Carousell Questions & Answers

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Here’s what consumers have asked with answers from Carousell staff and previous consumers.

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Question:

I have ordered an item in carousell and i chose postage the reason because we live far away to meet up. so after i bank into his bank account he has suddenly stopped replying my messages and now i do not know if i am being scammed, my messages have not been reaching him or he just doesn't bother to reply.

Answer:

Yeah look you've probably been scammed. Same thing happened to me except the guy sent something in the post so I got excited, but instead of the iPhone I bought he sent me a $10 pair of reading glasses from the post office.

By Sarah T.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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