CarCovers Reviews Summary
CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Instant Feedback
Site was clear and easy to follow. Fit very well. Hopefully it lasts.
1. They did not ship the product within 3 days per their website promise, much less deliver it in three days
2. They did send me false shipping information
3. They did not send notification that the order had not shipped
4. They did not follow up on the order or the shipping information to confirm delivery
5. After contacting them via email concerning my order, they did not forward me the new shipping information on the day it was shipped as I requested
6. They did forward the new shipping information the day after (today) I had requested it, but didn't update the information in their system so their customer service group had updated information when I called at 5:51pm PDT (7:51pm CDT) the day the order was supposed to have actually been shipped
7. Their customer service group informed me that the product I had ordered was out of stock and had not been shipped, thus I cancelled order!
8. They now claim the product has been shipped and are charging me the shipping fee even though I will be returning the product if it actually does arrive (and shipping was supposed to be free according to their website!)
It was great
Great fit and well made.
The car cover that I received doesn't fit my car. Your company advertised a guaranteed fit for my 2017 dodge challenger. I shouldn't have to go outside my house to measure the length, height, and width of my vehicle so you can produce a proper cover that fits. I'm very disappointed with the product. Don't worry beyond this note to you I don't do bad reviews. I'm sending the cover back and expect a full refund. I'm annoyed that I will have pay to ship it back!
The drying towels are of high-quality material and generously sized.
Easy to shop with these guys... just placed my order hopefully my shipment doesn't last to much time to arrive.
Straightforward
My cover ripped at the seam the 1st time I used it. I'm not satisfied with the product nor the fit.
Really easy and convenient, And secured. Thanks! Will be ordering one for my wife's SUV,
Sofarsogood
Very user friendly website, easy to navigate
Fairly easy transaction, I'm sure I'll be pleased with purchase!
I was able quickly browse n pay
Cover was as specified and delivery date was within a week. I'm very happy with the cover.
I have bought many covers over the years, but this is the first one in which I can say I really loved. The quality, the craftmanship, the fit, oh I could go on. This is the best on I've purchased so far.
You guys had my cover in stock, and free shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members