To sum up my long story about my terrible experience with beautiful halo. Worst product ever, when it did finally arrive! Buyer Beware! Zero Stars!
I'll keep it short... Read the reviews, this 'company' is as shady as they come. AVOID unless you enjoy giving your money away.
Just know that your items will be broken and you'll never be able to do anything about it. Ever. $#*! the chinese
Ordered a wicker light. Arrived in crushed box. So obviously rattan was crushed also.
Trying for refund.
Do not use this company!
STAY AWAY! BUYER BEWARE!
I Ordered a $260 light from them it took 3 months to arrive and when it did it wasn't a assembled working light, and it was badly damaged. I emailed them about supplying the broken parts wich they said they would resend (over 3 months now again) then they said they would refund me $5. (I never got that either)
*I Didn't get the Quality they advertised,
*It wasn't a working product
*It was missing parts and parts we're broken
*Very very slow shipping
*poor customers service
*very poor aftersale service
Please be very careful...
They could not answer my questions or help resolve the issue. Stupid people replying back with nothing relating to my concerns.
Took my money for an item out of stock. Refusing to give it back. Thieves! These people are stealing your money!
Ordered ages ago and still waiting no one will talk to me. They tick my money and never seen the product
Never receive my parcel! And they dont want to give me a refund! Dont buy anything from them!
Its scam
Thank you for ordering from our website, and we are so sorry for all the troubles.
We have sent a massage to you, could you please reply to us?
We will certainly help you to solve the problem.
Thanks.
I love this website because of their 5 star customer support and i will definitely be ordering more from here.
Thieves. So glad I only spent $20 on this site. Tracking hasn't updated in a month. Poor poor customer service.
You may try your luck, but look at the reviews - in most cases product either does not come or comes damaged - you will NOT be refunded. Stay away,
They did'nt send any sms to follow my order only by email i thing they are Fraudsters too much late i am waiting more than two month!
If I could give a minus score I would. Appalling customer service and poor quality clothes. Crap from China!
On 5/23/2020 I ordered a sweatshirt and two t-shirts for a June 26th birthday gift. Once ordered the site said it would ship in 3-5 business days. On 6/16 I inquired about the order and found it still hadn't shipped so I cancelled the order through email. On 6/17 I received a response offering a 5% discount if I kept the order. I declined and requested again a refund. On 6/21 I received a second email offering a 10% discount. I declined and again requested a refund. On 6/24 I received an email that a refund of $78.18 would be credited to my account within 3 days. On 6/27 I received an email that the order had shipped on 6/19 and due to the virus there was a delay, there would be no discounts offered. I checked the tracking number and it has been sitting in California since the 19th but has never been received by the shipper or USPS. I have ordered other items from other companies and they have all arrived within a reasonable amount of time. So now it's July 5th and nothing has shipped, been received or been refunded. This company is not legit.
The lamp was late but it did arrive. As pictured. It's very beautiful and delicate. Takes an odd size bulb but I love it! Thanks MDepew
I started an order. At time of check out I applied a 30 % coupon, when I checked back all the items were increased in price! Wth!
Overview
Beautiful Halo has a rating of 1.4 stars from 939 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beautiful Halo most frequently mention customer service, tracking number and credit card. Beautiful Halo ranks 1965th among Women's Clothing sites.
- Visit Website
- Hong Kong, China
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Women's Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ivan, We are sorry that you are not satisfied with the service.
All the order have it's processing time and shipping time, when the processing have been finished, there is a strict inspection before packing to makesure all the products in good condtion to ship, and we did pack those light fixtures you ordered firmly, never expect the physical collision that under the shipping that occurred that mistake. If item just slightly damage but no effect for using, judging from the appearance of the product, we do hope the customer can fix it by offering partial reimbursement. But if it over repair we would offer the replacement which is covered on Shipping insurance (Shipping insurance offers premium protection and safety for your valuable items during international shipping. We'll reship your package immediately at no extra charge if it's reported lost or damaged.) please any question, you can send to the after-sale, they would satisfy your request, thanks for your understanding, and have a nice day!