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Bloomex

How would you rate Bloomex?
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Australia
1 review
0 helpful votes
Follow Everly M.
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DO NOT USE BLOOMEX
February 19, 2022

Bloomex is a total scam. Taking money from the customer and only giving the florist a fraction of the money to complete the order properly. Make sure you support your local florist as we actually care about your order, bloomex don't care. STAY AWAY FROM THIS COMPANY

Date of experience: February 19, 2022
Canada
1 review
0 helpful votes
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Buy flower the 6 of februrary for Valentines day... we are de 16th and nothing was delivered.

I'Have paid 20$ more for delicery that days, what a waste of money.

That was the first gift for our first Valentines days... im dissapointed!

No answer from the costumer service, no refund possible…. 120$ lost "Calisse"

Date of experience: February 16, 2022
Italy
1 review
0 helpful votes
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Very easy to order to your local florist. Delivered on time, my neighbors daughter knocked to say how beautiful the flowers were. They were very pleased. Would recommend.

Date of experience: February 8, 2021
Tajikistan
1 review
0 helpful votes
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I didn't see the bouquets ordered as I was not at home. However the two couples were very pleased with the flowers and the prompt delivery. Thank you.

Date of experience: December 23, 2020
Czechia
1 review
0 helpful votes
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Prompt and stunning
February 15, 2021

We were able to connect with our favourite florist to deliver flowers to a close friend who reported that not only were they delivered promptly but were stunning.

Date of experience: February 13, 2021
Canada
7 reviews
3 helpful votes
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Bloomex is a very efficient way to send flowers and gifts and offers top-notch service. Their flowers arrive very fresh. I especially like their Ecuadorian roses. Absolutely stunning!

Date of experience: May 16, 2019
Netherlands
1 review
0 helpful votes
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Excellent... again!
January 30, 2021

This was my second time using this site. Yet again, excellent communication, flowers were delivered on time, and according to recipient were beautiful. Highly recommend this website. Thanks!

Date of experience: January 29, 2021
California
1 review
0 helpful votes
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Zero Integrity
July 25, 2022

This is by far the worst floral service I have ever used. I actually can't believe they are still in business after reading reviews that are similar to my experience. I spent almost $100 on a specific flower order of calla lilies with an add-on of a clear vase. I selected these flowers because they had special meaning. What was delivered was a bouquet of the cheap flowers, none of which look even remotely close to a calla lily and they were in a hideous red vase. It was embarrassing that the flowers sent made me look like I am cheap with no taste. It looks like the wrong flower arrangement was delivered. There is nothing that is even close to what I ordered that was delivered. I understand if some flowers may be out of season but good guest experience would let the purchaser know so they can pick something else. And the red vase instead of a clear vase is just point blank dismissive. When I called them to fix the issue, their only response was that flowers aren't always in season and they wouldn't give me a refund but said they could give me a credit. When they sent me a credit, it was for $20. What a joke! I would never spend more of my own money out of pocket on this company. No class and no customer service for guest experience!

Date of experience: July 25, 2022
Canada
1 review
0 helpful votes
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Poor quantity and quality of flowers delivered. Nothing like on the website. Would never recommend it.

Date of experience: March 4, 2024
Bloomex C. Bloomex Rep
over a year old

Hi Robert,

We're truly sorry to hear about your disappointing experience with the quantity and quality of the flowers you received. Your feedback is important, and we apologize for any inconvenience caused.

It's disheartening to learn that the flowers did not meet your expectations and were not as depicted on our website. We understand the importance of delivering products that match the advertised standards, and we regret any discrepancies in your order.

We take your feedback seriously and will review our processes to ensure that our products meet our customers' expectations in the future. We appreciate your feedback as it helps us improve our services.

If you have any further concerns or would like to provide additional feedback, please feel free to email us at onlinereviews@bloomex.ca.

Once again, we apologize for any disappointment caused.

Kind Regards,
Andrew
Bloomex Customer Support

Uzbekistan
1 review
0 helpful votes
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I have already submitted a review. I have only used the florist once. I thought it was absolutely brilliant. I haven't changed my mind since sending in the review. And will use them again.

Date of experience: January 30, 2021
Tajikistan
1 review
0 helpful votes
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This is the second time I have used Bloomex and I am very happy with the service. Very easy to use and pay and both times flowers were delivered as requested.

Date of experience: December 22, 2020
Texas
1 review
0 helpful votes
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Great flowers
February 13, 2021

Really easy and was a great surprise. Ordered and they were delivered on the day I asked for. Great also that even tho I ordered online. I am using local florists.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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Thanks from Canada
February 13, 2021

I appreciated the contact when the originally requested florist declined the order. The arrangement was beautiful and exactly as pictured. Many thanks from Canada

Date of experience: February 13, 2021
Canada
9 reviews
15 helpful votes
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I ordered birthday flowers from Bloomex. They were absolutely gorgeous and exactly what I asked for. Competitive price and good customer service. Thanks Bloomex.

Date of experience: May 27, 2019
California
1 review
0 helpful votes
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Very commendable service and beautiful flowers. I ordered a very large bunch of hand tied flowers together for my daughter's and her boyfriend's engagement.

Date of experience: May 30, 2019
Australia
1 review
0 helpful votes
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Late Delivery
June 8, 2022

Despite providing adequate lead time for the delivery of a bouquet of flowers for my wife's birthday the delivery was 22.5 hours late.
There has been no explanation for this tardiness.

Date of experience: June 8, 2022
Thailand
1 review
0 helpful votes
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Amazing service even on Saturday during Christmas holidays! The florist went above and beyond anything possible and delivered the impossible. Highly recommended and appreciated!

Date of experience: February 1, 2021
Latvia
1 review
0 helpful votes
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Lovely basket of flowers
January 24, 2021

J was very pleased with the basket of flowers I ordered for my best friends funeral. It was a very upsetting time for me, so the ease of ordering was such a relief. I would definitely use them again.

Date of experience: January 23, 2021
New York
1 review
0 helpful votes
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Worse florist ever!
May 10, 2022

I order flowers from United states For My Sister WHO live in Montréal Canada For mothers Day
Worth $ 99.99 The flowers she recieved does't looked and worth that money. The flowers basket ON their site I choose was beautiful arrangement. The one My Sister recieved looked so ugly only looked worth $30.00
I Did try To reached The company they email me explaining The flowers they delivered according To them is beautiful they have some nerve! BUYER BEWARE! PLEASE DO NOT ORDER FROM BLOOMIX.CA
You Will be disappointed!

Date of experience: May 10, 2022
Canada
1 review
0 helpful votes
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Great service.
February 21, 2020

I have ordered flowers are numerous occasions from Bloomex and I never been disappointed. I was able to place my order and have delivered the next day.

Date of experience: February 21, 2020

Overview

Bloomex has a rating of 2 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomex most frequently mention customer service, next day and store credit. Bloomex ranks 256th among Flower Delivery sites.

service
531
value
512
shipping
509
returns
436
quality
487
This company does not typically respond to reviews
+555