CarCovers

Moved back to MAssachusetts in 2010, bought my Car Cover and my Nissan Pathfinder has never been in the snow. Great purchase and when I lost a grommet they replaced it with two. Best service and cover ever. You will not be disappointed.

I purchased a cover for my 2006 Mazda RX8-very distinctive body style. The first cover was way too big and although it had been over 30 days since purchased(didn't unpack and use right away) they were more than happy to replace with a smaller cover. I was ready for a hassle but they totally surprised me with their prompt responses and willingness to make the return as easy as possible once I sent a cpl of pics.
The new cover was sent the next morning after receiving shipping confirmation from their FREE return shipping label.
Not only did they replace the cover but they duplicated my whole order at no charge!
Extra wind straps, cable lock, auto rim cleaner, dusters and lots of towels were all enclosed in the replacement order!
I love the quality!
I have the fleece lined cover that keeps my car looking newly detailed :))
Like I said, I was ready for a fight and yet they went above and beyond my expectations
Thanx Carcover.com
Order #*******476

I opened the box and immediately (5 minutes) called the customer service number because it did not fit, even with the mirrors retracted (see photo). They said the 30 days were past, no exceptions. They don't guarantee their products fit.

You would be better off duck taping trash bags together. This cover it really bad, I have had cheaper covers last much longer. I leave my truck for three months at a time when I go overseas for work. When I came back the cover was completely shredded! Do not buy!

Please listen to their adds. At no time do they say money back only exchanges.
I sent them pics showing it was damaged, I even returned it after my c/c said send proof and they will refund me.
This company is in California and this product comes from China.
This truck cover did not fit and they totally disregarded my emails, pics and calls.
Buyer beware!

Bought my cover less than 3 years ago and developed a split on top. Notified Car Covers and described everything. They insisted on the order number which I don't ever recall as I purchased online. Bought with credit card and have date and price purchased. Still not good enough. Rather than replace the cover, they stall and squirm out of the "warranty" claim. No integrity here to make it right! Very disappointing and dissatisfied!

Straps broke after 5 uses and within less than 1 year. Purchased in march 2022. Poor and cheap design along with poor customer service. Hail Protector only offered a pro rata discount on new one. Why would I pay again to purchase a defective product and design? Purchased on Amazon.

Their "scratch free lining" scratched and swirled my paint so badly. The fitment is also garbage as well. Company is unwilling to stand behind the product and their customer service is terrible. Avoid at all costs.

I am very disappointed in the customer service at carcover.com. A few years ago, I ordered a premium cover for my main car and have been very pleased with it. I ordered another cover for my second vehicle but ordered the ultimate cover, thinking that was the same quality but somewhat less expensive. After receiving that cover, I found it to be of poor quality, heavy, bulky and awkward for me to handle. So I called customer service and expressed my dissatisfaction so they started an exchange for the premium cover. It was not clear to me that I would have to pay a high shipping return cost. At first, I was told the shipping return would be approximately $20.00 which I agreed to do. I wound up spending $47.66 to just return the ultimate cover. I think more should have been done especially since I was just trying to exchange for the premium cover. I wound up cancelling the whole order, with a loss of $47.66. Very disappointed.

This company as yet today to refund $59.99 or answer my emails,and called couldn't get thru and
After I purchased in 7/2023 and returned product due didn't like and didn't fit good to date 10/28/23 still no refund!

If any type of wind picks up it will blow the cover off even with the straps and locks. On of the locks ripped off and the locking strap dug into the kick panel paint of a perfect car not pleased at all

Paid extra 15$ for international S&H fees at order time. Factured by Fedex extra 120$ after delivery. I would never had order the cover having known that first!

Will never ever buy again from carcovers.com for sure!
Sylvain

Purchased an all weather cover for my 2022 Canyon, cover didn't fit front barely covered the bumper. The string they give you to hold cover on does nothing cover constantly got blown off. I had to use bungy cords in the front and back to keep cover on. If you purchase from CalCarCovers their covers fit the vehicle you buy them for.

I have purchased multiple car covers from this site and have had zero luck in having them hold up in San Diego and Arizona weather. Covers leak and start to descenegrate in the sun from 6-12 months. Sure the company asks that you pay $30 for shipping on a warranty, but that adds up in a year.
Top dollar was spent for what I thought was a great cover. Also had to have my car majorly detailed due to the dirt and water build up that scratched my paint
I do not recommend these covers for any vehicle.

I purchased and Ultra guard or Ultra Shield from this company. After 5 years, the cover started to rip on the side that had been exposed to the most UV rays. When I try to make small adjustments to the cover by pulling it on that side, the fabric would rip spontaneously. Bear in mind this was the side that was always exposed to direct sunlight for three Summers. After submitting my warranty claim to carcovers.com I was informed that they do not warranty rips in their fabric.