Here’s what buyers have asked with answers from CarParts.com staff and previous consumers.
14
questions answered
0%
answered within 1 day
Answer:
Evidently not Carparts.com as I had to, even after contacting Carparts.com for help with costs.
By Bobby Z., over a year old
Question:
Why am I paying extra for overnight and receiving for 3 days, or so it says on delivery date.
Answer:
Because they are crooks and just want any extra money from everything else. That's how they sell parts for such low prices.
By Colton H., over a year old
Answer:
Hell no not normal this company is really a joke charge for fast shipping and will be a week before you get parts and no communication
By Shane H., over a year old
Answer:
Hi Chason,
For tracking a shipment, you may provide us with your order so we can assist you further.
Regards,
Rose R.
Customer Advocate Team
By CarParts .., over a year old
Answer:
Hi Angel L.
We're sorry to hear if you have not received your order yet. Let us check this for you. You may provide your order number here or you may call us at 1-866-529-0412 press 2 for our Customer Service Team to further assist you.
Thank you,
Shen S.
Customer Advocate
By CarParts .., over a year old
Answer:
Hi Viçkey C.,
Thank you for using the Q&A portion of Sitejabber. We do offer multiple parts for your vehicle. Please give us a call at 8665290412 and ask for a parts specialist. They will make sure that you get the right part with great discounts.
Thank you,
Emmy C.
Customer Advocate
By CarParts .., over a year old
Answer:
Hi Carol,
Thank you for using the Q&A portion of Sitejabber. We do offer multiple parts for a 2008 super lucerne. Please give us a call at 8665290412 and ask for a parts specialist. They will make sure that you get the right part with great discounts.
Thank you,
Anthony C.
Customer Advocate
By CarParts .., over a year old
Answer:
Hi Claudette R.,
Thank you for reaching out! The letter you received from us is not a scam. We were notified by the manufacturer that they found out that the recalled part did not pass the standard quality. To know more about this, you may send us an email at recall@carparts.com. Please provide your order number for our reference.
Thank you,
Shen S.
Customer Advocate Team
CarParts.com
By CarParts .., over a year old
Answer:
A: Hi Jon,
Thank you for taking the time to send us a feedback about the refund amount. Rest assured that we will check and help you with your order. Please provide us your order number or the email and phone number provided when the order was placed, so we can resolve your concern as soon as possible
Please send us a message at dgteamcustomeradvocate@carparts.com with your order details so we can address your concern properly.
Here's your ticket# - CAT-69338. Please write this on the subject of your email for immediate assistance.
Thank you.
Anthony C.
Customer Advocate Team
By CarParts .., over a year old
Answer:
Hi Daniel,
Thank you for taking the time to send us a feedback about the refund amount. Rest assured that we will check and help you with your order. Please provide us your order number or the email and phone number provided when the order was placed, so we can resolve your concern as soon as possible
Please send us a message at dgteamcustomeradvocate@carparts.com with your order details so we can address your concern properly.
Here's your ticket# - CAT-63552. Please write this on the subject of your email for immediate assistance.
Thank you.
Sherryl P.
Customer Advocate Team
By CarParts .., over a year old
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