Their customer service rivals Comcast. I ordered 2 shirts, and after having an issue with a coupon that said "take an additional 30% off" that couldn't be honored, they finally took care of the issue. Then, after waiting 2 weeks, i was informed by USPS that they put the wrong shopping label on my package and it was given to someone else. This was a birthday gift! I tried to call but the gatekeeper Samantha, wouldn't allow me to speak to a manager and just issued me a refund. DON'T ORDER FROM THESE PEOPLE!