RushOrderTees has a rating of 4.87 stars from 1,276 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat, and top notch. RushOrderTees ranks 5th among T Shirts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I order a lot of custom tees for friends. I decided to try RushOrder Tees after a company I've worked with for years rejected my newest design with no explanation. RushOrder printed my design, and it was such high quality that I'll never work with another company. The color saturation, crispness of the lines, and faithful reproduction of my design were fantastic. I highly recommend them to anyone looking for custom tees.
I ordered a t-shirt March 28th. Without paying for expedited shipping It was scheduled for April 10-13. Today is the 14th and still no sign of the T-shirt. I called USPS and gave them tracking, they say it's not in their system yet. I call rushordertees and they say it's at the local post office maybe it will be there today. Bottom line is 21 days to produce a screen printed t-shirt and ship it from Pennsylvania to NY should not take 21 days. The company is called RUSHordertees!? The worst part is the customer service reps are all condescending. Like they think they are doing you for being so awesome. I got news, rushordertees.com is one of the worst e-commerce stores I've ever done business with and this was my first and last time. It's screen printing, not cracking the atom. Just go to someone local and have them printed. My mistake for trying to order a $30 t-shirt online and have it delivered in less than a month in the year 2023, what a monumental task.
I order a lot of custom tees for friends. I decided to try RushOrder Tees after a company I've worked with for years rejected my newest design with no explanation. RushOrder printed my design, and it was such high quality that I'll never work with another company. The color saturation, crispness of the lines, and faithful reproduction of my design were fantastic. I highly recommend them to anyone looking for custom tees.
Products used:
Custom T-shirt
Someone was online faster than I expected and was able to help me with my changes. It was also great that I could upload my artwork changes directly from the chat window. Very convenient! My only criticism is that as much as I appreciate the service provided I would prefer to have the option to re upload my artwork and reposition it myself through the website as I often do with on other printing websites. So I took a star off for that... however I would give them 4.5 stars if I could.
We are glad we were able to make that change for you. Please note, you can always update an existing design at anytime however if your order was active, you would still need to reach out to notify us of the change as once the order is placed, you have to make adjustments with the art team. Thanks for the lovely review!
Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.
Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!
Tip for consumers:
Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.
Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!!!
Products used:
T-Shirts
Hey Curt, thank you so much for the feedback :) We are so happy to hear you are so happy with our products and we look forward to working with you on all of your future orders!
I made a custom sweatshirt for my boyfriend, paid express shipping, not only was it exactly what I envisioned, but it arrived a day early! It's very user friendly and comes out true to image on the computer. They give you different quality options and it was super easy. I loved the design notes option so you can make sure to convey what you're looking for and the chat option for FAQ was super helpful. Thank you!
Hey Jax! We are so happy to hear you had a great experience :)
First off, the product quality from RushOrderTees Is phenomenal. Second, there was a slight issue with my order (I was missing one item), and BOOM… I never had an easier experience getting in touch with their Support Team and they made sure that things were rectified to my satisfaction. I Love This Company! What a great find!
I love your service - and the ability to only order one or two shirts (even with super custom designs like artwork on the sleeve) - this is unique and much appreciated. On top of that, Luke was a GREAT customer service representative - he supported me through the entire process and was all around very helpful and attentive. I could not have done it without him - THANK YOU for everything - I'll definitely be back!
Audrey
Thank you for the great review, Audrey! Luke really is the best!
My only complaint is the quality of the material is good but the lettering started to peel off after a couple of washes. I thought it was screen printing and not iron on letters.
This team offers incredible consistent and friendly customer service. Their feedback for design placement is honest and valued. I appreciate how quickly questions are answered. Products are high quality and made to last. I am a painter who just started putting art on hoodies. The prints are superior everyone is impressed, including myself impressed. Thank you.
Tip for consumers:
repeat customer. exactly what I need for my brand
Products used:
Hoodies, Long sleeve t shirt
Be right back, grabbing some sunglasses for the glare from all of these stars...
