CarCoversReviews 21,024

Buyer beware. The platinum carcover deal is a scam. They don't last outside. I had to replace mine after one year at a charge of $18. Same thing the following year. On the third year it also needed replacement but they wanted me to ship them the cover for evaluation at a cost of $93 with no guarantee that they would replace it. Let's say they would replace it, I'm still out $93. That means the cover going forward would cost my $93 every year. I decided not to go forward with carcover.com and opted to go with motortrend car cover. It's a nicer cover and fits my truck better.

I purchased the Ultimate cover for my Chevy pickup. First let me say that 'custom fit' is laughable. Too tight in some areas & extremely baggy in others. As my truck is a common vehicle, the cover is hardly "custom". I have used the cover outside for 4 summer months each summer for 3 years. When I removed it from the bag this summer, it had disintegrated into gray powder, grit and torn tissue paper under the falling coating. Tissue paper! No, I did not store it anywhere inappropriate. I purchased it for indoor/outdoor use, and I feel that 12 months of use for the price is very poor quality. I could buy a cheap Walmart cover that would do as well. I contacted them due to the 10 year warranty, and was approved if I wanted to pay a prorated amount plus shipping of over $100. I wouldn't give them a dime for another cover from them and I replied exactly that to their offer. And I seriously wonder if the claim of the cover being constructed of 'polypropylene' is borderline liable to lawsuit. Even if the original coating is some spray-on version of plastic over paper, I don't see how it could be such garbage. Sure, you'll like it when it's new, even with the questionable fit - but just wait.

Purchased 2 of their top of the line platinum covers - one for my Mustang and other for my Impala SS. 2 years in, the Impala SS cover started tearing and developing holes. Per their request, I provided photos. I also told them that I consistently wipe down the covers and maintain them pretty well given that both vehicles are stored indoors in the winter and are covered outside in spring, summer and fall. All that Carcovers.com could do for me was send me patches to cover the holes! Why not honor the lifetime warranty given that proof (photos) was provided. Very disappointed with this company. Thinking about possibly going to our local news station and reach out to their investigative team in hopes that other consumers don't get promised a "fake bill of goods". Needless to say, that car cover is completely shredded now - so much for lifetime warranty! I am now looking at other car cover companies in hope that they stand by their product.

Paid extra 15$ for international S&H fees at order time. Factured by Fedex extra 120$ after delivery. I would never had order the cover having known that first!

Will never ever buy again from carcovers.com for sure!
Sylvain

Please listen to their adds. At no time do they say money back only exchanges.
I sent them pics showing it was damaged, I even returned it after my c/c said send proof and they will refund me.
This company is in California and this product comes from China.
This truck cover did not fit and they totally disregarded my emails, pics and calls.
Buyer beware!

I ordered a cover originally from Seal Skin Covers online for their "guaranteed fit" only to realize that they had an error in their measuring system and my cover was over 2 feet short. I sent them the exact measurements and told them exactly the size of cover that my PWC model number would require and they continued to send me another cover that was mere inches longer than the first. When I brought this to their attention they refused to listen, told me that the size was correct for my PWC model, would not send me another size, and had the nerve to charge me a "restocking fee". I was so glad to see the warranty and quality available from CarCovers.com and was very happy to see that the cover was a perfect fit the the exact model PWC that I have. I'm hoping to get many years of use out of it!