CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Great experience
I had high hopes after reading all the reviews. Unfortunately my high hopes have been dashed! After 4 months of using the cover it ripped at the seams when I attempted to put in on. It appears that the thread is deteriorating because of the sun!? I contacted them via email and waited and waited and waited for a week. I tried calling but that proved useless. Finally I was able to communicate with someone through the instant chat on the website and she informed me that the email I sent a week ago went to their spam folder... I have sent the photos and descriptions as requested and now I have to wait for 30 days! I will post again once they contact me but for now I can say that the quality of the product is not as described...
First of all, the website was easy to access. You browse, select your product/s, pay & wait for few days to receive your order. It's that simple.
The car cover I ordered was made in excellent materials. I am very satisfied.
CarCovers.com offer the best quality cover for my needs. Great for protection from the sun and rain.
Easy
Very easy process. One of the best sites.
Sounds like a great product. Had no issue with my order please follow up.
Very quick on line service
Explanation with video helpful in deciding which car cover I needed!
It's fits perfectly!
I purchased a cover for my new car at the dealer but will purchase one from CarCovers to replace. The one I have does not have inside material so not to scratch paint not water resistant and price was similar!
Love the cover. My car stays clean through all weather conditions.
Great. Just get it to me.
Very easy to order hope they fit like reviews say
It was simple. Have ordered items before and it is simple and fast to checkout and place order. Thank you.
Good so far!
Easy to order and delivery was fast. My BMW loves it.
Easy to use website, great pricing and free shipping GREAT!
Search was good. Once cover showed up it fit but not made for the item listed more of a one size fits most
Very easy to select product and place order!
Quick and easy once you get through all the upsale stuff.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.