Seriously, we really appreciate this feedback and these photos. We genuinely enjoy being able to help bring peoples designs to life and are happy to have worked with you on this. We look forward to a star filled future with you. Thank you!
I accidentally ordered the incorrect long sleeve T-shirt. I didn't realize it until the wrong one arrived. Understandably, I couldn't return the T-shirt because it was my mistake. I reached out to Customer Service and they got back to me very quickly via email. They offered me a discount code to purchase the one I wanted, which I was appreciative of. They actually ended up paying for the T-shirt as a one time courtesy. Many companies would not care enough about a very small order, but they did. They've got my business!
Hey Kasey! Thanks for the feedback :) We are always happy to help!
Luke was clear, helpful, and worked with me to get my order placed! Really appreciated the help combining items to make our order more affordable! We will definitely use Rush Order Tees again!
WE love Luke, and are so happy to hear he was able to help you with your order!
This place is great! High quality stuff, and super fast. I'm a designer so I've tried lots of shirt print shops over the years for shirts for my job, church, friends, etc. I've ordered a bunch of different shirts and sweatshirts from here and been very happy with all of them. One design was printed a bit crooked for a single order but they were super nice when I reached out and sent me a new fixed version just a few days later for free. They've become my go to tshirt print shop!
Thanks for the great review! We are always happy to help!
My review is more for the fact that your website states that there is no minimum for screen printing and when I asked whether we can guarantee things are screen printing vs dtf, I was told there is a minimum for screen printing. This is directly opposite from what is on the website faq. When I said it to the person helping me, they simply asked if there were any other questions and didn't explain the discrepancy.
I ordered 2 t-shirts with graphics. One came out very well. Another had a graphic and text that were supposed to be predominantly red, but were orange. After getting 2 more shirts thar were still orange, I put up a negative review here
Heather from customer support contacted me and had to make multiple calls to reach me but persisted. She personally oversaw another attempt at the shirt on a short sleeved shirt. When that looked good, she had the long-sleeved shirt that I originally ordered printed. What was really cool was that she sent the short-sleeved shirt on with no charge. The design, in the end, turned out beautifully. I gave 4 stars; if I'd been reviewing Heather, it would be 5 stars.
Overall, I would order from RushOrderTees again and would recommend them to someone else.
Products used:
I discarded the products as they did not match my order and could not be returned. After further contact, I was very happy with what I received and will be happy to wear both t-shirts.
I had place an order back in December for a January 2 delivery date. My package appeared to have gotten lost, so I reached out to customer service and they were extremely helpful! They were able to re-print my order and rush ship it in a day. My order arrived on time before our trip and the sweatshirts turned out perfectly! Thank you again!
So happy to hear we were able to get you a replacement in time for your trip :)
I've ordered before and the team at Rush Order Tees is incredibly helpful, knowledgeable and so pleasant.
This order was time critical. I had them expedited. When my order came, I realized I ordered incorrect sizes.
I called Customer Service and described my dilemma. Well, they did the shirts again and RUSHED the shirts to me with expedited shipping at a reduced price. Doesn't get better than them.
Geraldine was very helpful in providing recommendations for shirts. I think an easier sample ordering/request process would be better, it would be nice for me to be able to place one order/request for samples and pay once for those instead of 4 separate times for the shirts and shipping especially on a large order.
Luke was my customer service rep and he was excellent. I have purchased from Rush Order Tees before and had good luck. They were a bit more expensive than my previous printer but his assistance and suggestions made it well worth any additional costs. It is nice to see someone still has customer service and I am glad to pay for it. Well done
Thanks for the positive feedback Rick! We pride ourselves on providing excellent customer service, and we are happy to hear you experienced just that!
