CarousellReviews 100

DO NOT TRUST CAROUSELL WITH YOUR INFORMATION. *Admin if you are reading this, this is a genuine review as I have screenshots as proof. Carousell, I've Warned you MULTIPLE times on 26/04/2025 not to let Carousell staff Abe email me again and get a SENIOR CAROUSELL MANAGER to contact me.
However, you chose not to listen.
For this persistent harassment, you get this review. I have evidence to show that your company revealed my details and the transfer screenshot to another Carousell user despite me persistently telling you not to do so and without my permission. This is a Violation of the Personal Data Protection Act (PDPA). I had hoped to resolve this amicably. But, it seems you are not willing to support me by keep allowing Abe to harass me with emails. That's why I'm writing this review.

Carousell customer service is not professional, cold and pretentious. I am still grateful since the platform started. But the customer service and management lack integrity and prfessionism. *Carousell may contact me to verify

Quite safe to buy here. (check review of seller before buying to prevent getting scam). It is also cheaper to buy from there.

I long time in Carousel and have hundreds reviews. In my last list Rolex, buyer pays buy Carousell protection. Make deal, press the Order complete. I had email my balance now 4,888 but! Money was pending. I try to text carousell support team all day! Everybody says same Be passion! 1-3 days money will be on your balance. Today day 4 nothing is change! Nobody email me explaining what happened with my money! I will go make police report on Carousell PTE LTD because it is stilling.

Admin ignores practically every violation users violate, targets minority outsiders, scammers heaven, really. Very singapore site, a lot like how singapore functions, happy on the outside rotten on the inside.

I spent tons of money of caerousell for their coins before and 5 times already theyll remove my listing or suspend my account for minor actions that they wont do the same to other users as well everytiem after i spent money of their platform
BS support will purposely delay ur case with no form of contact and support staff will even block you from contacting them
Police report has been filed BEWARE

Crappy platform that blatantly allows scammers and lots of illegal sellers peddling their replicas openly. Just a bunch of hypocrites running the show.

Very happy and satisfied with my private Viewing.
Love how the bags are placed in the showroom, showroom staff is also very knowledgeable and patient with me even though I was just browsing.
Superb service Excellence products
Thanks for accommodating with me as well

On the first day of use, posted 5 books, and my account suddenly got suspended. Spent more than 1 week and the problem did not resolve. Ended up account being terminated without providing a valid reason. Live chat with people named CoCo, Sky, Faith - without a true identity. Emails received were all robotic auto-replies, totally uncommunicable. DO NOT USE THIS PLATFORM!

Irresponsive "support", low quality website = recipe for self destruction. Carousell is not responding to support messages. They don't seem to care whether they go bust. Is this perhaps an Asian business attitude that I wasn't aware of?

這個平台的唯一優點是能夠把交易的程序減至最少——出價，約時間交收，一手交錢一手交貨，搞掂。但是平台本身和用戶群(user base)存在很多令人髮指的問題。
首先，是經常遇到失約、食言、無良、只讀不回的用戶，大大降低使用體驗，浪費大量時間金錢。
接著，就是平台不積極處理有關以上行為的舉報。在大部分情況下，得不到理想的解決方法。
除此以外，最迷惑的事情是，同一款的物件，平台允許其他用戶出售，往往把我的刪除。
還有，平台對我這些誠實用戶有聞必錄、不容置辯，對付費、濫用用戶視而不見、聽而不聞。
如果你是商業用戶，絕對不建議這種自以為是、一手遮天、壟斷市場的交易平台。

Horrible service. I bought an item with "Carousell Certified/Guarantee." I reached out to them and they haven't replied in 15 days. When I try to chat, it doesn't even get me to an actual person. It keeps looping to the stupid ChatBot. I shouldn't have purchased the warranty from Carousell. It is horrible dealing with them. One time they reply saying that, "they are sorry for the delayed response!"

This is a scam company. I lost 53,580 in this carousell e commerce website please dont trust this company who are seeing this review, i challenge this company ceo in india, if you are born in your mothers womb come and face me, in mysore city bus stand. Come and give me a review that u had come i will $#*! you,if uyou would not come then you are born for 10 fathers for your mother then 11 father who will $#*! your mother

It's the best alternative for Facebook's Marketplace, much more central focus on selling products like items,lots,cars and even renting and other kinds of services that the website provides. I mainly focuses on posting and selling items, i have sold items there for a year now and it's a great way to expand and not limiting to one area unlike other selling platforms. Here, it can reach from any places in the philippines providing hit searches for people far away. It also keep your post until you take them down unlike Facebook's Marketplace that it has a limit to repost the items. Here, you don't need to repost the items and will be posted until you marked the item as sold or reserved if it's pending to be sold.

You can also customize your profile or your personal store and have an option to expand hit searches by paying a little fee for "bumping" your post so that it could show up more often if the user/buyer interests in their searches. Overall, i have a great experience using the website on selling items.

I just received an email from the support team, if they can even be called that that I was harassing other users on carousell. All because a seller offered me a $3 discount in the late evening if I drove across the country to his house before the day was done, so naturally I called him crazy because why on earth would I drive across Singapore to save $3 and waste more on gasoline?

Harassing? Really? My Carousell account, tsuikyit has over 50 5 star reviews for a reason. I didn't get to this point by being toxic and abusive on the site.

It's unbelievable how many nutcases are on Carousell and even more how the support team treats those who boost listings like royalty and those like me who are strictly free users, like scum of the earth.

If anything, all it takes is for a new competitor to come into town before Carousell wakes up and makes serious changes. With how they're running the show it's obvious that money is their main focus, rather than giving second hand items a new life.

Search up anything and you'll be bombarded with ads instead of what you're looking for.
And trust me, with how I'm being treated as a user and their support being is hit or miss, I'm making the transition to just cough up more money and buy my things brand new elsewhere.

I'm not going to support an online marketplace with behaviour that clearly pressures people to boost listings if they want to be given special treatment.

Again, look up my Carousell profile by the name of tsuikyit if you're doubtful of what I claim. Drop me a message on one of my listings if you're curious in any way and I'll be more than happy to talk. It's just so frustrating that a company has the gall to stealthily have a system in place where free users have to abide by the rules, and those who pay up for Carousell Coins (which expire, by the way!) can do anything without any consequences.

This app sucks bigtime! I super swear! Worst customer service ever! They would just terminate your account just like that.

My email to carousell f*ckn customer service.

***You did not answer why a boxer is prohibited in selling? You guys are just basing your action from a report from users which is ridiculous and unfair. You are biased and that kind of company should not exist.

I am pretty sure that someone has reported my listing because of the item description. You are violating your users right to sell. Just because the seller (myself) is witty in my post meaning I post malicious items. Please dont act like you are an important selling platform because you definitely guys are not!

The online chat support sucks absolutely and they don't even dare to pick up a call and speak to their account holders... i will never recommend this app to anyone unless they bother to change and improve the system... that is when the entire management team is young and inexperienced to customer service... hire someone with customer service experience and NOT just technically savvy...

Carousel will, up to their absolute discretion suspend your account for 1 month if their moderators felt it was necessary, for example, if you had mistakenly listed a banned item, eg medicines. It is like capital punishment for an innocent crime.

Carousel is also a haven for scammers and the Ministry of Home Affairs of Singapore has sent warnings of more than one thousand complaints received of people being scammed at Carousel. Carousel is pro scammers rather than pro decent sellers.