CanadianTire

I just went to exchange a maximum screwdriver and T50 Torx that broke on me, never had an issue bringing back broken tools before but now you need a receipt, some of my tools are well over 20 years old and one of the reasons I bought them was that they had a lifetime warranty, I don't know about you but I don't have my receipts from 20 years ago so all the tools that I bought back them do not have a warranty anymore, they are still clearly marked maximum so they definitely came from Canadian Tire, buy Canadian alright if you want to get ripped off

Today I went to the auto centre and the young lady I an asked her where to wait and she looked like her energy is gone and she responded me without opening her mouth!

I didn't know what she said without looking at me and speaking from her throat not from her mouth. I wondered and asked a guy and that lady heard me when I asked him then suddenly shouting at me that I told you already! I was shocked!

But the other two ladies who were serving me was normal. They do their job. I respected both of them!

The first person was full of short tempered and scary person that the way her actions how she responded me and tune. She has to change her behaviour or she needs behaviour management, a counsellor.

She seems treated me like I am in the wrong place!

I bought a bathroom cabinet and realized by putting together it's made of prest board. Found this too late as it fell apart while building. Who would put this material in a bathroom.Now I have garbage to go and out the price I paid.
Not impressed and I did shop weekly in Canadian Tire

Need brakes. I was told the total estimated cost for everything was about $1000 (rounded out with no cents included).The total bill was a shocking $1899.69. I disputed the amount based on the estimate and was treated like a liar, belittled and told me if I didn't pay I they could remove the new brakes but it would cost me labour. Horrible and costly experience.

I thought that Canadian Tire is a reputable company; however, they sold me a rim and tire that was not compatible with my car but I was not aware that they were not able to tighten knobs and didn't share this important information with me.
Today, I found out from my service advisor that it is not even safe enough to drive with this car one kilometer!
Be aware of these unprofessional service provider from Canadian Tire.
If your safety is important to you then don't trust them.
My experience was with High Tech location in Richmond Hill, Ontario

I bought a defective battery - it sparks. Brought. There is no refund, there is no guarantee. The starter burned out in the car. They said it was my problem. The battery type is working, not accepted - enjoy.

I took my Nissan Sentra 2015 to Canadian Tire Lebovich, Scarborough for a brake pad change in June 2024. They ended up making a number of marks on my car. I took the car in at 11am and got the car back at 1600hrs. When i noticed the marks and complained about it they showed me pictures they took of the car and the marks at 1530hrs,which is just 30 mins before i picked the car up. They didn't accept responsibility. They have a number of young and inexperience apprentices who don't know how to handle customers with care

Every time I go in there, it's the same.

I took a long break from Castlegar Canadian Tire after terrible treatment by the manager, Ray. Went back recently because Castlegar still doesn't have a Walmart to cover basic stuff that the Dollar Store doesn't carry.

Nothing had changed. Maybe a few new faces. But that's it. Same terrible service and grumpy sad-looking staff members. The whole Store seems dysfunctional.

And on a less personal note, the sales aren't what they were a few years ago. Not really worth going in unless you can't find what you need at a better local store or on Amazon.ca.

If Canadian Tire in Castlegar is to continue, I think they need new management and a whole new outlook. The image is tired and sad. Everyone knows this.

I went to do alignment and they did not do it why,, because your car need to fix some thing and they charge me without telling me a fee for the car check which did not ask for, they are so bad,,
i have to keep quiet not even talk about the amount i paid
Canadian tire in Kirkland
Guys do not go to do any thing there

Guess what, not all CT stores equal
Guess what, pricing at Canadian tire stores is not uniform. Recently decided to purchase top tool chest item 058-1847-4. I saw it advertised at Canadian tire on clearance for $449.93. I drove to Canadian Tire store on Coventry Road on Ottawa's east end and they had it at $499.93. I showed ad which I thought was all Canadian tires, and after manager came, he showed me that their store had it at the $499 price, and told me they no longer, since Covid, price match, EVEN THEIR OWN STORE! Went to Merivale store and bought for $449.93 plus HST. Noticed that some LED lights w/additional expansion wing lights which were close to $50 in Coventry store were $19.93 ( not sure what cents were) at Merivale store.Avoid Coventry store I suspect more expensive on everything.
Date of experience: 01 December 2023

Lost red tent poles on dining tent and replacement parts come from USA. Outbound is owned by Canadian Tire. Maximizing profits? Replacement cost is $64 USD. Tent will go on sale soon for this price. I agree with most reviews…not the store it once was as more examples not noted here. Sold us out.

