Ask-Crew has a rating of 2.8 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ask-Crew most frequently mention credit card and bank account. Ask-Crew ranks 5th among Question And Answer sites.
Not all experts are equal. Some are real geniuses. Others are just good professionals — overall impression 4/5.
I tried several things to remove the search engine but was unsuccessful. Ask-Crew resolved my issue within 10 minutes after remoting in.
Hi Debra,
We're thrilled to hear that we could help resolve your issue so efficiently. Thanks for putting your trust in us and for taking the time to leave this great review. Reach out anytime you need some tech assistance!
Thank you, AskCrew! You fixed my problem and saved my money and time. I will recommend you to all my friends and colleagues.
Thank you for your review, Dominic! We are happy to hear you've had a positive experience with AskCrew!
AskCrew offers really cool service. Everything is straightforward and fast. Experts exceed my expectations. I'm your fan, guys.
Thank you for your review, Thomas! We are happy to hear you've had a positive experience with AskCrew!
Came to get a help paying $1, and got scammed of 120$. And didn't get any response, plz help me to get my money back
Hello, Kanchan!
We totally understand your disappointment with us and agree that this is unacceptable.
Here's how our subscription works: you purchase a 7-day trial subscription for $1. Once the trial expires, you will be charged $74 for a monthly plan.
Please email us at help@ask-crew.com, or if you wish to speak, call us at +1 (888) 873-7388. The Аsk-Crew team hopes we will resolve the situation together.
Came up out of nowhere tells me I cannot unsubscribe, I did not want to join, this company needs reporting to Ombudsman, which I intend doing
Hello, Fred.
We understand your disappointment with our service and agree that this is unacceptable. Our customers must be more than satisfied, and we would like the opportunity to resolve this issue immediately.
Here's how you can unsubscribe from our service:
- Just ask us to cancel your subscription in the live chat.
- Visit your profile on our site and cancel your subscription there.
- Call us at +1 (888) 873-7388.
We promise to match you with a specialist as fast as possible. We are always online for you.
Took four unauthorized payments from my PayPal account and I reported the fraud to PayPal and they issued a refund.
Hello, Philip.
Thank you for highlighting this situation for us. Something strange happened here. Let's talk about it. We promise to check everything for you, answer all your questions, and clear everything up if you can call us at +1 (888) 873-7388 or email us at help@ask-crew.com.
DO NOT USE! DO NOT ENTER ANY CREDIT CARD INFORMATION! DO NOT TRY TO PAY THE SUPPOSED $1 REFUNDABLE FEE!
Hello Susan,
We appreciate your feedback. We would like to discuss this matter further. Please give us a call at +1 (833) 660-0069 or email us at billing@ask-crew.com and we will clear this up!
THIEVES AVOID! DO NOT GIVE THEM YOUR CREDIT/DEBIT INFORMATION! They don't have any answers and are unprofessional!
Hello, Fred.
It's sad to hear that we did not satisfy your expectations.
Some challenging questions require a bit of effort, even for our Experts. But we want to assure you that we're doing our best to improve the quality of our service. It would be highly appreciated if you could still give us a chance to resolve this situation. Just email us at help@ask-crew.com, or call us at +1 (888) 873-7388, and we will do all it takes to help you with your questions!
My experience with this service was outstanding. The experts were not only knowledgeable but also approachable and patient. They took the time to listen to my concerns and provided clear, detailed answers to all my questions. I highly recommend this platform to anyone in need of reliable and professional consultation, no matter the topic.
Hello, William!
Thank you for your thoughtful feedback! We're thrilled to hear that you had such a positive experience and that our team was able to provide clear, professional, and patient support. Your recommendation means a lot to us, and we're always here if you need guidance on anything else in the future.
