Northbound Gear has a rating of 3.84 stars from 1,674 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Northbound Gear most frequently mention adventure pants, customer service, and good quality. Northbound Gear ranks 3rd among Outdoor Clothing sites.
Have ordered and received 2 Northbound Gear winter pants, 2 tactical belts and their high end winter coat. Very high quality; great fit, superb service. Especially impressed withe the fact I could order a 28 inch leg with 36 inch waist. Most clothiers start with a 30 inch inseam meaning extra tailoring charges and inconvenience. Will be looking for summer weight gear in a few short months.
Do not buy from this company if you live in the US, and do not trust the return process. I probably spent half a day, in total, with filling out custom forms and paying close to $30.00 to return a pair of pants to Canada. The company seems thorough clueless about providing a good buying experience. I had to send six emails in order finally to get 80% of my money back. Buyer beware.
Have ordered several times from Northbound Gear. Web site easy to Navigate. Order fulfilment and delivery very efficient and swift. Love the quality and fit of the Clothing. Well thought out, designed and manufactured clothing. Absolutely first class. Will be using Northbound Gear as my go to site and supplier in future. Highly Recommended.
Products used:
Winter Trousers X 2 pairs and Quick release Belt.
Have ordered and received 2 Northbound Gear winter pants, 2 tactical belts and their high end winter coat. Very high quality; great fit, superb service. Especially impressed withe the fact I could order a 28 inch leg with 36 inch waist. Most clothiers start with a 30 inch inseam meaning extra tailoring charges and inconvenience. Will be looking for summer weight gear in a few short months.
Convenience, quality, price point, service, Canadian design.
I bought the lined Northbound pants for my husband in black and green. They look great on him (just remember to go down one size and be mindful of the length). He just rotated between the two all winter, even though he has Eddie Bauer lined pants. Thanks Northbound for keeping us warm during this long hard winter!
Tip for consumers:
The waist size is generous, size down one (or two sizes if you want it fitted). I am average height 5’4” 130 lbs and the average length was too long I had to get short length
Products used:
Winter lined pants, mens and ladies and summer mens and ladies.
Do not buy from this company if you live in the US, and do not trust the return process. I probably spent half a day, in total, with filling out custom forms and paying close to $30.00 to return a pair of pants to Canada. The company seems thorough clueless about providing a good buying experience. I had to send six emails in order finally to get 80% of my money back. Buyer beware.
* Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gave the Adventure Pants as a gift and got a second pair two weeks later great for Mountain Biking, Aftivities, Work and Leisure in the Northwoods Cold and Snow. Do become warm once temps break above 40 with long activity. Next up … Summer Pants. Will soon only own these pants. Men's pants size may be a little larger, measure to size.
Tip for consumers:
The price seen reflects US dollars but then converts to CAD .. which is a higher price .. but is inclusive of shipping and taxes. This can be quite confusing as it does not show until the final payment right before submission.
Products used:
Men’s Adventure Pants
Pants i ordered are great really like it but i got them like almost after month from order day
Im not use to such a long delivery lead time
Now i ordered (by mistake) a jacket,
Tracking number show that my order sitting somewhere in Jamaica NY for over e week now
That's really messed up
Products used:
pants, jacket
Bought a pair of the Men's Adventure water resistant pants. My order came within two weeks, I tried them on an found them very comfortable. I had to wait for cooler weather to wear them. I love the fact that the fabric stretches and moves with your body. I've bought other outdoor pants but they were rigid and stiff. Will definitely be buying these pants and other Northbound gear again!
An advertisement came up on my Facebook page and when I researched the company,looked over their products and the fact they are Canadian based I was sold.
Hi Dennis,
Thank you so much for sharing your feedback with us and for awarding us a 5-star rating! We're thrilled to hear that you're enjoying your pants, and honored that you'll be returning for more Northbound gear in the future!
If you have any questions or need assistance with your next purchase, please don't hesitate to reach out. We're here to help!
I received my order promptly and there were confirmation emails updating about the order status which was great. I also appreciate the eco responsible packaging. The product looked exactly as ordered and I'm very pleased with the overall quality and performance. I've used my UV blocking shirt for fishing, boating and hunting. It's held up well in the wash so far and doesn't hold on to body odor.
