Ask-Crew

Ask crew.com ripped me off.They didn't answer my question. They fed me a whole lot of questions I didn't want and didn't have any answers to and when I asked for a refund, which should have been just the dollar I had paid, they took another 71.66 AUD instead.

Asked a question 3 months ago, signed up for a dollar. Don't remember seeing anywhere that I would be having my account direct debited $111 per fortnight. It keeps direct debiting my very overdrawn account. I and Westpac don't know how they're doing this as I have cancelled and replaced my card. I have checked and I have never received an email from them, period. Let alone a 48 hour reminder of your account being debited.

This site will offer you a 7 day trial for $1. After that, you cannot access any chat or text box or even your own account to cancel it. No help from support either. I had to cancel my card to prevent them from hitting my card for $77 more. Below is a screenshot of the non access

On March 2; 2024 used services to reconnect my printer. It was presented that I would be charged $1. I received two bills one for $1 and another for $55 recurring charges. Totally deceitful. You ate on running some type of scam. I wold have rated it a 0 but nothing lower than 1. You seem more concerned about muting reviews than following the law yourself.

This company is a scam. They assigned an expert on computer who has no knowledge of refrigerators and mine is Electrolux. He directed me to customer support for the manufacturer. As if I do not know that.I wasted my $7.00 for the initial sign ups.

It's a super-cool resource that has gathered really great professionals. I don't know how you did it, but I'm happy to have the opportunity to turn to the best specialists for just dozens of dollars per month.

I paid $10 to find out if a website was legit. I had already googled it but there was very little information. Ask-Crew, after taking my $10, then told me exactly what was on Google, and could offer no further help!

This has to be the worst service I've had. They kept me on the phone for over an hour and they were unable to offer a solution to my problem. Then I was charged $55 before the trial offer had ended. And I still have not been refunded. Absolutely ridiculous!

I'm not fully satisfied with the expert help I got there. I had an urgent question, but my expert didn't understand it. I tired of waiting for an answer and sent a complain to the support guys. They immediately connected me to another expert who solved my problem very quickly.

I am very happy I met with your crew. You will be my first contact if I happen to have any problem(s) in future. I would recommend you to my friends, co-workers, and family members for such services. You are smart and friendly.

Said $1.00 charge, next thing I know they took $55 out of my PayPal account. Absolute total RIPOFF!

Edit: I would like to say that I have changed my review from 1 star to 3 stars because the company refunded all of my money. I would like to say that I think they should make it much more clear you are signing up for a monthly membership which is not very clear. I would have most likely checked the TOS of there was ANY mention that I, and many other people, were getting into a monthly membership. But I do think they are due a change in my review because of the refund. Thank you for that, Ask-Crew!

The Ask-Crew link appeared right below Microsoft on the browser making it look like it was part of Microsoft. After being told I would be charged for $1.00 for what I know not what now, I saw the I had a $46.00 charge to my Pay Pal account. After many rounds of chat, someone finally told me that I was not at Microsoft but Ask-Crew (I had mentioned multiple times that I was a 365 annual subscriber.) I just saw that I did receive a $46.00 credit on my Pay Pal account (I assume from Ask-Crew because Pay Pal would not have had time to process my refund request? Two stars for the refund.

I used your service 6 times. You always surprised me with the speed at which I got my answer. It usually took experts from 5 to 15 minutes to reply to me. But the last time I waited for my answer for 30 minutes! I was slightly disappointed with your service. But I believe you can fix it in the future. AskCrew, you can do better!

While asking for one-time help and insisting I wanted a one-time charge, no membership, no recurring charges. (I had paid a $1 charge to have my problem reviewed, using my debit card.) I was told that my request could be honored. Then, by impulse, I opened my bank app and saw that, while the conversation was going on, they had charged my account $46 with a recurring payment in place. (I made a copy of the entire chat and reported it to the FTC.)