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
I was looking for help & it said the Ask-crew would only charge $1.00 but then they wanted $19.95 so I just got off of it. Do not like doing business with ASK. They have done the same thing to me in years ago so I do not want to ever do business from them
Hello Ann,
Thank you for your honest feedback. We completely understand your concern, and we appreciate you taking the time to share your experience. It’s important to us that all pricing details are clear, and we regret that this wasn’t the case for you. If you believe you were charged or have any questions about the service, feel free to reach out to billing@ask-crew.com or +1 833 600 0218—our team will be glad to review everything for you and assist further. We're here to help if anything remains unresolved.
Best,
Matthew, Ask-Crew Billing Support
billing@ask-crew.com or +1 833 600 0218
This platform is an excellent resource for quick and effective consultations. I had an issue with my car and wasn't sure how to proceed, but the expert provided precise and practical advice that helped me address the problem immediately. Their professionalism and attention to detail made all the difference. I will definitely use this service again for any future questions.
Hello, Sol!
Thank you for your feedback! We're glad to hear that the advice you received was both precise and practical, helping you take action right away. It’s always great to know our support made a real difference. We appreciate your kind words and look forward to assisting you again in the future!
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
Answer: Hello, Suzanne! Ask-Crew is an online platform that connects users with verified technical experts, capable of resolving any tech-related problem. Thank you for reaching out. We understand your concern and want to assist you in canceling your subscription. You can cancel directly through our website or contact us at billing@ask-crew.com or call us at +44 7700 170576. Feel free to reach out with any more questions – we're happy to assist you! Best, Anna, Ask-Crew Billing Support billing@ask-crew.com or +44 7700 170576
Answer: Hello, Suzanne! Thank you for reaching out. We understand your concern and want to assist you in canceling your subscription. You can cancel directly through our website or contact us at billing@ask-crew.com or call us at +44 7700 170576. Feel free to reach out with any more questions – we're happy to assist you! Best, Anna, Ask-Crew Billing Support billing@ask-crew.com or +44 7700 170576
Answer: Hello, Joseph! Thank you for reaching out. We understand your concern and want to assist you in canceling your subscription. You can cancel directly through our website or contact us at billing@ask-crew.com or call us at +44 7700 170576. Feel free to reach out with any more questions – we're happy to assist you! Best, Ethan, Ask-Crew Billing Support billing@ask-crew.com or +44 7700 170576
Answer: Hello, Audrey and Josephine! Thank you for reaching out and letting us know. We understand how unexpected charges can be concerning. While the subscription details are presented during the sign-up process, if you're unsure about this charge or believe it was made in error, please contact our billing team directly at billing@ask-crew.com or +44 7700 170576. They'll be happy to provide a full explanation and assist you with any necessary steps. We're here to support you and make sure everything is clear. Best, Matthew, Ask-Crew Billing Support billing@ask-crew.com or +44 7700 170576
Answer: Hello Lisa, Thank you for reaching out! We're here to help and want to make sure your issue gets resolved. If the problem still exists, please don't hesitate to contact our support team directly at help@ask-crew.com or +44 7700 170576 so we can assist you further and get things sorted out as quickly as possible. We're always just a message away! Best, Anna, Ask-Crew Support help@ask-crew.com or +44 7700 170576
Answer: Hello Kristina, Thank you for sharing your concern. We understand how upsetting it can be to see unexpected charges, especially if you didn't knowingly subscribe. Our billing team is here to help clarify the situation and make things right. Please contact them directly at billing@ask-crew.com or +1 833 600 0218. They'll review your case and assist you with the next steps to resolve this as quickly as possible. Best, Anna, Ask-Crew Billing Support billing@ask-crew.com or +1 833 600 0218
Answer: Hello Hamed, Thank you for bringing this to our attention. We understand how concerning unexpected charges can be. If you believe you were charged in error, please reach out to our billing team directly at billing@ask-crew.com or +44 7700 170576. They'll review your case and assist you with the next steps to resolve this as quickly as possible. We're here to help and ensure your concerns are taken care of. Best, Matthew, Ask-Crew Billing Support billing@ask-crew.com or +44 7700 170576
Thank you for your review, Dominika! We are happy to hear you've had a positive experience with AskCrew!