! Highly recommended.
I am an international customer. Redpost was able to give me a better price, even factoring in the cost of international shipping, than retailers in my own country. My order arrived very quickly and packed appropriately.
I have found Red Post Equestrian One of the best equestrian retailers around. Their prices are extremely competitive and the merchandise is top quality. Your order arrives very quickly sometimes too quickly! When your not expecting it!I can with the utmost confidence recommend this five star company.
Order, delivery info and delivery date were very good. Can`t comment on the actual purchase yet as it a xmas present for my daughter! In fact she was the one that suggested I buy online as she rated you quite highly
Easy to follow on-line shop. Great range of products available. I purchased an item and had it shipped to New Zealand. Arrived in my letterbox within 10 working days in perfect condition. Easy. Will definitely purchase from you in the future.
I hired the massage pad and magnetic rug for 10 days. Great service arranging the hire, items all ready for me when I arrived to collect, both in immaculate condition. A pleasure to deal with the staff at Redpost, nothing is ever too much trouble. Thanks so much and we love your shop!
Even though the item was displayed as available on your website, it was indeed out of stock- bit I was contacted immediately to advise and offer an alternative at a discount. I had wanted the original item, and added all the other items to make up to free delivery level. But I'm more than happy with the customer service and prices! And swift delivery, not hampered by original item being out of stick. Thank you. I will use you again and recommend! My sister recommended you, after buying birthdays gifts for me from you!
Just discovered you, in the last week I have needed two emergency items and you have been very competitive price wise and hassle free to order / arrange delivery. Will be using you from now on. Very impressed. Thank you for your excellence in service.
PS My horse also loves his new bit - PHEW!
Service was exceptional as I was an international buyer that needed a delivery in both UK and Australia. Super helpful in finding product that was out of stock and went beyond expected service standards to help me even though it was the busy Christmas period. Will definitely be ordering from redpost equestrian again.
Hi
The customer service is excellent and online shopping excellent
It would be much better to have the Email gift voucher sent with a nice background on the voucher rather than plain.
Would just look a bit nicer that's all, they do sell proper vouchers in store though which is great if you live nearby and can go in.
Breeches were great lovely fit.Love hearts were a nice extra. They arrived very quickly.When I visit Redpost the staff are always very very helpful and pleasant.I would recommend shopping in store or on line.
Saw a dog coat advertisement in our local paper. It was the top ten looked on your website and got our fab orange jacket for our Harvey for the very long dark days ahead. He looks so dapper in it. First class service from when ordered to delivery
Excellent value for money and free postage made the choice of web site easy, even though I had not used it before. My order came very quickly and I received updates by text about my delivery. Very good service!
It's quite difficult to give a true reflection as I am still awaiting delivery. I spoke to a member of your staff on Wednesday regarding parcelforce. She was very helpful and came back to me promptly however unfortunately your couriers are letting your company down. They have not attempted to deliver.
I placed my order at redpost mainly due to the price vs its competitors. I placed an order for a Saturday delivery and was soon contacted to be asked if I wanted to move it sooner to me some money on the delivery... Although not suitable it was great customer service. Unfortunately the product I ordered was too tight in some areas of the fit for my wife so I've had to return the item. I'm very confident it will be processed quicker quickly primarily because of how they handled the initial order.
Would gladly order products from redpost again
It was a very satisfactory transaction from start to finish! Easy to find what I wanted and to purchase it...at a very good price...and even more impressive was that the item arrived next day at no extra cost...excellent! Will definitely use Redpost again.
Super fast delivery. My order came long before any others I had placed with other companies on the same day. Dropped a star for the product just because the packaging was a bit damaged which was disappointing, particularly for such an expensive item.
Easy straightforward ordering with express delivery available very cheaply. Many websites appeared to offer the rug I wanted but actually did not have it in stock. I received it next day as promised and am very pleased with it - so is my horse!
Redpost Equestrian has a rating of 4.9 stars from 2,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Redpost Equestrian most frequently mention great service and fast delivery. Redpost Equestrian ranks 77th among Outdoor Clothing sites.