Initially I saw an Instagram Ad and was intrigued. I like that it’s a Canadian company with a focus on performance and the environment. I like the design of the product overall.
Hi Ryan,
Your 5-star rating is a testament to the quality and care we strive to provide to our customers! It brings us great joy to learn that our products have proven to be versatile and durable for your various outdoor activities. Quality and performance are of utmost importance to us, and we're thrilled to hear that our product met your expectations.
Should you ever require further assistance or have additional feedback, please do not hesitate to reach out. We're here to cater to your needs!
Both jacket and pants are meeting my needs and what I was looking for lite hunting gears. Even tried them under cold raining shower… although no peace of garments are completely waterproof, these proof that they can sustain either light shower for a longer time or extreme pouring shower until you can reach a dryer spot. Yes, I recommend!
Was looking for light and water resistant hunting gears
I bought the women's adventure trousers and have found them to be a comfortable good looking and practical pair of trousers in all weathers. The sizes are very generous…… I'm usually a UK16 but bought a 14 going on the reviews, in actual fact I feel I could go another size down. The inner fleece lining makes the trousers feel so snug without becoming too warm. I've only worn them over the winter which has been fine, although they may be too warm to wear over the summer but time will tell. British summer temperatures can vary a lot!
The waterproofing is excellent but does need reproofing after a couple of washes.
Also bought the men's weatherproof tactical jacket for my son who is equally pleased with the quality and performance.
Products used:
Trousers, jacket
I ordered a pair for my boyfriend and he loves them. They didn't come in a woman's (size18) for me but I found out I could wear his - 38/28 so bought me some too! Great for hiking. They breathe very well while keeping you dry!
Tip for consumers:
If a womans size won’t fit you check the mens. You want to get these pants.
Products used:
Adventure Water resistant pants. (4) pair
I have returned the Women's Explorer summer pants, Size 12 as they were too small. I had purchased size 14 last year and they were a bit too big.
I have exchanged the Women's Adventure Water Resistent pants size 12 because they were too short waisted. I purchased Size 14 last year and they were too big. I have asked to exchange them for Size 12 high waisted. Last year they came with a belt but not this year.
I noticed the styles have changed since last year and I don't feel the quality is the same.
Recommended by others
A quality experience and a quality pants. Excellent fabric, very well made. Fit through waist and hips is perfect. Only drawback is that I don't love the way the leg line, not quite streamlined or flattering. Will probably still keep.
The advertising sounded authentic, figured I'd try it.
Ordered from Northbound Gear for the first time. A bit of apprehension at first that it might be one of those poor quality product dressed up with a nice website and presentation. After receiving the long sleeved top, it realised that the quality is good, material is light and cooling while the shirt was true to size. Well done! My wife was aghast at the camouflage pattern though since I stop serving in the an army a long time ago.
First time trying your product. Saw from the Facebook adverts that you had what I wanted.
Hello Jimmy,
I'm truly grateful for your outstanding 5-star rating, and thanks a bunch for sharing your thoughts after your first Northbound Gear order! We're truly pleased to learn that our hoodie exceeded your expectations in terms of quality, material, and fit.
Should you desire further exceptional products or require assistance, please do not hesitate to reach out. We're here to provide a seamless experience.
Great quality product, awesome fleece lining, great exterior material for hiking, but a poor fit. Very tight through the thigh and loose in the waist. I'm 5'2" and 160lb, ordered a short size 12. I can't freely move my legs to hike because of how tight the pants are in the thigh. Even with a belt, the pants are way too big in the waist and are consistently falling down. I won't be able to get another size because if I go down a size for the waist, the legs will be too tight, and if I go up a size for the legs, the pants will fall off my waist. I will need to be sending these pants back unfortunately.
Good material, lots of pockets, designed for what I love to do (outdoor activities) while staying warm
Love the pants, great fit, great look. Definitely need to wear the pants with a belt though. The elastic waist is great for comfort but can ride down when bent over.
Constant email and marketing can be less. So many specials, and discounts its hard to keep track of whats a good deal or not. The more marketing that gets sent out, the faster it gets read and deleted maybe to my own detriment..
Searched the internet, looking for rain pants I could wear for golf.
The pants are excellent! They are warm and comfortable to hike in. I've taken them snowshoing and regular hiking and they've not disappointed. I ordered mine to be a little bigger so that I can comfortably wear long underwear underneath.
