CarParts.comReviews 1,215
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CarParts.com Reviews Summary
CarParts.com has a rating of 2.2 stars from 1,215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarParts.com most frequently mention next day, tracking number and business days. CarParts.com ranks 811th among Auto Parts sites.
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They suck. I ordered an aftermarket Mercedes grill, but they did not carry the start to fit this aftermarket grill. The parts guy, Gerald, was an idiot, suggesting the hood star are a replacement instead of a grill star, and ultimately told me they don't carry the star to fit the grill. So now I have a grill installed with no star to fit the hole in the grill. What a bunch of bozos. Why carry a grill with a "star emblem provision", if you don't carry a star emblem to fit it? To add insult to injury, he then suggested I check local dealers or salvage yards, though I had told him even the Mercedes dealer said they have nothing to fit, and then he cut off my chat quickly after that because he could not provide a satisfactory answer. These people are idiots. Stay away from this place.
Can not beat these prices! Ordered new grill, headlamp and indicator light for my T100 as the prices were 1/3 or more off what the body shop was charging! Browsing through their website was a snap, and even found a coupon online for 10% off.
They use FedEx Ground shipping with SmartPost... took a bit longer than I expected, but totally worth it for the price savings!
I thought it would be a nightmare trying to find an alternator for my honda civic. Carparts was great and it is so simple to shop on their website and find the exact replacement part. I remember the days of huge catalogs and ordering, no more. Good website.
I ordered from carparts and was worried the tail light box and cables were not going to fit but it fit like a glove and I am happy. Delivery was a little bit of a problem with fed ex but that is a fed ex problem I think and not car parts.
Low-Price Guarantee
They offer automotive parts at the lowest prices possible. They guarantee that their products are the lowest that you'll find online. When you compare their products to parts offered by other sites, you'll see the difference!
In fact, if you find a part from another store that's cheaper than what they offer, they will beat or match that price!
Horrible customer service. No communication. They never sent the parts and only refunded one. I never got my money back for one of the parts. Avoid Drivewire.com!
From the business
Shop for discount auto parts at CarParts.com - the cheapest online source for all your aftermarket parts and accessories needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members