My boyfriend purchased a printed necklace for me for my birthday and he was immediately upset when he opened the package to see a cheap, off center and grainy picture on metal that looks like it came out of one of those 50 cent gumball machines. He actually threw it in the garbage. When he told me what he spent including faster shipping and that all sales were final I was just as furious because I've legit seen nicer jewelry at the dollar store. Please, if you're expecting to gift something personal with decent quality for someone you love, there are so many other more LEGIT customized websites out there.