Ask-Crew
Questions & Answers
I didn't set up a direct debit with ask crew but they've taken $49 from my PayPal account in February and March this isn't right
Asked by Audrey F. on 3/18/2023
2 Answers
Ask-Crew S.5/1/2025
Hello, Audrey and Josephine!
Thank you for reaching out and letting us know. We understand how unexpected charges can be concerning. While the subscription details are presented during the sign-up process, if you're unsure about this charge or believe it was made in error, please contact our billing team directly at billing@ask-crew.com or +44 7700 170576. They'll be happy to provide a full explanation and assist you with any necessary steps. We're here to support you and make sure everything is clear.
Best,
Matthew, Ask-Crew Billing Support
billing@ask-crew.com or +44 7700 170576
Thank you for reaching out and letting us know. We understand how unexpected charges can be concerning. While the subscription details are presented during the sign-up process, if you're unsure about this charge or believe it was made in error, please contact our billing team directly at billing@ask-crew.com or +44 7700 170576. They'll be happy to provide a full explanation and assist you with any necessary steps. We're here to support you and make sure everything is clear.
Best,
Matthew, Ask-Crew Billing Support
billing@ask-crew.com or +44 7700 170576
Josephine H.2/13/2024
No no no! Do not take any money out of my account I did not sign up for anything
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