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Horrible service. I bought an item with "Carousell Certified/Guarantee." I reached out to them and they haven't replied in 15 days. When I try to chat, it doesn't even get me to an actual person. It keeps looping to the stupid ChatBot. I shouldn't have purchased the warranty from Carousell. It is horrible dealing with them. One time they reply saying that, "they are sorry for the delayed response!"
Hc P.'s review of Carousell earned 4 Very Helpful votes
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Carousell customer service is not professional, cold and pretentious. I am still grateful since...
