CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
I am still dealing with them due to the side-by-side cover did not fit and I am a little disappointed with getting slow Responses, I only have 30 days to return and a week has already passed and still nothing is resolved! Just not as quick responding to issues like other companies I have dealt with
Nice covers. I'm still waiting on the one for my 2020 GMC TRUCK
It's was great. Fast shipping. Great cover.
Received the cover promptly and the cover is a perfect fit.
Good quality.
Nice fit.
Easy to use.
The car cove was nice. But to nice to be delivered in a (plastic bag) my Order package was rip open when I received it.I was worried about my cover being rip when I open it. I think shipping them in a box, nicer package will make it more special to open.
Looking forward to getting my cover for my bike
Fast and easy. All questions answered.
Ordered the micro kit and dry towels.Great quality and now have ordered a car cover. It should arrive by this Friday. Hoping its quality is a nice as these other products I purchased.
Thanks!
Dennis
Good info, would like to see 2009 Porsche 911 video example
Easy to use site, great products.
We purchased RV Cover in September 2019; did not receive it for over 3 weeks, no paper work with it. We installed on RV after watching a on line video. In March we noticed several small holes in the cover and sent email with pictures to warranty department and was told we had a patch kit, which we did not get. We took the cover on May 4 2020 found 5 more holes the size of a mans fist. Sent e-mail to warranty department with picture and was told to use patch kit which we did not get. Would never by from this company again. Please don't fall for there lies about there great product and warranty.
From very unhappy ex costumer
Very easy to navigate your website. Great ratings,
Easy to navigate site, friendly and prompt customer service, I ordered with confidence.
Thanks Kharis. 5/5
Your site was very easy to use.
Fast service would order again if necessary for other vehicles
Cover fit good and great quality
The site is east to navigate. Easy transaction. Thanks.
Quick and simple to order and check out!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.