Bloomex has a rating of 2.1 stars from 1,360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bloomex most frequently mention customer service, next day, and store credit problems. Bloomex ranks 237th among Flower Delivery sites.
This company responds to reviews on average within 7 days
Their flowers were reasonably priced and I was able to find a discount code as well that saved me $5. Their delivery was prompt, even during the COViD-19 period, and the flowers were fresh and lasted a couple weeks in water.
I ordered flowers a few days before Valentines. They were suppose to arrive on Valentine's Day and I even paid extra for morning and expedited shipping. But they showed up 2 days late, not evening in the morning, and to the wrong address! When I reached out to customer service they waved all liability just quoting their policies and or blaming third party couriers. Their service was absolute garbage and ruined my Valentines Day plans, do not waste your time with these people, find a local florist.
Delivered a day late, online help was very slow. Waited 30min for an agent. But good prices! Now Am using it for my mother in-law!
The arrangement was beautiful. However, the message on the order status was correct but the actual message on the card that accompanied the order was missing part of the message.
Delivery charge should have been advised earlier while purchasing so its clear how much it is going to cost in total, otherwise I think the value is good.
Have placed over 5 flower orders with Bloomex. Every time it's easy to place flower orders, and they always arrive on-time as shown in the photos or better! Sometimes they are replaced with different colours than in the photos - but they are thoughtfully arranged and the flowers are of high-quality.
I had to change the date of delivery due to weather. I did it through your website but never got a confirmation that it was received and changed. Can you check on this. Thanks
The site was easy to use. The flowers were delivered on time. The recipient really loved them. But the delivery charge was $18. That made the total a lot more than I expected to pay.
I ordered a bouquet for my daughter in Surrey. Order #*******. It arrived exactly when Bloomex said it would and my daughter loved it! N. Bravo
Products used:
Flowers
Have been a long time customer due to the beautiful quality flowers and fantastic customer service. Now living abroad, I ordered flowers for my Grandma's birthday.
Bouquet was large and colourful, needless to say it made for a very special birthday.
Typo errors on telephone numbers. Corrected very quickly after my follow up call. Acceptable service
I heard about Bloomex from internet article as the best flower delivery service and gave them a try for the first time. I didn't regret
The site was very easy to navigate, adjust the order and to go through the process without a glitch or any surprises.
We even called to ask a question and had immediate help and fully answered all of our questions.
Much easier and smoother than the other 3 sites we first tried.
Would recommend Bloomex to anyone
I previously wrote that the quality of an order from Bloomex was very poor and that I was embarrassed to have given it as a gift.
When Bloomex got the entire story they made it right.
I appreciate this very much and admire the way customer service amended their policy when they knew the whole situation.
Products used:
Plantd
I ordered a bouquet that is on sale. It was delivered on time and in good order, left between the screen door and front door. The flowers were in good shape, but not mostly white as pictured on Bloomex website. I wanted whites because it's a sympathy bouquet.
Tip for consumers:
Very straight forward.
Products used:
bouquet of flowers
I have recently ordered for delivery, the "make a wish" arrangement with a vase&card combo, as the occasion is for a friends birthday. The ordering process was very smooth and many selections with a variety of prices.
I can't wait to hear what my friend thinks of the arrangement when she receives the delivery.
My sister was very pleased with the bunch of flowers I sent her for her birthday, but when I saw them, they looked nothing like the ones I ordered from the website... still beautiful, but not what I expected... anyway, she was very happy with them and they arrived in the morning, which was a nice way to begin a birthday, so I'm pleased overall... thanks
Products used:
floral delivery
I recently ordered a Christmas centrepiece for delivery to a distant family friend. The online ordering went smoothly, the flowers were delivered as requested, and our friends were extremely pleased with the floral arrangement. I'm very pleased that I chose Bloomex!
The bouquet is gorgeous. Anyway please improve your delivery services and take more responsibilities!
I received a bouquet of flowers from Bloomex for my birthday and they were absolutely gorgeous and beautiful. I have subsequently recommended them to anyone who is sending flowers to loved ones. They also have disount coupons.
I used discount coupon and it helped me save my money. If anyone going to use Bloomex I can advice to use discount coupons.
Recently purchased flowers as a gift for a friend in Canada using Bloomex. They offer same day shipping if you purchase before a certain time, but it is quite expensive. They have lots of sales, but service fees and shipping fees do add up. I personally didn't see the flowers, but apparently they arrived a little less "full" than showed on the website, which was dissapointing as I paid extra for a deluxe bloom with extra flowers. However, they did grow and bloom bigger over the next few days, and lasted a while as well (feedback from my friend!)
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