CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Great
Not only are your covers rated #1 but your site is a joy to use. I had ordered a cover from another with and it didn't last a year. I tried getting it replaced under warranty and at first they said no problem then they reversed their decision. Never deal with them again
Fit and worked as described
Ordering very quick and easy, can't wait for cover
The price helped determine what I ordered.
The cover works great. Love it.
Easy service fast shipping
Great
Video of the cover was presented well, so the rest will tell once I receive it and put it on.
Great shopping experience. Would highly recommend
Very easy to find my car and place my order. My cover took a little longer to arrive because it had to clear customs, and I had to pay duty when I picked it up at the post office. The car I purchased the cover for (a '81 Porsche 928) is still getting work done to it so I haven't had an opportunity yet to try the cover, so I cannot comment on the fit or ease of putting it on the car or taking it off.
In July on my first trip with my new cover, the seams failed causing damage to the paint on my new Honda Talon.
When I reached out to talk to someone is took over an hour of hold-time, and I could only get a member of the sales team. My emails take several days to get answered, and all they say is that they are looking into it.
Stay away from this company. They will not take ownership of any damage caused by poor workmanship, and materials.
Price was reasonable
My third cover Purchase along with Other accessories. Great product and service. Thank you!
Easy to use site.
So easy
Great!
Order was not shipped timely.
Easy to shop and compare options. Loved there were several choices and descriptions helped me pick the perfect one
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.