CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Cover is quality made; however, not 100% waterproof. Almost all paint was damp after first rain
Easy - I feel good about the process
Good
I bought my first cover 2 summers ago. Returning the first one summer of 2019 due to deterioration of the inside lining. This summer (2020) the top outside layer is now peeling off. Spoke to Isaac in customer service who said that i needed to email the warranty department for authorization to get it replaced as long as I pay $30 shipping charge again.
He further told me that these covers are subject to weather conditions & can deteriorate. And said that the maximum times of replacement (on this "lifetime warranty " is 3.
I am completely disgusted with the product & the lack of customer Service satisfaction.
I wanted my money back so I could buy another one from a different and " more reputable company "
Tom McCaughey
PS. I wish I could rate it 0 stars
Excellent custom fit and high quality feel of materials used. Very pleased with purchase.
Quick and easy
Since COVID has meant I'm not driving my car as much, I purchased a cover to put on my 370Z. The cover came quickly and was exactly what I expected. The fit is good and the material is a good quality. Since this is out in the Bakersfield, CA heat, we will see how it holds up, but I'm optimistic.
The only issue I've seen so far is the circle scratch protection where the security cable goes. Both circles are already coming off, but I'm not sure it is absolutely needed to keep my car protected.
I found the covers to be of high quality, very good fit, and excellent material.
I had a very bad experience with this company I have. 1989 camera when I received the cover put it on it did not fit but left it on since it was going to rain the following morning the cover did absolutely nothing all wet no protection at all and a little wind set off the alarm
Oh and free shipping yes and easy returns not so had to make sure you had a ticket and other instructions or a 20% charge on top of restocking fee and you get to pay for shipping the undesirable product back
Be aware
Valorie
Purchased through my cell phone, VERY smooth.
It was a easy way to order a cover. But for Canadian's it is very expensive not the price but the added expenses. You pay $25.00 when you check out which I thought was a customs charge. But it wasn't I had to pay another $36.00 when it arrived. So for me with the exchange rate and added expense it was very pricey. Could have had it made in Canada for that price. I haven't used it yet but product looks top notch.
Online easy order chat help also excellent for help on order.
Great Fit & The Best Quality Cover so for... I'll be curious to see how long it last so far so good
Excited to get this cover, however, the wind gust strap clamps are useless. They slip off too easily as they do not grip tight enough.
Like using PayPal.
Easy to find my vehicle on the website. Cover arrived 2 days later. Excellent quality and fit.
Simple and easy to use. Lots of options with no hidden fees. Everything is up front
Easy to find car model and I liked sale prices. However, I was hoping for a more custom fit.
No problems, website easy to follow.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.