Carousell

Site has no seller protection. So if a buyer wants to take you down either because a) they're being an $#*!, or b) wants to take you down for less business competition or rivals, they can easily do so by just spreading lies all over the website by spamming everyone and everywhere to tell that your product is fake, or all stuff you sell are defective and some other things, just because something is making them angry.

A few false reports is enough to get your account restricted.

Quite safe to buy here. (check review of seller before buying to prevent getting scam). It is also cheaper to buy from there.

Used to be great in the beginning. But it somehow filters sellers. So despite outstanding rating and great items and high activity. My account never ends up in any promotions that my account qualifies for. I contacted them and they just said that it was an arbitrary human managed selection. I. e. Top sellers sale may be full of people with barely any and bad reviews. Lately I noticed my items don't even get the views at all. Some for weeks. When before I would have hundreds of views within the first day. And after upgrade my account lost functionality and access to groups (from mobile and computer browser).
Customer service takes several days to reply. Once took a week. For each reply.
Unless they fix it, it is doomed :(( (

Account deactivated due to suspicious fraud activity when i have been a regular seller for > 5 years?
Some of my buyers have already paid up and we're in the midst of arranging a meet up location and my account just got deactivated out of the blue, if police reports were to be made against me it's all down to Carousell's poor handling of this case, unlike these idiots who work at Carousell I have always uphold my own values and not scam my customers by having sold items in the buyers hands. I don't know how they're getting new seed investments with such unpleasant experience and I sincerely hope the 3 founders of this $#*!ty company go to hell.

I stopped using Carousell for the following reasons:/

1) Extremely poor customers service;
2) There are too many restrictions;
3) Listing but/sell guideline not clear;
4) Too many restrictions (e. G- account gets suspended for NO valid reasons or over small issue like duplicate listings.
5) Sometimes, for No valid reasons given positive reasons rating was removed without good ground Nor information user;
6). The worst and extremely non user friendly platform I ever visited!
7) I hope that the Carousell platform can be deactivated soon.

Personally, will not recommend any user to visit Carousell market.:-(

Vomit blood using Carousell and contacting their support team!

I've been doing online sales part-time Since 2010.

Worse buyers were available. Lots of Cheapskate, asking stupid questions, asking for a discount and not turning up and don't want the item after asking questions. Most of the time asking a question is listed on your description.

Poor Customer Service. Keep removing seller post/ban user ID without the true reason. Keep telling the seller an invalid reason. We go through our post again and again and is still be removed. Don't know what to do.

I have encountered many other users ghosting me or being slow to reply me - but I have been shown as "non responsive".

When I emailed my feedbacks to Carousell, they have not responded to my feedbacks too.

In addition to that, selling on Carousell has been a bad experience because I have listed my items for more than 3 years without receiving offers for them.

I would like to close my account with Carousell, since it has not given bad customer service, bad customer experience - which does reflect Carousell as a very unethical company.

Registered an old email address that gone with my phone Few years ago. Now using new email. So how t f can I view an old email when they Sen an information to that particular email?! Updated my new email but still no use! Been cheated frm some pyscho buyer, mia and still keep offering on other item. Such kinda thing and I Guess sure unhappy buyer reported me?! Seriously Carousell should improve their policies not simply auto computerised everything