Hello we purchased new Hoover cordless vacuum,440$ 6 days later after using it only twice vacuum quite working,tried to return item at store to get a refund,they told us they can't we must contact Hoover our company our selves! Be aware folks on Canadian tires return policies!

A couple of years ago I had returned an item without a receipt. No problem. Was issued a Refund Card. However, unknown to me, and not disclosed by the Canadian Tire staff member, a Refund Card has an expiry date of one year from date of issue. Found out this information today when I tried to use the card in store and the customer service rep said the card is "expired". I asked, "Refund cards don't expire, do they?" She didn't answer directly but advised me to "look online". Lack of transparency has me giving this company only 2 stars.

Worst service in Winnipeg, St James Street. They scheduled it for 9 days, arrived exactly at 6.15, but the salesman said that the mechanics were very busy and it was impossible to change the tires today. After a long conversation, he found a free mechanic and promised to change the tires within two hours, but after 1.5 hours he said that my wheels were not yet in stock and he did not know why or when they would be delivered. They are the worst in Winnipeg and just ruined my time…….

Visited Canadian Tire Lindsay today to buy some petunias, emerald cedars and pay the Triangle card bill. Had no luck on the flowers, did find the cedars at a price gouging number. Staff were hard to find and no prices posted on most products. The only one was on the trees and having purchased them before the price was out of line. $49.99 for 3-4 foot tree. Was expecting roughly $30.00. Went up the street and found the trees at $29.99 as expected and the desired plants. Also staff interested in assisting. On that note when that store was bought by new owner the first thing that went missing was senior we qualified staff. Share holders in Canadian tire should demand a balance of service, staffing, community, corporate integrity vs return on investment. This guy seems to be focused on the latter. Time to chuck Triangle card.

I bought winter tires in Niagara falls at Canadian tire in November to be ready. I met with a sales representative that gave me advice on tires, I was very worried about the snow after last years disaster in my vehicle, he explained the tires were all on sale so I asked for the top 3, I brought Continental winter contact S1 which were costly but I will say, awesome set of tires and recommended them to anyone, I have only 2 wheel drive Kia Soul ex great so far!

I had booked an appointment to fix my Toyota Echo 2005 power steering line replacement. My son dropped the car at 1901 Eglinton E Canadian Tire garage, without explaining him they took signature on paper work. After a while I got a call, they estimated $1500+ tax for cover the cost. It was not justified to pay for that job, I want back my car, they gave me an invoice of $67 for inspection fee which was not explained me when I have agreed for that appointment, that they need a fees to quote a price.It could be done during the booking of appointment. Its like a daylight robbery for me.So, be careful folks from this Big Box scammer organization.

So tired of ordering online and then two days later they cancel your order because it took them so long to pull the order that someone has bought the product up. What is the use of online buying if not to reserve an item? Called manager did not return my call this has happened many times at this location so order from one t=of the other locations or better yet go elsewhere. They did away with thier customer service department so whatever help you need you have to wait in long line with everyone else

Every time I go into this store what a disappointment same $#*!ty staff poor attitudes. I feel the owner may need to show up and see his $#*! monkey staff and total lack of appreciation of employment probably fire a few to wake the others l get it's hard to find workers but the folks I had the pleasure of dealing with could be replaced with monkeys any choice is better then the 3 I had the pleasure of dealing with hope someone man's up and reads what the customers feel as to hide and avoid it hoping it will go away. Totally disgusted with my experience again hopefully we can get a princess auto or something in our town so we don't have to have the Camrose Canadian tire experience. Just real sad they managed to group the biggest bunch of society waist into one building. To the staff I had dealings with you are not fit to clean toilets in a homeless shelter.