BudgetAir.com

The Airlines with whom the ticket was made has refunded the complete amount in BudgetAir's account for cancellation made against the ticket booked but it has been more than 50 days wherein BudgetAir has initiated refund. The airlines have have provided a written piece of evidence on being reportedly contacting BudgetAir, who ignores to respond.

I was entitled to a refund for the air company (lufthansa) but i made the mistake to buy throug this company. The result... lufthansa return the money to budgetAir and this company keeps the money. Its not possible to contact them. Complete scam

Booked a flight on Turkish Airlines and my miles got booked to account # BR*******593 at EVA Airlines which is associated with Taiwan and China. I lost a significant amount of miles for my international business class trip. Beware of this site.

Dear NOTHEMBA MASELWA,
Unfortunately, your booking with Budgetair was unsuccessful. The fare you chose is no longer available from the airline.
We have cancelled your booking request BZA-******* and refunded your payment of R8,262.00.
Because of the processing time required by the banks and credit card companies, it may take 5 to 10 working days before you can see this payment in your account. Unfortunately, we cannot expedite this process due to external parties.
Can you release my funds I have been sending sending emails with no responding, my bank can not do anything until you do authorize

NEVER buy a plane ticket from bugetair, they sell you the ticket, the protection plan and even then they don't fulfill what they promise, I bought a protection plan to cancel for any reason until check in time there are still 3 hours and 20 minutes to go the flight and I can't get a cancellation with a refund. They just do false advertising!

I booked flight from canada ro india from budget air and i was told the ticket got canceled because the credit card issuer canceled the transaction. I was told i would recipe the refund but i havnt got the refund yet.

They have hidden fees that can cost more than a one-way ticket fare, and the information provided by the agents is not consistent.

Refused to refund me despite flight being cancelled. Only got a customer service email from third party and after three months of generic email replies they are now not responding.

This a Fraud Company scamming everyone.I was scammed out £1400GBP in December 2022.Causing me Heartbreak and Stress as I was meant to attend my daughters wedding.There is a person called James who sounds indian calling you and he will send you a fake itinerary with a discounted price.I fell for it They haven't got a registered address.Becareful People.Book your flights with a legitimate Site.Its worth it don't be tempted with a discounted airfare from a bogus website.

I had to rang them to rechedule my parents flights due to visa problems. They told me completetly diferent stories every time i rang. Can't beleive that customer service can be that bad. Same agent given me different price for cancellation or change. He clearly told me lies as his statement didn't match to what he said in previous call. They sounded like they doing big favour on me by changing or cancelling flights and charging be big $$$$$... worst company i ever dealt with... AVOID THEM...

Terrible experience with BudgetAir. I had to buy a flight ticket urgently due to the death of a family member. I bought it at 7pm and the flight was at 12pm. Time went by and I did not receive my electronic ticket, and the airline could not find my reservation. I called their call center and their 'emergency' number and no one picked up. I sent an email to cancel the flight and received no response. I ended up buying a second ticket with another website, which I received immediately. BudgetAir's ticket arrived one hour before the departure of the flight. I kept trying to contact them with no response, and now they are saying they will not give back the money. Truly frustrating.

I made a reservation for my family for TWO-WAY tickets, and they confirmed the RETURN ticket but REFUNDED my onward ticket. How do they expect us to travel back from our destination without us even flying there?. NEVER BOOK AGAIN ON THIS SITE.

I bought a ticket for tomorrow, never received e-ticket, because they never booked it however the money was taken from my card. Google flights recommended it. Shame!

Bad company after I made the cancellation and I accept the fees $110 they contacted me again with 310 $ extra fees this is pull$#*! so I told him no keep my ticket he say is cancelled already and you have to pay fees again please no one work with this company you gone loose your money

Hi

I'd like to tell everyone about my experience with budget air. I checked an online site which compares many websites for the best price for my ticket from Algeria to Tunisia and back ( I was booking from INDIA!) and I got the best price on Budgetair.com, I had to book immediately because there were no seats available elsehwhere online, which I did, But then I checked many websites for reviews and had read numerous negative reviews which got me scared.

But to my surprise! I got the confirmation Email within 10 minutes and the E tickets in the next 5 minutes along with the confirmation e tickets from the two airlines ( as the airlines were different on both the journeys). I had no problems at all with check in or anything else.

I wanted to post this as there were many negative reviews and I ACTUALLY wanted to share my experience about something which was the cheapest option available on the internet and completely hassle free!

Aditya
*******@yahoo.co.in