Dena G.

Customer Service is HORRIBLE. I emailed 3 times asking for help in making a return. Item was still in a sealed mfg package. The CS did ask me to email her a picture, showing the item was still in its original wrapper, but then I never heard from her. A few days later, I did get an auto reply thanking me for the opportunity to be of help and to contact them if I needed more help. What a joke. I hated my experience, using SHOPLET.

I've made 5 separate purchases from Haband. During this pandemic, I happen to be making as many purchases as possible. I am also "of a certain age" and wear some of the style sold by Haband. So, of the 5 purchases thaty included one or more items, three purchases were botched. Either they sent the wrong size, the item was defective, or was poorly constructed. After reading some of the reviews (after I experienced the problem), I was afraid to send the stuff BACK for a refund or replacement. There were so many reported counts where the buyer either did not get a replacement or they were charged the $9.99 return shipping fee. I should have stopped buying from they after the 1st snafu... my own fault. Maybe ai can prevent new buyers from making the same mistake. I am out $9.99 return shipping for returning a jacket that arrived with a busted zipper. I am out another $9.99 because I had to return a shirt that was sent in the wrong color

My experience is with "shopdivinechic". Before making purchases, make sure you KNOW HOW to do a credit card chargeback. So, this joke of a seller charged $6 shipping & $1.99 handling fee for a tee shirt. A bogus tracking # was posted. I received 3 notices from my mail carrier that I had a parcel with $2.39 POSTAGE DUE from "DIVINE". I refused it... Stay away from StorEnvy, they don't seem to have performance or quality standards.

You could get a US based seller who ships promptly, but if the seller is abroad, expect shipping to take 2weeks or longer... MONTHS, even. Additionally, the last seller, called "Bestcarestore " #*******650 turned off emails after I asked to send the item back, so returns are a nightmare. I would not recommend DHGate, and certainly NOT seller "Bestcarestore " for anyone but your worst enemy.

So, I bought a shirt for my husband... Made 3 attempts to get help starting a return and no response at all. I do not recommend unless you like being stuck with stuff you don't want or cannot use. Order #*******