We have used this service on several occasions to send flowers to family in Scotland. What we had ordered has always met our expectations. We will continue using this service in the future
Flowers & balloon ordered, delivered promptly. Recipient very pleased with flowers, said there was a great variety & a week later they are still looking as fresh as the day they were delivered.
Perfect. Phone ordering to receipt of the flowers it was an easy and affordable process with no hassle and the flowers were ordered the same day. They were absolutely beautiful.
Brilliant service as always. A lovely helpful lady made my choices very easy & explained it all very well. Very professional service and so easy to organise from a distance
It is a godsend for me. Surprised my mom. The flowers were delivered on time, the courier said nice words. And most importantly, the flowers were very beautiful and fresh.
Great online service, very professional. The flowers were absolutely beautiful and were delivered on time... amazing, very happy with your guys service :)
[THIS COMPANY IS A SCAM - DO NOT USE BLOOMEX & READ ALL THE NEGATIVE REVIEWS BEFORE YOU MAKE A PURCHASE] Worst delivery and service ever, I am not sure why this company is still open for business given all the people they have scammed. They did not deliver the flowers and did not want to refund, customer services is useless and just a front to the scam.
Flowers were fragrant, fresh, and beautiful. Online Ordering is intuitive and easy. Fedex notification and timely delivery were a bonus, as the flowers arrived on the day of the birthday. Thank you!
Great website with a lot of flower options. I was kept up to date on my order and when it was delivered. It was quick and easy to order from Bloomex.ca I will be a repeat customer.
First time ordering flowers through Bloomex and it was an easy process. I got exactly what I ordered, for next day delivery. The flowers were delivered the next day and packaged nicely.
Fantastic service; very swift, easy to order & a beautiful bouquet delivered. I am 100% delighted with the service I received & I would unreservedly recommend Bloomex to others.
I believe that the Christmas basket I ordered is beautiful. It was delivered on the day I requested. Very happy with the service and I will use them again.
I ordered a bouquet for a girlfriend, the manager immediately contacted me and specified where and when to deliver. Bouquet is very beautiful, service is high.
Am most impressed with bloomex, i can't praise you enough. Ordering was simple and most importantly the delivery was prompt and as promised! Very very happy!
When you order a bouquet for an important occasion, for someone you cherish, especially when you are ordering from overseas, it can be very nerve wracking.
Really easy to order and nice that you can choose which florist you want. Flowers were beautiful and really nice to receive an email with a picture of the flowers that had been sent!
Absolutely a joke of a company. Am still chasing up my refund as they couldn't deliver the next day as I paid extra for. Many emails, calls and live chat still no refund. BS company
Just a warning for all the guys that are looking at ordering flowers for delivery on Monday. Don't buy from Bloomex Canada.
I placed an order online on February 8 for a delivery of flowers for Valentine's day on February 14. I received multiple confirmations over the next few days regarding my order and they all said delivery was for February 14. I went to work this morning, February 11 and there was a box from Bloomex sitting on my front porch. I opened the box and the flowers were frozen and there was also a slip of paper in the box that said, delivery on February 14. I went on Bloomex chat and they said to email a picture of the flowers and the order number and they would take care of it, which I did. I got an email several hours later from customer service saying they were very sorry for the screw up and they were giving me $10 off my next order! No refund, or they will send another order, just $10 off to order more flowers to replace the frozen ones they delivered 4 days to early!
I did try a couple local florest first but couldn't get delivery to the acreage and I have bought from Bloomex before for business promotional items.
I ordered a beautiful, full bouquet with large bright flowers for my sister's birthday. I paid over 80.00 for it. What she received was completely pathetic and in comparing the actual product to the advertisement, there is zero resemblance to the product photo. I reached out to Bloomex and their response was to say that it met their quality standards. The bouquet had the wrong colour of flowers, wasn't wrapped and presented as expected (which was an extra charge); and most importantly it was missing some of the important details that were the reason I purchased it in the first place, but they didn't care about that. They have refused to give me a refund despite the website ensuring customer satisfaction. The reviews from their site are absolute garbage, as they indicate a high percentage of customer satisfaction. That couldn't Be further from the truth. I only wish I had thought to look for more reviews before purchasing. If I had, I would have seen that their overall customer rating is atrocious and the reviews are filled with similar experiences to my own. I will be filing a complaint with the BBB and continue to post negative reviews until they do the right thing and provide a full refund. I strongly suggest that anyone looking to order flowers should look elsewhere. The photos on the bloomex site are completely misleading and their service is non-existent.
The Real flowers in no way resemble the picture of the product ordered, no refund has been given by their atrocious customer service, and they continue to say that the flowers meet their standards.
This company is garbage. Made my order on Thursday May 5th with a delivery date of May 7th by 8pm. At 758pm on May 7th i called the company asking were is my order, they said the area is not in our service area ( Wasaga beach Ontario) and Purolator will deliver them on May 9th a day after mothers day. I said no this is unacceptable as it states on your website you deliver anywhere in Canada. They said we will try to get Purolator to deliver them on mothers day by 9pm. What a $#*!ing joke this company is save your money and order from a reliable flower shop.
Answer: It is terrible and difficult. They barely respond and then it is only after multiple emails and chats.
Answer: No. Terrible service. Did not deliver on time. Postponed deliver to next dY
Answer: I feel like I've been scammed. Took my money and did not deliver my purchased flowers.
Answer: It's a 1990's website and can't take average photos of 2024
Answer: No, they do not refund. They send a sorry message and offer you a store credit. However if you had a bad experience I do not think you will try them again to use the store credit, so they do not then compensate at all.
Answer: Very poor customer service (none). Do not use them.
Bloomex has a rating of 2 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomex most frequently mention customer service, next day and store credit. Bloomex ranks 256th among Flower Delivery sites.