Blue Apron

The only reason why I'm not giving it a one star is because I had fun making the meals with my wife, but really, you can have the same fun by buying ingredients and making it yourself. I am upset with blue apron because they make it difficult to cancel your subscription. If you aren't careful you will be charged 60 dollars without noticing. I believe the way the have their payment method set up is unfair and I'm disappointed that a large company like this would do that.

Two different times, I skipped meals on their calendar app going ahead more than a month and suddenly saw a charge to them on my bank statement. It was too late. The meals shipped. We have allergies, so both times, more than half of the meals were non-edible for us. Also unplanned. Nice. BTW, I was wary of the calendar after the first incident, so marked my own calendar so I wouldn't get caught again. The good news is cancelling is easy. Hope it doesn't revert, too. Oh and the email reminders about shipments get caught in spam, so you can't count on those.

We've been with blue apron for four years. Things have mostly been alright until the last month when literally every single week there has been an issue. The boxes have been late, missing packages, wrong recipes. We've emailed them and they aren't helpful. They only give you credits and not your money back.

The food was really great tasting. There wasn't enough for two people unless your on a diet. Customer service is great. It was easy to cancel membership. Just had one problem, the chicken had a lot of fat and stringy muscle. They were quick to rectify my complaint and took money off on my next order.

Received the free trial from a friend who uses this service and likes it. First, I was appalled by the excessive packaging materials. All items came nicely double packed with ice packs in bottom of big box. The first meal was a shrimp dish. I had an awful reaction in the evening after dinner to the preservative or whatever was in the food, and terribly thirsty all night I believe from over salted sauce mix included, as I do not add any salt while cooking. When I went to cancel my account, I found no way to cancel on the website. My package arrived on a Friday, they are closed for the weekend and give only to 9am the following morning to change or cancel. I cancelled the following week order and sent an e-mail to cancel the account. Consumeraffairs.com has many complaints about how difficult it is to cancel.

I have received 2 boxes now from Blue Apron. The first had the bag of rice broken and rice spilled all over. No big deal except I had to go buy rice to make the recipe which kind of defeats the whole purpose.

Today received the second box. This one had sesame oil spilled all over. This WAS a big deal as it was such a oily mess on everything and very pungent aroma too.

I called Blue Apron to cancel my service and asked for a nominal credit due to the problem. Unwilling to give one unless I continued the service. Poor customer service and quality control.

I ordered a meal plan from Blue Apron for my parents. They absolutely loved it! After a week, I meant to cancel my plan, but there was some technical issue that didn't allow the cancellation to process. After working with the people at Blue Apron, they helped cancel my subscription and reimbursed me for the additional weeks that I was charged for. Great food! Great service! I'll definitely be ordering from them again in the future!

Had a free week from a friend. Didn't know that automatically set me up as a customer. Got charged for a shipment I didn't want (or know I was getting); contained food I specifically didn't want. When I discovered it, I called. Waited to speak to representative who told me too late to stop the shipment and they didn't take returns. If I didn't want it, I should give it to a neighbor. After much arguing, agreed to credit my account and cancel my membership. For a "sustainable" organization, too much packaging! Prep while not difficult, created lots of dishes.

Hi, I dont usually write reviews but I was particularly dissatisfied with the service and product of blue apron. First I was not impressed with the menu or the food, I have seen much better. Second when the food comes it all together and you have to sort through it before you make anything. I shouldnt really complain about their lack of organization but having tried another company, it really does make a difference. On a final note, due to my lack of satisfaction with the company cancellation was also just as frustrating. Not only is cancellation not straight forward or easy but they actually charge you to cancel.