CarCovers has a rating of 3.9 stars from 21,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCovers most frequently mention fast delivery, high quality and wind straps. CarCovers ranks 597th among Auto Accessories sites.
I purchased and Ultra guard or Ultra Shield from this company. After 5 years, the cover started to rip on the side that had been exposed to the most UV rays. When I try to make small adjustments to the cover by pulling it on that side, the fabric would rip spontaneously. Bear in mind this was the side that was always exposed to direct sunlight for three Summers. After submitting my warranty claim to carcovers.com I was informed that they do not warranty rips in their fabric.
My truck cover deteriorated and tore in less than a year and yes, they will replace it but...for a charge and shipping fees! So much for warranty. It will probably just happen again in less than a year and I'll have to keep paying fees yearly. What a joke!
Purchased 2 of their top of the line platinum covers - one for my Mustang and other for my Impala SS. 2 years in, the Impala SS cover started tearing and developing holes. Per their request, I provided photos. I also told them that I consistently wipe down the covers and maintain them pretty well given that both vehicles are stored indoors in the winter and are covered outside in spring, summer and fall. All that Carcovers.com could do for me was send me patches to cover the holes! Why not honor the lifetime warranty given that proof (photos) was provided. Very disappointed with this company. Thinking about possibly going to our local news station and reach out to their investigative team in hopes that other consumers don't get promised a "fake bill of goods". Needless to say, that car cover is completely shredded now - so much for lifetime warranty! I am now looking at other car cover companies in hope that they stand by their product.
Spend you money elsewhere these covers do not fit and in order to return thay will charge you a 40 dollar restocking fee if it's been put on your car to ck fit. Very expensive cover to not fit you vehicle!
CarCovers.com who orders their covers from Cover Craft claimed that the cover I ordered for my new truck would be water resistant. On the first rain, water constantly dripped through the seams and gathered in puddles all over my truck. In my opinion they've grossly misrepresented their product and would not honor their so called warranty to replace, or repair their subpar product. Buyer beware.
I have an Infiniti FX 50 S that has roof racks on it. These covers wear down quickly at the roof rack area. The fabric essentially disintegrates. This is the 2nd cover I've bought from this site and will not be doing so again.
The whole order experience was great you don't get to say that very much when you live in southeast Alaska it came quick and easy. The car cover was easy to put on every day and I love the quality. Thank you
It was very easy and fast service! I'm very happy with the quality and workmanship of the car cover I received if I ever have to get another one for anything else. I will most definitely go through them to get another price was very good also.
I've bought 4 covers for my vehicles. First cover sold me. I've purchased more expensive car covers that was more expensive and did not hold up to the sun and rain. Your covers hold up 2 times longer than other brands.
I need something to protect my "special car" that needs to stay outside for practical reasons. I found CarCovers and they had loads of options. I was able to choose the right one for me and was very happy with the shopping experience as well as the extras offered. Good stuff, and would recommend!
I was on a tight schedule before leaving for the holidays. CarCovers came through as described. The premium cover is of a better quality than expected. I hope there is longevity to it in the sun as I will eventually find out. Thanks!
I purchased a car cover as well as wind straps, as I live on a lake and the wind is intense. When I received my order the wind straps were missing, so I reached out to customer service. They shipped me the missing straps and I had them a couple of days later. Awesome customer service: will definitely be purchasing from them again.
Bought a cover for our SXS. It fit great and the material feels like it will stand up to the elements. I like that there are three straps with clips that go from one side to the other which secure it. One strap goes from front to back, the other two are located near front and near the rear and go from side to side. There are places in the cover that allows access to the SXS so I can use ratchet straps to secure it to a trailer if need be. I priced several covers here in Canada and even with the exchange rate being so bad, the price in USD was still better.
I ordered a cover for my 2011 Ford E350 Van. The cover arrived in acouple of days and fits perfect. The van is currently parked outside near several trees. It's nice knowing it is protected from the elements and stays looking good.I am very happy with the cover and will continue to purchase covers from you.
After researching car covers for weeks, I was discouraged by the negative reviews on so many of the available car covers. Even premium comptators to carcovers.com. I recently bought a new Lexus IS 350 F Sport Design and went with carcovers.com and I could not be happier that I did. I purchased the Premium Shield cover and it is just that. Premium. The lining is ultra soft and the outer material looks like it could withstand reentry into the Earth's atmosphere! Not to mention it is a perfect fit for my car. I could not be more pleased. Highly recommended.
Buyer beware. The platinum carcover deal is a scam. They don't last outside. I had to replace mine after one year at a charge of $18. Same thing the following year. On the third year it also needed replacement but they wanted me to ship them the cover for evaluation at a cost of $93 with no guarantee that they would replace it. Let's say they would replace it, I'm still out $93. That means the cover going forward would cost my $93 every year. I decided not to go forward with carcover.com and opted to go with motortrend car cover. It's a nicer cover and fits my truck better.
We purchased the clips for $18 for our Volvo XC60 SUV - the first time using them; three of them cracked. It was November in Florida with no extreme temperatures. I called their customer service and their warranty does not cover the accessories. Yes the clips are an accessory. They should not even be selling these subpar clips.I am waiting to hear from their customer service manager to call back to replace them. The actual car cover is of good quality.
It fits sloppy. Seems to the wrong size. It's baggy and lets blowing dust get under and on my car. I asked for a cover to fit a 1991 Chrysler LeBaron convertible. My car is about the same size as a 93 Mustang convertible. I had a car cover from my old Mustang that fit better.
Don't be fooled by their so called "Life Time Warranty" I purchased what is supposed to be their best product with a life time warranty, in the mild weather of southern California it only lasted less than 3 years and it's now completely deteriorated with wholes all over. I contacted customer support and was told I had to pay a prorated cost based on a life time of 10 years, so the warranty is actually 10 years, not a life time. Of course I also had to pay shipping cost for the new cover. BTW their products are MADE IN CHINA, that explains the low quality materials used on their covers.
Will never buy from them again, nor do I recommend anyone to buy from them.
Stay away!
I compared other brands and materials. CarCovers had the best value. Also had best description of material choices that can be so confusing in various websites and print catalogs. I like a thicker cover to protect from dings. I love my purchase.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.