CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Easy to navigate
Extremely satisfied.
High quality cover, durable for all weather. Shipping was fast and The cover was not overpriced. Very happy with my purchase.
Great easy to use website.
Quick and easy. Thanks
I got my cover and placed it over my 1961 Mercury and could not be happier. My car has been around for 59 years and feel it needs all the love I can give it. Thank you!
Great price with free add-ons, great reviews, easy to order, And, free shipping! Excellent product. Fits perfectly, high quality! Very happy and highly recommend!
We are very satisfied with the easy way it goes on. We are seniors and the cars are not driven very much. We're surprised when we uncovered my vehicle after some time and found it was not covered with the South Georgia pollen! Very pleased with customer service! Thank you! We would certainly tell friends and family!
Carcovers.com was very articulate with what they were selling. There was a very nice video of what to expect when you get the car cover.
For the first time Experience was Great once I Receive the cover I will check the quality, I have 8- Cars so we will see.
I ordered the $106 cover for my Harley Davidson. It say, s ships in 3 day, s of order. Well 10 days later i still hadn't got a tracking #. I called, the 1st person i talked to told me it was still processing. I told him i wanted a refund he said hold on. When he came back on the line he said it shipped, but he didn't have a tracking # but would email me, 4 calls and 2 weeks later it came. I had ordered another one from Harley Davidson and got it in 4 days Car covers was poor quality and i was suppose to get freebies as the say with it. A lock and cable with an antenna patch. Never got none to this day. I was lied to every time i talked to them except when they said they would give me a $25 refund if i didn't return it. Never the less, lies, lies, lies!
Purchased PREMIER cover for 2020 Spyder RT. Quality of cover is good however FRONT LABEL was on wrong end of cover as well as BACK LABEL. Communicated this info to company and didnt even receive communication back from them that the cover was labeled wrong and that they were pleased I caught this error in manufacturing which avoided the company having to possibly replace cover. Speaks volumes as to their customer service.
The car cover I received leaked through to my car. Now there is discolored spots on my hood.
Great online process
Website easy to quick & easy to use.
It was easy to find what I needed it
Easy ordering and quick chat response for questions.
Car cover appears to be of exceptional quality, a good fit and so far is doing the job! Cover is by no means flimsy.
Website easy to navigate, clear descriptions
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.