I didn't really read up on the bad reviews like I should have prior to placing an order with this company but sadly, many of these negative reviews resonate with me and my experience with this company. I placed an order for a rush job and the words on the shirts are so small yet their shirts are extremely too big so it just looks blah. Their extra small is huge even for me I've worn xsmall forever and this is the largest xsmall I have ever seen for sure. What really did it for me is one of my designs, my most important one at that, was ordered in red but what I received is definitely an orange color completely ruining my last minute launch event in which the colors are primarily red and black. This orange writing will not match with any of my other red and black merch. Highly disappointed as these were extremely expensive. Picture of the red and black shirt I ordered and a pic of what I received attached for visibility.
Tip for consumers:
Read the reviews both good and bad, especially ones with photos. The negative reviews are more in line with my experience.
Products used:
Shirts
Hey Brittny,
Great speaking with you today! I apologize this has been your experience. We have a replacement order in the works, it is set to arrive to you by the end of the week.
- Alyssa, Customer Experience Manager
a.seiders@rushordertees.com
Made my ADF team custom tshirts with Luke's help and it was really easy and fast. Thank you!
So happy to hear Luke was able to help! He is the BEST!
I had accidentally damaged a t-shirt of my daughter's that had sentimental value. Having used Rushordertees before and having been happy with the results, I immediately mailed them pictures of the stencils on the shirt and asked them to replicate it on a new t-shirt. The shirt arrived today and my daughter couldn't be happier. She says it looks exactly like the other. A stellar job. I would recommend rushordertees to anyone
We are always happy to help Suzanne! We are so happy to hear your daughter was happy :)
Needed to overlay text and didn't know about hidden space characters. Luke kindly enlightened me during our friendly discourse and I was on my way. It's the little things in a good design that stand out and make it special. I know my father-in-law will appreciate his birthday gift even more than he already would have. A+ to the site and team.
We are so glad we could add some happy to you FIL's birthday, thank you for this!
This is most definitely my worst experience with any printer in my 30 year design career.
I have never had such poor quality presented, to a client in my life.
The logo has not been printed horizontally across shirt, but at an angle. Are you kidding me?
Rush Order Tees ( Rushordertees.com) does NOT give a refund. No matter how bad the quality.
What was misleading was their 5 star Ad with Google. Then I find out later. That this was false advertising, as I am reading on this website. I have some friends at google, I will contact them, and make sure that this company can no longer present false advertising.
$350 for 8 shirts, and no refund. That is a lot of money wasted!
Tip for consumers:
DO NOT order from this website, period. Even more so if you are in a rush.
Products used:
None in the end, as they were un presentable.
When my order was printed incorrectly, I was expecting to meet a lot of resistance getting things done correctly. Instead, Rush Order Tees acknowledged their mistake and instantly offered to totally correct the situation instead.
They probably could have "satisfied" me with something less but instead chose to delight me instead (and to keep a customer for life)!
Well played, Rush Order Tees!
We know mistakes happen but we stand y the prints and really appreciate the chance to get it right. Glad we could get you what you wanted, thank you for this!
Very satisfied with the orders I have been receiving for my husbands business. Great quality, great customer service. Fast and easy to make orders or edit designs. Love that they proof the work before production and send it to you via email for confirmation, was very hesitant about ordering online but it turned out that ordering from here was 110% better then going to the place I did near me. Placed about 3 - 4 orders already and will be making more. RushedOrderTees is the way the place to order from! Mahalo & God Bless
Hey Chelsie! Thanks for the great review :) We are so happy to hear you have been so satisfied with your orders and we look forward to continuing to do business with you :)
These guys are amazing. I worked in a place that we were third party for emroidery and other printed items. I knew about having logos that were problematic to embroidery etc.
The first test order came in and the embroidery lines were very thin. My logo in that area is very thin. I asked them if it was the file or their process, so that I could fix the design if needed. They were very honest and said that they could fix the issue.
They immediately got started and shipped the reprint very fast. The new hats look amazing!
Hey C.E. Thank you for your review! We don't always get it right, but if we don't we are always happy to help work out a solution :)
RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.
Hey Greta! Thanks for the great review :) We look forward to working with you on all of your future orders!