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I placed an order after couple of weeks notice it was the wrong part send it back and the refund I'd get for it was les than the purchase money

Asked by Daniel L. on 7/10/2021

1 Answer
CarParts ..7/12/2021

Hi Daniel,

Thank you for taking the time to send us a feedback about the refund amount. Rest assured that we will check and help you with your order. Please provide us your order number or the email and phone number provided when the order was placed, so we can resolve your concern as soon as possible

Please send us a message at dgteamcustomeradvocate@carparts.com with your order details so we can address your concern properly.

Here's your ticket# - CAT-63552. Please write this on the subject of your email for immediate assistance.

Thank you.

Sherryl P.
Customer Advocate Team

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