CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Shipping ok, item seems to be as promised
The shopping experience very easy and fast.
Was supper simple an the cover fits perfect better than any we have ever had thank u for making quality products hard to find these days
Perfect...quick...efficient.
The cover for my SeaDoo fit perfectly and doesn't blow off in strong winds.
The website was easy to navigate and ordering was easy as well. I had a few questions about the product so I called in to speak with customer service which was helpful. I received the car cover pretty quickly and it fits well.
When I decided to purchase a car cover I called several company's and car cover.com was so accommodating even before I made my final decision. I did purchase the Platinum cover from carcover.com and I am extremely pleased. The quality, workmanship and fit is terrific.
All good
Wrote a note to customer service about my cover two weeks ago. Haven't heard back. Cover does not fit on my car properly. The wire and lock sit on my paint. A little wind movement and scratching will occur. I have asked for a reposition on the lock location - towards the rear bumper - would be best. Nothing. Not even a return email or call.
Excellent
Easy to purchase.
Quick, easy to follow
Easy/good service, communications and follow thru
Fast and easy shopping.
Everything was greatThe ordering was easy and the product was delivered timely.
Purchased your car cover for my 2001 BMW 740iL several years ago, and have been impressed of its durability! So impressed, I've ordered another one for my 2015 Chevrolet Sonic! Thank you CarCovers.com!
Easy to order, fast delivery, great quality
Great experience and easy to deal with
Ordering process was easy. Liked the product demonstration videos. The quality of the cover is great and it fits perfectly. Would order this again.
Very informative website
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.