Product looked like good quality
Haven't wore yet but look good. Only issue I have is unlike other online stores I buy from returns for exchange due to fit are not covered.probably won't buy again due to this hefty additional expense. I bought 2 pair same size yet one was too tight.
Products used:
Pants
* Northbound Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was offered a timed discount of an additonal 25% if I added another pair of Adventure pants. I did add it immediately and the discount did not come through. The customer service chat person said they were sorry about that and gave me a code for 10% off. Also, the welcome discount code i received in my email was invalid! After I completed my order they offered me a 25% off coupon again. Shipping was slower than I had hoped but I did read it could take 2 weeks to 30 days after I made the order. Returns are not as smooth as I am used to with other company's. I filled out the request for return form twice. When I finally called to get return directions I was told they never got the request I had sent twice from their return merchandise page. I did then receive permission to return one of my items which has to be sent to Canada, not New Jersey where the package came from. Shipping costs were high. I am still waiting for one item on my original order. They were not clear about how the shipments would be divided for delivery in the beginning of this whole thing but that's a long story.
This company doesn't have inventory, they take your order then place it with their supplier in China and you wait, and wait, and wait. Customer service will respond with a copy/paste response, absolutely no help. Any additional inquiries are ignored. Order placed 11/29/21, shipping label created in the US. They scan the label every few days but the package never moves. It must hit customs before it gets to USPS. The "warehouse" address belongs to a UPS store! Buyers beware.
3/18/22- addition. I received the order 28 days after it was placed but wasn't correct. Engaged with CS the same-day package arrived, sent the requested picture of the incorrect product. The "replacement" has a label created 12/28/21 but I have yet to receive what I ordered! CS continues to respond with we are talking to the carrier... coming up on 3 months now and STILL don't have the product I ordered from them and zero help from CS.
Tip for consumers:
Just don't do it. This is a scammer, at best a very bad business model.
Products used:
No product arrived.
These are the most comfortable pants for everyday hiking in winter weather: west coast rain, not too cold but perfect for up to minus 10. They are long enough for me and I'm 5 foot nine inches. Lightweight but warm and cosy. I'm happy!
Just saw an add and a sale and investigated the website.
Bought as a gift for my husband, he loves them! High quality materials, reinforced knees, lined pants- great buy!
An ad popped up on social media so i investigated.
I used northbound gear on a remote Scottish ATV mountain trip with my cattle dog.it was top class and very ATV friendly..
Was told about it
Really happy with both the jeans and hiking pants! The fit is fantastic and they seem really well made. The jeans are truly waterproof and the flexibility allows for maximum range of movement without binding, perfect for mountains hikes on cold days. Highly recommended.
Facebook Ad
Northbound Gear is a leader in water-resistant outdoor clothing, made tough with a strong commitment to the environment and the communities we work in.
ABOUT THE TEAM
The Northbound Gear Family is a small but mighty team of 12 movers and shakers from around the world. We span 6 continents and speak a combined 7 languages. A truly global team brought together for the sole purpose of creating the highest quality sustainable apparel on the planet.
HOW WE STARTED
As three outdoor enthusiasts, we set out on a mission to design innovative outdoor apparel that is durable, comfortable, & stylish.
The company name, Northbound Gear, symbolizes what we stand for. We are always moving forward and never looking back. From our products to our lifestyle, we strive to be the best we can possibly be, and design the best products to enhance your next outdoor adventure.
We are constantly field testing, noting customer feedback, and improving our designs so we can create the best possible products in the world. As a rule of thumb, If we won't wear it, we won't sell it!
If you have any feedback about your purchase or have any product ideas you would like to see us design, we’d love to hear from you!
Contact us and let us know how we can serve you better.
Onwards & Upwards!
Hi Douglas,
Thank you sincerely for sharing your experience with us and for the wonderful 5-star rating!
I'm absolutely thrilled to hear that you found our products to be of exceptional quality. Your satisfaction is paramount to us, and we truly appreciate your valuable feedback. Rest assured, we'll have a fantastic selection of summer weight gear available in the upcoming months, so be sure to stay tuned for those exciting releases!
Once again, thank you for choosing us, and we're eagerly looking forward to the opportunity to serve you even better in the future!