CafePressReviews 648

I ordered 4 charcoal gray t shirts 2 women's M and 2 men M "class of 2020" the class with perfect vision.
I thought the color would be easy and neutral. The blue text on the online image seems to show up well. In reality it does not. Too bad a lighter color of text is not an option to use on darker colored shirts. I felt a need to get my 4 gifts mailed and I did not feel it worth mailing back original order and ordering new colors. So to say the least I am very disappointed and felt I had to send a note along with gift to the grads hoping that the shirts fade a bit so they could read the print :( :( :( :(.

I sent a picture to put on two T-shirts one for my brother and one for my nephew. It was a picture of my father now deceased along with a good family friend and Willie Nelson. A picture I had taken. Willie's shirt said bastard sons of God Johnny Cash on it. Café press refused to print it saying that it violated copyright law. They initially said that was because it was being used for a commercial purposes. They then changed Their tune when I pointed out that was not the case. They continued without citation to anything to claim copy right infringement on the picture that I myself took of a public figure and two close family friends. They pointed to nothing to support their claim. I got it printed elsewhere no problem. See no reason to use them again or to be bothered by their changing stories

I ordered two t-shirts with logos on them. I ordered them early to give as a gift to my son before he went overseas and it was almost $9 to ship. They didn't arrive until two days after he left when they were supposed to be delivered two days prior to his departure. This was back in mid August.
I shipped they to him overseas an additional cost. He was very appreciative but said that the logos are already washing off. I've tried contacting CP but nothing. They suck.

I order a shirt September 18 and was told I would receive it September 30. As of October 7 I still don't have it. I've called 3 times and been told it's "in production" but they would "expedite" the order. I finally asked to s peak to a supervisor but she is "not available". Terrible customer service.

So I was looking for another Patch to add to my Bag, and I found (from what I saw from the site.) a great looking Iron-on Wendigo Patch (4 x 2). Since it was only a Patch, it only took about three days to get to my house. (Three because of Sunday.) I get it and one thing is right, and two things are off.

One, It's clearly not Iron-on. And two, It's the patch of the full picture, not the one that was displayed from the Store. Keep in mind, the only reason I bought it is because of the Store Picture.

Overall, I will say the Picture is great, and the Measurements are correct, and the delivery time was good. Though it's a bit thin to be a Patch. So I'd recommend not getting patches from Cafe Press.

Their customer service rivals Comcast. I ordered 2 shirts, and after having an issue with a coupon that said "take an additional 30% off" that couldn't be honored, they finally took care of the issue. Then, after waiting 2 weeks, i was informed by USPS that they put the wrong shopping label on my package and it was given to someone else. This was a birthday gift! I tried to call but the gatekeeper Samantha, wouldn't allow me to speak to a manager and just issued me a refund. DON'T ORDER FROM THESE PEOPLE!

I order 12 latte mugs and received them in a timely manner and just how I had ordered them. No complaints on quality or service. BUT -- and a huge BUT -- each arrived in an individual coffin of thick styrofoam. 12 mugs took up a very large box. Granted, each was in PERFECT condition, but I now have TWO huge garbage bags of styrofoam to throw into a landfill. Ugh. And seriously, in this day and age, who does this? Very very disappointed with this company.

My boyfriend purchased a printed necklace for me for my birthday and he was immediately upset when he opened the package to see a cheap, off center and grainy picture on metal that looks like it came out of one of those 50 cent gumball machines. He actually threw it in the garbage. When he told me what he spent including faster shipping and that all sales were final I was just as furious because I've legit seen nicer jewelry at the dollar store. Please, if you're expecting to gift something personal with decent quality for someone you love, there are so many other more LEGIT customized websites out there.